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I bought a 3 pce Saville Grafton Everest lounge suite from Bradlows, Port Shepstone - order number: 2246156, Customer: [protected] during 2017. The recliner chair has collapsed springs and although the guarantee is 7 years neither Grafton Everest (the maker) or the seller Bradlows appear to be in the slightest bit interested in fixing this problem. Now the recliner chair is slowly collapsing probably due to shoddy workmanship.
I purchased a grafton everest 3 pce lounge suite from Bradlows furniture store. The springs in the recliner chair have collapsed and the recliner is falling apart. I have submitted a compaint to yourselves and Grafton Everest several times but to no avail. It appears that the grafton everest guarantee is not worth the paper its written on. My Customer number was [protected] and the order No was 2246156
