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BoxLunch

www.boxlunch.com

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1.5 1 Review 7 Complaints
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BoxLunch Reviews 1

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BoxLunch Information in description is misleading

In the description of this fandom Merch store it says "BoxLunch ranks 51st among Food & Drink Other sites." When the company has nothing to do with food or drinks... unless you count their kitchen ware merch. BoxLunch is a subsidiary of Hot Topic.

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BoxLunch Complaints 7

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11:58 pm EDT
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BoxLunch Order shipping

Not only didn't not get any noticed that my order had came in did not receive an email, I received an email that my order had been canceled. Went I went to store the workers were unhelpful, rude and did nothing on top that..I have to see moments later them posting my order they canceled for sale in their instagram..boxlunch in Visalia California happened on 10/10/2023

Desired outcome: I would like to get my order or know something happened to those unhelpful workeds

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10:37 am EDT
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BoxLunch BoxLunch: A Company That Treats Workers Like Garbage and Only Hires Friends

BoxLunch is a store that you should avoid at all costs. They treat their workers like garbage and only hire their friends. The Human Resources department doesn't give a damn about the employees. It's a shame that a company can get away with treating people so poorly.

I went into the store and was immediately greeted by a rude employee who clearly didn't want to be there. The store was a mess and it was clear that no one cared about keeping it clean. The prices were outrageous and the selection was terrible.

I later found out that the reason for the terrible service and selection was because the company only hires their friends. They don't care about the customers or the employees. It's all about making money for themselves.

I tried to contact Human Resources to report the mistreatment of the workers, but they didn't care. They brushed me off and told me that they would look into it, but nothing ever came of it.

It's a shame that a company like BoxLunch can get away with treating people so poorly. I urge everyone to boycott this store and find somewhere else to shop. Don't support a company that doesn't care about its employees or its customers.

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9:50 am EDT
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BoxLunch Disappointed with BoxLunch: Delayed Order and Cancellation

with BoxLunch. I was really looking forward to getting my order, but now I'm just disappointed. I don't think I'll be ordering from them again.

BoxLunch is a website where you can buy all sorts of cool stuff. They have everything from t-shirts to backpacks to Funko Pops. I was really excited when I found out about them because I love all things nerdy and they have a lot of great merchandise.

I placed a presale order with BoxLunch a few months ago. I was really excited to get my hands on the item I ordered, but it was supposed to come in May and it never did. In April, I got an email saying that the item was delayed and wouldn't be coming until September or October. I was disappointed, but I understood that sometimes things get delayed.

However, a few days ago, I got another email from BoxLunch saying that my order had been cancelled. I was really confused and upset. I tried to contact customer service to find out what happened, but I haven't heard back from them yet.

Overall, my experience with BoxLunch has not been great. I was really looking forward to getting my order, but now I'm just disappointed. I don't think I'll be ordering from them again.

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Is BoxLunch Legit?

BoxLunch earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds BoxLunch to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, BoxLunch is known for their high standards and safety. If you're thinking about dealing with BoxLunch, it's wise to check how they handle complaints.

BoxLunch has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Boxlunch.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Boxlunch.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Boxlunch.com you are considering visiting, which is associated with BoxLunch, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

BoxLunch as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

BoxLunch website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Boxlunch.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While BoxLunch has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 7 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • A website associated with BoxLunch has been reported to be selling weapons online. It is important to ensure that the website and seller are legitimate, and to abide by the laws and regulations of your country regarding the purchase of weapons.
  • We conducted a search on social media and found several negative reviews related to BoxLunch. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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8:38 am EDT
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BoxLunch BoxLunch Review: Cool Store, But Shipping Times Are Ridiculous

BoxLunch is a pretty cool store, but I gotta say, their shipping times are just plain ridiculous. I ordered something on December 30th and it's not supposed to arrive until January 9th. Like, seriously? Are they delivering the package via horseback or something? It's just too long to wait, especially when you're excited to get your hands on something.

I mean, don't get me wrong, I like the stuff they have on their website. It's all really unique and fun, and I appreciate that they donate a portion of their profits to charity. But if I have to wait 11 days for my order to arrive, I might as well just go to Hot Topic or the Loungefly website instead. At least they have faster shipping times.

I'm not trying to be too harsh on BoxLunch, but I just don't think I can justify waiting that long for my order. Maybe if they offered free shipping or something, it would be worth it. But as it stands, they won't be getting any more business from me.

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BoxLunch Disappointing Experience with BoxLunch: Poor Customer Service and Overpriced, Low-Quality Products

BoxLunch really let me down. Their customer service was terrible - they didn't help me and didn't care about my problem. They just passed me around from person to person without any real solution. On top of that, their products are really expensive and aren't even good quality. My girlfriend's gift broke after a couple of uses, and it was way too late to get a refund or exchange. I'm really disappointed with this company and won't be shopping with them again.

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BoxLunch BoxLunch Review: Outrageous Delivery Charge and Terrible Customer Service

BoxLunch is a website that sells exclusive items that you can't find anywhere else. However, if you're outside the States, be prepared to pay a hefty delivery charge. They charge a whopping $50 to deliver a small item that weighs very little. It's outrageous and unnecessary. They can't legally raise the price of their exclusive items, so they make up for it with the delivery charge. It's a scam, and you should stay away from it.

I ordered a small item from BoxLunch, and I was shocked when I saw the delivery charge. I couldn't believe that they were charging me $50 for something that weighs so little. It's ridiculous and unfair. I tried to contact their customer service, but they were unhelpful and rude. They didn't care about my concerns and just told me that it was their policy.

I don't understand why they have to charge so much for delivery. It's not like they're shipping something heavy or fragile. It's a small item that could easily fit in a small package. I feel like they're taking advantage of their customers who are outside the States. They know that people want their exclusive items, so they charge an outrageous delivery fee.

Overall, I would not recommend BoxLunch to anyone. The delivery charge is a scam, and their customer service is terrible. There are plenty of other websites that sell exclusive items without charging an arm and a leg for delivery. Don't waste your time and money on BoxLunch.

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BoxLunch BoxLunch Review: Pre-ordered item never arrived, terrible customer service. Will never order again

and still haven't got it. I'm so ticked off! Can't even get a clear answer from their customer service. I've never felt so disrespected as a shopper. Will never use BOXLUNCH again.

Well, let me tell you guys something about the BOXLUNCH website. I made a decision to Pre-order a backpack loungefly around 2 weeks before Black Friday. I was hoping to get it before Christmas. Oh boy, I still don't have it, and guess what? It's already March, and I'm still waiting for it.

I have reached out to their customer service numerous times and unfortunately, the responses I've received have not been helpful at all. It's quite frustrating to not get a clear answer from them. As a customer, I feel so disrespected.

This whole experience has left me feeling outraged, and I've realized that I will never be using BOXLUNCH again. It's a shame because I had heard good things about the website before, but my experience has left a bad taste in my mouth. I would advise any potential customers to be wary before placing an order on BOXLUNCH.

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Overview of BoxLunch complaint handling

BoxLunch reviews first appeared on Complaints Board on Jun 2, 2023. The latest review Information in description is misleading was posted on Feb 19, 2024. BoxLunch has an average consumer rating of 1 stars from 8 reviews. BoxLunch has resolved 0 complaints.
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  1. BoxLunch Contacts

  2. BoxLunch phone numbers
    +1 (855) 463-3646
    +1 (855) 463-3646
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  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 17, 2025
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BoxLunch Category
BoxLunch is ranked 3 among 79 companies in the Specialty Stores category

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