Countrystorecatalog
reviews and complaints

Hey guys! So, I wanted to share my experience with countrystorecatalog.com, because, well, it wasn't exactly a fairy tale. I ordered two sweatshirts about a week ago, and I've heard nothing from them since then. Of course, being the impatient person that I am, I decided to give them a call to see what was going on. Can you guess what they told me? That my order hadn't even shipped yet! Can you believe it?

So, I figured I'd just cancel the order altogether since it was obviously taking forever to get to me. But, nope, they wouldn't let me! Instead, they told me I could expect to receive my order in another 5-7 business days. Talk about frustrating, am I right?

Now, don't get me wrong, I know we all have to be patient and whatnot, but come on, two weeks for a couple of sweatshirts? That's a bit much if you ask me. It would've been nice if they had given me a heads up about the wait time beforehand, so that I could've planned accordingly.

So, that's my two cents on countrystorecatalog.com. I'd like to give them the benefit of the doubt and hope that this was just a fluke, but I can't say that I'll be ordering from them again anytime soon. Oh well, you win some, you lose some!

So here's the deal, folks. I had one of the crappiest experiences with Countrystorecatalog that I've ever had with a business. Their website was down for weeks on end so I had to rely on my archaic phone skills to place an order. And let me tell you, that was no easy feat. It was like pulling teeth to get my order placed and, to make matters worse, I got no confirmation email or even a measly tracking number. So I was left in the dark, stressed out and with no idea what was going on.

To add insult to injury, Christmas is right around the corner and I still hadn't heard anything. I checked my credit card statement and, lo and behold, there was a charge from Countrystorecatalog. So there it is - they took my money but couldn't even shoot me a quick email to keep me in the loop. Talk about rude!

After getting a little heated (can you blame me?), I decided I had had enough of this nonsense and won't be shopping with them again. But wait, there's more! A few days ago, a package finally showed up at my house - but of course it wasn't the one item I ordered as a Christmas gift. Nope, that one is backordered with no indication of when I'll ever get it. Can you say "unacceptable"?

Overall, I'd say if you're considering shopping at Countrystorecatalog, save your money and sanity and go elsewhere. I wouldn't wish this kind of aggravation on my worst enemy.

Oh boy, let me tell you about my experience with Countrystorecatalog.com. It was not a good one. My mom is currently in hospice and I wanted to order her some new nightgowns from this website, because she used to love their stuff. I placed the order and waited and waited and waited. Finally, I couldn't take it anymore and called them up. Guess what? They had cancelled my order without even telling me! Can you believe it? I was furious. So I decided to reorder and this time I asked them to send it express, because my mom really needed it. I even paid extra for the shipping. But guess what? It took eight whole days for them to give my order to FedEx. That is not express by any definition of the word. So I called them up and explained my situation, and you know what they told me? Tough luck. I still have not received the nightgowns, and I am beyond frustrated. If you are thinking of ordering from Countrystorecatalog.com, please beware. Don't trust them. Don't buy from them. Signed, One Very Angry Customer!

So, folks, I've shopped a bunch of times on Countrystorecatalog (countrystorecatalog.com) 'cause my sis likes their clothes and knick-knacks. Gotta say, the quality ain't bad, but it's not like bargain prices or anything. What's really pissing me off is their weak customer service. The shipping takes way too long, and they don't tell you anything upfront about when to expect it. I grabbed a gift for my pal, and then I found out the thing I bought is not available! No warning! And it's been like a month now, and still nothing, no reply to my emails, no cancellation notice, nothing. I guess I'll have to call them, but who has time for that? Well, not me. I will be avoiding this company in future if I can. Yo, Countrystorecatalog, get your act together and do something about the service you provide!

OMG, let me tell you about Countrystorecatalog! I've been ordering from them for years and my experience has been nothing but awesome sauce. I've copped a whopping 25 sweatshirts and a handful of tees and all of them have been dope. Like seriously, some of them have been so gorgeous that I cannot choose which one to wear first. I usually go for the large size and boy, do they fit me just fine. These sweatshirts are my go-to outfits in the winter and they keep me cozy and fly.

Okay, okay, so I hear some people have been complaining about back orders, but honestly, I've only had to deal with that twice out of my 25+ orders. And let's cut them some slack, y'all, there's a whole labor shortage and shipping backup. One of my back ordered items came in less than a month so I was not even that pressed. Recently, all of my orders from '21/'22 have come in on time and in perfect condition. No ill-fitting, no defects. And, wait for it, the one sweatshirt that I wear ALL THE TIME, I've had that bad boy for years, son, and it still feels like it will last forever.

Now, I cannot speak on returning items because I've never had to do that. But honestly, feels like a non-issue to me because every single item that I've received has been banging. So, to those negative Nancys out there, I gotta ask, what the heck are you doing wrong? Countrystorecatalog is the real deal, trust and believe.

So, I recently checked out Countrystorecatalog (countrystorecatalog.com) and let me tell you, it was a bit of a mess. I ordered a specific size of a product and when it arrived, it was huge! Like, I could have been mistaken for wearing a circus tent, kind of huge. Obviously, I had to return it, but was bummed that I had to pay for the shipping. After requesting the next size down, I was notified that they were sending the original size AGAIN! Ugh, talk about frustration.

I emailed customer service multiple times to get this sorted out and it wasn't until I got a generic email response that I realized they were using "heavy call volume" and "substantial hold times" due to COVID-19 as an excuse for their poor customer service. Look, I understand that COVID-19 has caused a lot of issues for businesses, but this was just ridiculous. I mean, unless the person I was corresponding with had actual brain damage from the virus, there was no excuse for this level of incompetence.

Overall, I was really disappointed with my experience at Countrystorecatalog. It's a shame, because they have a lot of great products on their site, but the customer service just can't keep up. If you're looking for a seamless shopping experience with good communication, I suggest looking elsewhere. Don't waste your time or money here.

So I recently decided to shop at Country Store Catalog, hoping to find some fantastic new tops and sweatshirts for my wardrobe. Unfortunately, my experience with this online store was far from positive.

When I received my women's tops, I was sadly disappointed to find that one of them had several holes in it. It wasn't until I tried it on that I noticed these pesky holes - they were small, and I think some sort of critter must have chewed through the material. The holes were so small that I didn't even notice them at first.

Then, I decided to also buy some sweatshirts from Country Store Catalog. What a disaster! When I received the sweatshirts, I noticed they were loaded with lint. The lint was so bad that I had to clean out my washing machine, scrub the laundry room floor, and even rewash the sweatshirts several times - and they STILL balled up like crazy! The sweatshirt fibers seemed to attach themselves to all the other clothing in the washer, which was a complete mess.

When I tried to write a review about my experience with Country Store Catalog's sweatshirts, they blocked it! Apparently, they don't allow negative reviews on their website. It's not fair that they can sell garbage products and then silence the unhappy customers who want to share their experience.

Overall, I'm very disappointed with my experience with Country Store Catalog. The products I received were of poor quality and not up to standard. I would not trust this company with any of my future purchases.

So, let me tell you about my not so great experience with Countrystorecatalog. My daughter is a big fan of their sweatshirts but as a single parent, the prices can be a bit steep. However, that's not even the worst part. The other day, I realized that they had charged me $14.95 and I hadn't even ordered anything in months! When I called to inquire about it, they told me it was for a trial membership. Well, that was news to me considering I never signed up for it nor did I authorize them to take my hard-earned money.

To make matters worse, the lady on the phone was not all that helpful. In fact, she actually tried to argue with me about the amount they charged me. I mean, come on! I told her that the $30 they took was pretty much all I had left to feed my daughter until my next payday. But, she still tried to tell me that they only charged me once. Um, excuse me, but I could clearly see on my bank statement that they took it out twice!

After much back and forth, the lady finally said she would escalate the refund and have a supervisor contact me by email. That was four long days ago and still, no word from them. I'm beyond frustrated at this point because I really need that money back. Plus, the fact that they can't even talk to me properly and sort this out just shows how unprofessional they are.

So, I'm warning you guys - do not even bother shopping with Countrystorecatalog. They clearly don't value their customers and are more interested in taking money from people without their permission. Stay away!

I could write a book! First of all, in general their products are below standard. 2nd of all, I went around and around with their Customer Service Dept last week regarding the fact that they sent me the wrong shirt and then wanted me to pay for shipping to send it back. After. 2 separate calls totaling approx 1 1/2 hours, they finally waived the shipping Also, they refuse to transfer you to a supervisor!
Today I called to inquire when my refund would be processed, as I could tell by tracking the pkg that they had received it. So she confirmed that I would be receiving my refund in 48-72 hours! Ridiculous to have to wait that long! Meanwhile, while she had me on hold, the agent managed to place a duplicate order for that same shirt and took another $29 out of my checking account while I was on the phone with her! So now I have to wait ANOTHER 42-72 hours for that amount to be put back on my account, even though putting in an order today was entirely her fault! Then later this evening I noticed they had sent me an email confirming the erroneous order, so I had to call back AGAIN. The 2nd time today. Each call taking approximately 30-40 minutes. They put you on hold a lot! This company should not even be in business! I'm never ordering from them again and removing myself from their catalog mailing list and also their email mailing list.

So, I gotta tell ya, my experience with Countrystorecatalog wasn't exactly a highlight of my day. I mean, I was just cruisin' along, living my life, when I get this notification from not one, but TWO ID monitoring services that my login and password for the website had been found on the dark web. Needless to say, I was a little freaked out.

So, I head over to the website to change my password, only to find out that there's no way to do that. Like, seriously? How does a website not have a way for users to change their passwords?! So, I shoot off an email to customer service, hoping they'll have some magic trick up their sleeve to help me out.

And they do! Kind of. Their solution is for me to make a dummy order and hit the order button to get to a screen where I can change my password. Great, I try that FIVE times and the dang screen never shows up! By this point, I'm about ready to pull my hair out.

Back to customer service I go, only to be told that I need to call another number for help. Fine, I'll do it. So, I call the number, get transferred 7 freaking times, and every person tells me it's not their problem. Like, SERIOUSLY?! Who's problem is it then?!

When I finally get a person who seems like they might have a clue, she wants to transfer me back to the third person I talked to. No way, I've had enough of this runaround. I demand to be put in touch with whoever runs the website so I can get this sorted out once and for all.

But guess what? The lady doesn't even know who runs the website! Like, what kind of backwards operation are they running over there?! It's like they don't care about their customers' security or something.

At that point, I was just over it. I sent an email asking them to close my account, remove all my personal info, and send me verification when it's done. I'm pretty sure I won't be using Countrystorecatalog again any time soon.

Hey guys, listen up! Do not order from Countrystorecatalog.com. I had the most terrible experience with them. I ordered a bunch of stuff and what I received were cheap knock-offs that were nothing compared to what was advertised. I felt cheated and my money was wasted.

To make things worse, they divided my order into two different packages and I had to pay for shipping on each package! What a rip-off. I feel like they should be shut down for being a scam. Their products are not only cheap and ugly but they don't even resemble what they show online.

Save yourselves the headache and shop at a more reputable company. Don't believe the hype and stay away from Countrystorecatalog.com. Trust me, you'll thank me later.

So I just gotta tell ya'll about my recent experience with Countrystorecatalog.com. Ya see, I ordered myself three pairs of leggings, thinkin' that I was gettin' some brand spankin' new threads to strut my stuff in. But what did I get instead? A package from some dang "Return" Center in Littleton and three pairs of leggings that were clearly used! One of 'em even had freakin' blood stains on it (seriously, who sends out clothes with blood on 'em?!). And the other two pair were worn to heck and back, not just "tried on" like they claim. And ya know what's even worse than gettin' used clothes when you paid full price? When the darn Customer Service folks won't even come to the phone to talk to ya about it. I'm talkin' 'bout the rep AND their big shot Supervisor! All in all, I paid ninety bucks for some second-hand leggings and some serious frustration. Do yourself a favor and stay away from Country Store, y'all.

Hey there! So I gotta tell y'all about my experience with Countrystorecatalog (countrystorecatalog.com). I signed up for this VIP thing and now they taken $15 a month from my account and I can't get nobody to answer me! I just wanted to order one thing as a present for my grandma and now I'm stuck with this stupid monthly charge. It's crazy! I tried calling and emailing but no one answers. I'm about to lose my mind over here. This is just not right!

So, I gotta tell you about my experience with Countrystorecatalog. I was in the market for some cozy pajama bottoms, and I stumbled upon this site. Let me tell you, the prices seemed pretty reasonable, but I didn't take into account their shipping time. I mean, the dang package was moving slower than my grandpa on a Sunday morning! I don't know what the hold up was, but by the time the pajamas arrived, I was about ready to forget the whole thing.

But then, to add insult to injury, the pajamas were too big! So, I decided to return them, but of course, I had to use their label, which cost me a whopping eight bucks! And then, to make matters worse, it took them forever and a day to process the return and refund me my money. Like, I could have grown a garden in the amount of time it took them to get their act together.

When all was said and done, they only ended up refunding me just over half of what I paid. I won't lie, I wasn't thrilled with the whole situation. I mean, if you're gonna charge such an exorbitant price for a return label, you should probably get your act together and process the return in a timely manner.

So, yeah. I guess if you're willing to risk a slow shipping time and a less-than-satisfactory return process, then Countrystorecatalog might be the site for you. But me? I think I'll take my business elsewhere in the future.

So, I was really excited to buy some cute pink shorts from Countrystorecatalog, but unfortunately the first pair I got had a big ol' hole right in the booty. Bummer, man. But honestly, they were super cool about it and replaced them without making me jump through too many hoops. The replacement pair had a green line in them though, which was not really what I wanted. At that point, I was feeling pretty fed up with getting shorts that weren't quite right, so I decided to ask for my money back.

But then things got a little less cool. The customer service person I talked to on the phone said I had to send the shorts back and pay for the shipping myself. Ugh, seriously? I mean, it wasn't my fault that their product was kinda garbage. I just wanted some dang pink shorts that didn't have holes or weird green lines in them.

Overall, I have mixed feelings about Countrystorecatalog. On the one hand, they were really nice about replacing my first pair of shorts. But on the other hand, the fact that I had to pay to return the second, flawed pair kinda left a bad taste in my mouth. Maybe I'll try shopping with them again in the future, but I'll definitely be keeping my fingers crossed that I won't have to deal with any more shipping snafus.

So, I gotta tell ya, I've given Countrystorecatalog a shot twice now and both times I've been let down. They totally screwed up and didn't bother telling me that something I ordered was out of stock for weeks after I made the order. What the heck is that all about? And let me tell ya, the second time the stuff I got was made of this ridiculous super-thin material. Total garbage. I mean, it looked nice enough in their catalog, but there's no way anyone in their right mind would put that crap in a physical store. And speaking of their catalog, I was trying to leave a review for them on their website but noticed they didn't have any reviews posted. It was kind of weird, like why don't they have any? Well, now I know why!

So, let me tell ya about my experience with Countrystorecatalog, or as I like to call it, "Countrystoreca-ta-strophe". First of all, I gotta say that dealing with them was a straight up nightmare. They communicated with me basically none at all, which made it feel like I was ordering from a black hole. And when my stuff finally did arrive, the sizing was way off. Like, I ordered a medium but it was more like a toddler size. So frustrating.

But don't even get me started about trying to return the stuff. They "nickel&dimed" me and sent way less than what they owed me. And when I tried to talk to someone about it on the phone, it was like talking to someone speaking a completely different language. Seriously, their English was so bad that I could barely understand them. And when I asked to speak to someone else, they just put me on hold with that canned music playing for what felt like eternity.

Honestly, I think they deserve to go out of business for treating their customers so poorly. It's just not right to treat people like this. So if you're thinking about ordering from Countrystorecatalog, I say "run"!

So, I thought I was being a really good daughter by ordering my Mom's Mother Day outfits early from Countrystorecatalog. But oh boy, was that a big mistake! The package is still MIA with no tracking info after a few days of placing the order. And I literally cannot get in touch with anyone. Like, hello, is anyone even there? I've been on hold for a total of three separate times for up to 40 minutes each. And when I tried calling to make a fake order just to test if anyone would pick up, I got through right away! WTF?! But of course, they couldn't help me with my real issue. It's been so frustrating that I'm still on hold as I'm typing this. Ugh, I seriously recommend that you avoid these useless, cheapo, yet overpriced catalog stores. It's just BAD BAD business, man.

Okay, so let me tell you about my experience with countrystorecatalog.com. What a disaster! I accidentally bought a gift card thinking it was for The VERMONT Country Store, but it turns out they're completely different places. And let me tell you, trying to get in touch with them was a nightmare. I tried calling and no one picked up, so I sent an email to their customer service. And guess what? It took them THREE freaking weeks to respond. Unbelievable.

Meanwhile, I had already ordered something for my daughter from The VERMONT Country Store for Christmas, and that went off without a hitch. But this whole thing with the wrong gift card...what a mess. All I want is a refund, but it feels like it's taking forever. It's been two months already! That's way too long to deal with this nonsense.

Honestly, I wouldn't recommend using countrystorecatalog.com. Stick with The VERMONT Country Store, they actually know what they're doing.

So, let me tell you about my experience with Countrystorecatalog. First off, I gotta say that their return policy is a bit of a bummer. They give you this "return shipment label" that deducts $7.50 from your refund if you use it. But lemme tell you, it's not worth it. I learned the hard way.

I sent back an order for $67.00 three weeks ago using the preprinted label and boy was that a mistake. I called them up to ask about my refund and they claimed they hadn't received it yet. But get this, the tracking number on the label showed that they got it two days after I sent it. Like, come on, that ain't possible.

So, moral of the story, save yourself the hassle and go to the USPS when returning something to Countrystorecatalog. Don't trust those preprinted labels, they ain't reliable. Other than that, the catalog itself is pretty standard. They got all your country-style knick-knacks and whatnot. But, honestly, I wouldn't bother ordering from them again. Their return policy ain't worth the headache.