Boston Market review: the food was terrible

1-2-20, I bought some food at boston market, as I go into the restaurant they had signs about the prime rib which sounded great, I ordered the prime rib meal and another meal, ribs and white chicken, when I got home which is only less then 3 minutes away, I wasnt happy that they didnt asked me if I wanted horseradish, then as I ate the prime rib it was cold and chewy, and didnt have much flavor either, the ribs were good but the chicken was kinda dry, the side dishes were ok, I eat at boston market every so often and it was a big let down on how the food was, my girlfriend only like the ribs, I had to throw the prime rib away and some of the chicken, the next day I did the survey and figured since I gave them a bad review they would have contacted me, but nobody did so im e-mailing you, im not sure if I will try boston market again and I spent $35.32 on a crappy meal
my name is Tom Mendoza, e-mail is [protected]@yahoo.com, a refund would be great