Boston Market review: subpar food order

Date of Incident was 11/5/19. 4:30 pm. Store number 576.
Food was sub-standard. Chicken dinners were awful. Chicken was dried out, potatoes were hard and the corn bread was obviously old.
I have never had a problem with this location so I was extremely disappointed.
I used a BOGO free dinner coupon, so it was only 12.38.
I would like a refund or coupon to resolve this issue.
Thank you.
Andrea Lewis
2715 G. Street
Lorain, Ohio 44052
[protected]@orcolan.com