Boot Barn — poor customer service for online orders
I ordered from Bootbarn.com & complained to the online delivery headquarters in Laguna Beach, Ca. That the UPS 3 day shipping that i was charged for, came in 8 days instead! This was a major cost, as the jacket i was buying cost 119.00 & total cost came to 157.00! When i contacted bootbarn delivery headquarters in Laguna Beach, i only received a short & curt response back putting blame back on me, saying that the ups 3 day delivery that i selected can take as many as 8 days. I responded back saying that it shouldve been more clear & not be called a 3 day, if its truly an 8 day delivery! There was no response back from Boot Barn! BAD BUSINESS BOOTBARN! I wont go back to there online store or their retail stores!