Menu
Write a review
File a complaint
Boost Mobile

Boost Mobile review: Boost Mobile is a thief!

L
Author of the review
10:11 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

SEPTEMBER 23, 2026 If you use AUTO PAY with BOOST and switch your service, they refuse to refund you for unused service. My payment was taken on the 13th, I called them for my PORT number and pin on the 14th. USPS didn't deliver my phone until the 16th. They cheated me out of 28 days of unused service refund. Multiply that by the millions of people using BOOST!
When I switched to BOOST and agreed to AUTO PAY they didn't inform me of their 'no refund policy! Nowhere on the BOOST website, in the information on AUTO PAY, does it state you forfeit your payment, or to take the payment out of AUTO PAY before you dump them if you don't want your money stolen.

Recommendation: Do not use auto pay with BOOST unless you KNOW and AGREE to their NO REFUND BS

0 comments

Add a comment

More Boost Mobile reviews & complaints

Boost Mobile - Text messaging, ringtones 69
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Boost Mobile - Scam and fraud! 19
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Boost Mobile - Phone repair, poor customer service 26
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Boost Mobile - No service 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Boost Mobile - Terrible service 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Boost Mobile reviews and complaints