Books A Million — return policy
My teenage daughter bought a book based on the blub inside the cover (50 Shades of Gray). Of course when I saw it, I immediately took it back to the bookstore. She did not keep receipt, so they were not willing to exchange for another. This is crazy. If books are given as gifts when you already have or so not like, what do you do?, give it way? I then called customer service and they were not any help. I had been a bam member for 3 years, but will no longer shop at their store. No wonder their other store had to close!
On another note, please buy your books at Barnes and Noble as they have a fair return policy. They indicated that they base returns without receipt on a case by case basis.