While paying for my books I was asked by the clerk about getting magazine subscriptions and I declined the offer. Told the sales person "NO THANK YOU". A couple of weeks later I receive a notice from Synapse Retail Ventures, Inc that they were charging my debit card for 4 magazine subscriptions that I got from Books A Million. What a scam. I am having so much trouble cancelling these magazines. There automated system sucks and you can't talk to a real person. I plan to at least go to the books a million store where this happened and talk to the manager. From what I've read with the other complaints, this is not unusual. I'll never use a credit or debit card at books a million again. Next time I'll get my books at Target. Are Synapse and Books A million in this together?
The complaint has been investigated and resolved to the customer’s satisfaction.