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The matter of email that I sent: "The weather is really bad right now, that I cannot go outside let alone going to cinema in this cloud burst and flash rain. You're bound to understand my situation and circumstances and cancel my today's 12 PM ticket and refund my money right away...
Awaiting resolution oriented and fair practice from you with appropriate response..."
But those greedy, vile, non-understanding, ruthless [censored] through their representive Hiloni, replied this: "Thank you for reaching out.
The cinema where you’ve booked for only allows cancellation 4 hours before the show time. That is why your booking isn’t eligible for cancellation now.
The cancellation cut-off time is clearly indicated on your ticket. Refer to this screenshot"
Claimed loss: Ticket Amount with convenience fees taken by BookMyShow: 293 INR.
Desired outcome: Refund full ticket booking amount with convenience fees (293 INR) or atleast refund ticket amount of 250 INR by BookMyShow portal mgmt.
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