Booking.com — vn casa do ator - managed by housi.com. br
I arrived in the property yesterday, and not only one of the windows has a gap letting cold air in, which is not ideal in winter, I still have no hot water, in spite of contacting the housi.com.br through booking.com, email, and various phone numbers.
This is appalling! This property is in a block of flat and the receptionist is only there to hand out the key, saying they are a separate company and cannot help with problems in the studio flat. She said they keep on having problems and complaints about it. This should be investigated! And I deserve a refund if this is not addressed.
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