Bonitas Medical Fund review: Underwriters and the bonselect product

I joined in June waited fir 3 months, my wife had a pre condition diabetes. She then in last 3 months git complications with her toe. The doctor advised that he need to urgently remove it or it will spread. I know I have a 12 month waiting period for pre conditions, but this was an emergency and I asked just to be helped for this one thing to save her leg and life. I even was prepared to pay a part. I wrote to them I phoned daily fir a solid 7 days, yet no one could help me. I then just received a letter to say your authorization is pending, then on second page a story about pre conditions and it has been declined. I then called again and the call centre person just said no Sir it has been declined. All I asked for was some help, but instead got treated like a desperate good for nothing that can't afford to pay and want to bypass the rules. I am very disappointed and my wife is now in a worse condition thanks to Bonitas and its underwriters. So thank you for your assistance and please keep thing the R7k from my bank account monthly you deserve to rob people of their hard earned money.