Bona Fide Masks

I recently had an experience with Bona Fide Masks that left me feeling disappointed and frustrated. I placed my order on January 16 and to my dismay, it's been some time now and my order is still awaiting fulfillment. I did my best to be patient but my patience is wearing thin. I sent an email to customer service two days ago inquiring about the status of my order but have yet to receive a response. This lack of communication is disconcerting and has left me feeling neglected as a customer.

Earlier today, I attempted to call customer service for assistance but no one answered the phone. This added an additional layer of frustration for me, as I am still without any answers or updates regarding my order.

All of these challenges with Bona Fide Masks have led me to consider canceling my order and seeking a refund. While I cannot speak to the quality of their products, their customer service operations have fallen short in my personal experience. It is disappointing to face such obstacles as a consumer - especially when purchasing products that are essential for our health and safety during a pandemic. I truly hope that Bona Fide Masks can improve their customer service and support soon to prevent other customers from experiencing the frustration and disappointment that I have experienced.

I can't begin to explain my disappointment with my recent shopping experience at Bona Fide Masks. I placed an order over a month ago, and to this day, I still haven't received any update on the status of my order. After checking their website, it still says that my order is currently "in process." This lack of communication is beyond frustrating, to say the least.

I've tried to reach out to their customer service team multiple times via email, but have yet to receive a single response. It's disheartening to think that a company can have such disregard for its customers. As if that wasn't frustrating enough, the phone number listed on their website is no longer in service.

Needless to say, I'm incredibly disappointed with the service I received from Bona Fide Masks. As a valued customer, I deserve to be treated with respect and have my issues addressed in a timely manner. If this is any indication of their standard practice, I would advise against anyone shopping at Bona Fide Masks in the future. It's truly a shame, as I was excited about supporting a small business during these challenging times.

As human beings, we all have a right to make informed decisions when it comes to purchasing products online. In times of crises such as the one we are facing with the COVID-19 pandemic, the need for high-quality face masks cannot be overstated. This is why it is crucial to scour the internet in search of reliable suppliers who can guarantee value for your money. Unfortunately, some vendors may turn out to be less than honest in their dealings, leaving you frustrated and out of pocket.

One such supplier is Bona Fide Masks (bonafidemasks.com). From the review above, it is clear that this vendor's services may not be what you need. The reviewer's wife ordered some masks from the website only to find out that the order had been turned into a subscription without her knowledge. This is a clear sign of unscrupulous behavior.

Worse still, upon discovering this anomaly and contacting the vendor to cancel the subscription, the reviewer's wife received an email notification indicating that another order had already been shipped. Imagine the frustration of having to deal with such a vendor!

It is unacceptable for a vendor to subscribe you to services that you did not sign up for. It is also unprofessional to ignore a client's request to cancel, only to continue shipping unsolicited products. At this point, we would advise you to steer clear of Bona Fide Masks and look elsewhere for trusted suppliers who value customer satisfaction.

In conclusion, the internet is a vast marketplace with numerous options for every product, including face masks. It is your responsibility as a buyer to take your time and evaluate your options carefully. The review above is a classic example of why you should be cautious when dealing with vendors such as Bona Fide Masks. Always take heed of other people's experiences as you evaluate different vendors. Eventually, you will find a reliable supplier that meets your needs.

So, I heard about Bona Fide Masks online and decided to give it a try since they claimed to offer the best quality masks available. I placed my order on their website, but to my disappointment, I never received any status update on my order for a period of over six weeks.

I tried to reach out to them both via email and call, but all my efforts were in vain as no one seemed to respond. I felt frustrated and wondered if I had made a bad decision by choosing Bona Fide Masks.

However, things started to change when I decided to open a dispute with PayPal on their site. Quite surprisingly, Bona Fide Masks responded as soon as they received the dispute notice and my order was shipped in no time.

Despite the initial frustration, I still appreciate the fact that Bona Fide Masks was finally able to deliver my order. Nevertheless, it would be better if their customer service team were more responsive and proactive in keeping their customers updated on the status of their orders. I will give them the benefit of the doubt since they really delivered, but be warned that their customer service can use some improvement.

Looking back on my recent experience with Bona Fide Masks, I now wish I had done my research beforehand. It's disappointing to see that the positive claims of being a hard-working family-owned business don't necessarily translate into quality customer service. Despite being assured of my importance as a customer, I received no response after sending an email. To make matters worse, my credit card was charged without delay, despite the lack of follow-up or resolution. Unfortunately, I will now be forced to pursue a dispute with my credit card company. As much as I wanted to have a positive experience with Bona Fide Masks, I cannot in good conscience recommend them to others. It's best to proceed with caution and consider alternative options to avoid disappointment.

I recently ordered a batch of face masks from Bona Fide Masks and unfortunately, my experience was less than satisfactory. The website advertised that I would be receiving the full order that I had placed, however, when the package arrived, only half of my order was inside. I was extremely disappointed, especially because I was purchasing the masks for some elderly parishioners in my church. It was important to me that they had access to high-quality masks, given the ongoing COVID-19 pandemic.

When I reached out to Bona Fide Masks via email to address this issue, I was extremely disappointed to find that my messages were completely ignored. Despite multiple attempts to get in touch, there was no response from the company. Extremely frustrated, I decided to escalate the issue and filed a report with the credit card company that I had used for payment. It was not my intention to take matters to this level, but I felt like I had no other choice.

I was shocked that a company would rip off a church in this way. It was extremely disappointing to see such a lack of ethics and disregard for customers. Overall, the customer service from Bona Fide Masks was extremely poor and I would not recommend them to anyone.

Oh, boy! I had high hopes for Bona Fide Masks, but my experience with them left me feeling a little let down. I placed my order for 130 masks at the height of the Omicron surge, so I knew it would probably take a while for my order to ship. However, it ended up taking a month for my masks to arrive – which was a bit frustrating.

To make matters worse, when I finally received the package, I discovered that it was incomplete! I had ordered 130 masks, but only 100 were included in the shipment. Some of them were the adult size KN95 masks that I had ordered, while others were kid-sized ones that I didn't need.

The quality of the masks was decent – not terrible, but not outstanding either. I've definitely gotten better masks on Amazon in the past. But what really rubbed me the wrong way was Bona Fide Masks' lack of responsiveness when I reached out to customer service to try and sort out the missing masks. It felt like they weren't interested in helping me at all, which left me feeling pretty swindled.

All in all, I'm disappointed with my experience with Bona Fide Masks. I had hoped for better from a company that bills itself as a reliable source of high-quality masks.