Resolved Blue Green Vacation Clubthis is a scam where they made the rules and changed the rules after a completed purchase

Review updated:

We have yet to take advantage of the "wonderful" vacation experience that we purchased. As a "proud" owner of a worthless vacation, I still cannot believe we bought into this scam. Although Blue Green has a beautiful location (s), good luck getting into one. Upon purchase, we were told about the opportunities for impromptu vacations since due to work schedules, we could not plan a year in advance. The sales person wholeheartedly stated that a large number of customers do a "spur of the moment" vacation and they cater to "folks like us." It has never happened! As owners, we would have first choice with accommodations available that accommodate schedules like ours. Yeh, right!! Today, frustrated with monthly payments, fees and taxes, I once again tried to schedule a 3 day vacation two months in advance. Guess what!?! No room at the Inn. Perhaps retired couples that can plan a year in advance may find Blue Green works for them, but for us, after paying years of monthly payments, fees and taxes, we have yet to have that dream vacation. If you are NOT an owner at Blue Green, you can reserve a room now at a cost of almost $400.00 for that 3 day vacation, since they have many units available that are for the general public, but as an owner, there is nothing. Of course, we could book a room for 3 days as a non owner, but we have paid Blue Green thousands of dollars already, why pay them another $400.00? Blue Green needs investigated. This is a scam where they made the rules and changed the rules after a completed purchase.

  • Updated by Laurel Crest · Oct 08, 2019

    Want to talk with an executive officer about this so it doesn't happen to anyone again.

Responses

  • Gr
    Gregory Fritz May 17, 2007
    This comment was posted by
    a verified customer
    Verified customer

    They also are into family day events where people register to win a free trip to Disney.

    You receive a call from blue green vacations stating you won the trip out of thousands of entries, and all that is required is you pay the taxes and fees up front and receive your vacation package within 10 days.

    TOTAL SCAM

    I caught on to this guy as he pitched his BS when he was talking as if he was a Disney employee, and then he was a blue green employee.

    Pretty clear, you don't pay any money for anything you win.

    1 Votes
  • Da
    David Brooks Jun 21, 2007
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    a verified customer
    Verified customer

    I have never been so dissatisfied with a business in my life. I was lied to from the beginning when I was told I would have no problem getting a six month extension on my vacation package I purchased. That was the main reason I went ahead and bought it, because I told them I was unsure if I could use all the points up by the end of the year.

    Now to add insult to injury, their owner services department are rude and absolutely no help in resolving issues. She was a hateful woman who needs to find a new line of work.

    Living in a town where they sell their junk, I will make sure that NO ONE I come in contact with will EVER Do business with BlueGreen. They WILL lie to you to make a sell and do not care at all about their customers. I may not be able to use my package, but they will never sell to anyone I know!

    2 Votes
  • Ki
    Kimberly Horvath Oct 30, 2007
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    a verified customer
    Verified customer

    I totally disagree with all of the complaints I have seen! I am a VERY happy owner with BlueGreen and have never had a problem! As far as traveling last minute, I have never had a problem! As a very busy mother of 5, I need the flexibility that only BG has been able to offer! We book our vacations very last minute and have never had a problem! It sounds like the person that made that complaint does not understand how to use their ownership.

    As far as the person who complained that they were lied to, I can't speak to that. They are looking to extend an annual offer that is NOT ownership. I would think that the person who bought it would have read all of the associated paperwork that clearly says it is a one-year trial membership! If you buy a one-year membership at a gym and they refuse to give you an additional 6 months with no additional investment, are you still going to be as mad as you are with BG?? Sounds unreasonable. I have never had a problem with owner services. They have always been great. My advice to that person... try being an owner. You do understand that OWNER services caters to OWNERS, right? As a one-year trial member, you do not pay for owner services, I do.

    2 Votes
  • Hu
    Hugewang Oct 15, 2018

    @Kimberly Horvath Shill, just Google this shithole company

    0 Votes
  • Di
    Diana Grant Nov 02, 2007
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    a verified customer
    Verified customer

    I was fortunate enough to be able to cancel my contract, I did miss the cancel date by two days, due to holiday and the fact I could not reach anyone till after the date. When I called a representative of BG at the corp. office, I was told I needed to speak to someone where we actually signed all the papers. They told me a refund was out of the question, but I could apply the monies to a sampler vacation plan. They sent papers the next day for my signature, my husband refused to sign. (Bless him) The papers stated we had been offered a full non conditional refund, to be applied to the sampler package. When I recontacted BG to tell them we would not be taking the sampler, and I would appreciate the refund to returned to the credit card from which it came, I was told I cancelled to late and the money would not be returned. I have debated going to seek legal council, the paper states full, unconditional. Yea right! I may never live down getting taken in, but it could have been alot worse, I have read horror stories about this company and am thankful for my minimal loss.

    1 Votes
  • Do
    Dot Strong Nov 20, 2007
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    a verified customer
    Verified customer

    I got a call today from Bluegreen saying we had won a free trip to St. Augustine, and all we had to do was pay $49.99. I asked why I needed to pay for a FREE trip, and she said I would get a $50 Visa gift card when we got to the vacation site. Yeah right. I told her no thanks. She asked me why, and I said I don't trust this. She asked me if I would feel better if she gave me their website to look at. I told her no, anybody can design a web page. Surprisingly I got no more hassles from her and she just said okay.

    0 Votes
  • Dl
    d.l.daniel Jan 07, 2008
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    a verified customer
    Verified customer

    Having read the complaints about Bluegreen, I must admit that having researched their program and business plan for a couple months, off and on, before joining, I am not surprised at complaints, generally speaking. Bluegreen has approximately a quarter of a million owners and there are bound to be a few people who expect the Taj Mahal, et cetera. Fortunately for us, we have owned for about four years and have NEVER not been booked, even on short notice, WHENEVER we have wanted a reservation. It's the best thing we've ever done! (Besides getting married, that is.)

    3 Votes
  • Lo
    Lord Mankinholes Jan 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    we have been owners since Bluegreen took over Oasis Lakes (now The Fountains in Orlando)
    we are very happy with BG and have always been able to obtain a reservation.
    From the tone of the original posting I take it that this owner does not have the benefits of Bonus time etc and also is more than likly an owner with few points who wants the earth but will only buy into the smallest package.
    As with any timeshare the general public can rent available space --- this space /part weeks/full weeks etc is the unsold inventorty that belongs to the developer ie BG and not the BG Vaction Club, therefore if a resort is sold out then no gen public can rent it unless it is from an owner.
    It is not a Scam ----- there are to many people out there that think they can get somthing for nothing
    Why not join the Bluegreen Group on Yahoo then you will find out how to use your points and get the best out of them.
    Dont Knock the Vacation Club because you dont know how to use it !!!!!!!

    1 Votes
  • St
    Steve-O! Jan 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I see a pattern to both the good and the bad posts. The bad posts seem generated by folks who are not using their memberships and traveling to the various resorts. This is the best part of a vacation club over standard timeshare ownership. Even with those if you invest and do not use or rent your time to others . . . you are leaving money on the table. From the start I looked at my ownership as a challenge to extract value . I am well acquianted with the basic business model allowing them to sell ownership to a larger number of people than they have rooms. Why? Because less than half will use the privilege regularly, and many will not use it at all. That means they get money to improve the facilities, but there is no output of value to them. That translates to available rooms for my family (I say thank you) . After 5 years ownership and spending literally 7 weeks at Shenandoah crossing, a week in the Dells, a week at Big Cedar, a week at Gatlinbergand countless 2 and 3 day weekends at our home base of Shenandoah . . .by my count I have broken even using $250 a night as a night in a nice condo and $100 a night for a cabin. From here on out it is gravy. Where else can you get a great condo on a lake for $59? That is the cost of a Motel 6 . . . for roughly 2000 sq ft with full kitchen, gas fireplace, tv, cable and more?

    I would like to have more points so that I can go to more places. So if you want to transfer points to leave it all behind, please let me know. It does force me to go on vacation (hate the thought of leaving value on the table!) I love that . . .and I don't have to mow the grass, or paint the walls, worry about the roof or appliances. All handled in my maintenance fees.

    I have had a few units that needed attention. One call to the desk sent out none less that the operational manager! I have never had an issue that a simple friendly call to the desk did not resolve. Some folks are hard on the properties and they frankly embarass me that any family would allow a kid to deface a wall with grafitti or something . . . but they do, and I have complained, and it was made wonderful again.

    I don't like the all open for smoking rules, and feel this bucks a worldwide trend against smoking, particulary in lodging establishments. But the one cabin that had smoke smell was rectified with an ozone machine. Made it smell cleaner than new (I LOVE these machines!)

    I could do without some of the juvenile histrionics of the sales teams but hey, their living depends on making sales. I empathize . . . but it isn't ggoing to go well if they get angry with me.

    0 Votes
  • Mo
    mountainman747 Feb 06, 2008

    Have been a blue grren owner for over 5years paid 21,000 dollars, for a sales hand job, look at the map behind you sir pick a destination anywhere you want to go is yours for the asking, just don't ask for that one or this one or that one. The Maintenance fees have skyrocketed from 750 to 1100.00 per year, BG changes the rules faster than they change fees as far as I have ever seen, those of you who are happy contact me I have 35,000 points maintenance fees are all paid , I will be all to happy to sell you mine at a nice BG discount, otherwise you need to take a closer look at the situation. We are not happy with them at all the places are nice if you can get in one, but with the increasing maintenance cost, changing whimes of the management, I will mow the lawn myself. Blue green is absoulty ridiculous period!

    0 Votes
  • Ks
    K Simpkins Feb 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    While I wouldn't necessarily call Bluegreen a scam, it is certainly a bad investment, in my experience. My husband and I have been owners since 1999. I could go into so many details about how badly we have been treated over the years by Bluegreen "Customer Care" representatives, but that would take a while. I'll just say that we have been out-and out lied to over and over again. When we made the initial purchase in 1999 we were told that BG had an agreement with the nearby Bob Evans chain and that we could show our BG member card and eat there for free (why did I believe this?!). We were also told that if we decided that we no longer wanted our timeshare, that BG would buy it back from us, and we would lose nothing. Again, a lie! I could go on....

    I have had their "Customer Care" representatives insult me to my face and tell me that I am basically stupid for not "upgrading" our points even when we explained that we couldn't financially afford to do so at the time. We were told that we didn't have any faith (?) in ourselves. If only we would purchase the points, we would surely find a way to pay for them....WHAT?!?! This guy was basically telling us....go ahead and spend $10,000 you don't have and you will find a way to pay for it. Yeah, this is really good financial advice. This same guy took the paper that they made us sign to verify that we were declining their "deal of a lifetime" and said..."The next time I see you, I'm going to wave this paper in your face and ask you how stupid you feel for not buying". This happened at the Harbour Lights resort in Myrtle Beach and the jerk's name was Henry.

    Regarding the comments that have been posted here about people wanting to get something for nothing....the problem is that is EXACTLY WHAT THEY SELL YOU ON! They convince you that you can purchase a less expensive timeshare and then trade for all these fabulous and exotic destinations. They are not upfront with you about how hard it is to work the system without having 20,000 or more points UNTIL AFTER you have bought into the system. Then after you realize you are getting nowhere with your "vacation club opportunity" they invite you in and inform you that in order to vacation the way you want to, you need to buy MORE POINTS! They lie to you initially to get you hooked and then they proceed to try to get you to buy more and more points.

    In the past year or so, they just up and changed to rules regarding how rolled over or saved points can be used. Now, you cannot use rolled over points to book any prime (high red or higher) vacation time. The reason I am so upset about this is because part of the sales pitch they used to get us to buy in was that we could "roll-over" points and use them to take a fantastic vacation. Well.....no siree...not anymore. As someone else mentioned, they change the way they calculate maintenance fees and how you can use your points, and the members usually come out on the losing end.

    I will follow all of this up and say that we are currently trying to utilize our BG timeshare to the best of our ability because we have so much money tied up in it already, but we refuse to invest any more money in a company that has treated us so badly (even though we have been assured by their "Customer Care" representatives that we would be much better off if we invested another $15,000). We have taken 1 really nice trip to Barbados which we traded through RCI, but it was really the only really postivie experience we have had with BG.

    I would highly recommend that you NOT join, if you haven't already.

    1 Votes
  • Ge
    georganne Feb 22, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Thank you all for your information about the perils of Bluegreen vacation club. Yesterday, after attending a preview I found myself signing and leaving a deposit. After coming home and taking a CLOSER LOOK at the resorts and taking note of how many points I would need to attend I was astonished to see that my 10000 points would barely cover the vacation time I had hoped to take advantage of. I quickly went online and read your comments. Thank you so much. Today, as per directions I mailed a certified letter to cancel my contract. I hope I will not have any difficulty getting my deposit back. I was also offered bonus time that was included in the package deAL BUT I WAS CONCERNED THAT WHEN i WENT TO BOOK CERTAIN RESORTS AT A FLAT RATE THERE WOULD BE LITTLE AVAILABILITY. Your comments help save me from a financial disaster. Many thanks.

    1 Votes
  • Si
    Silvia Wilson Mar 12, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Wow, I am so glad I "Googled" Blue Green Resorts. I have an appointment in two weeks with them. My Hubby filled out a "entry slip" at the movie theatre an a few weeks later we recieved a voicemail saying we had won: 4 free airfare tickets, $25 visa gift card, 3 day 2 night free hotel accomodations. I will call them later today and cancel our appointment in Novi, MI. I am sorry so many people were decieved but I am thankful you warned others of your experience.

    0 Votes
  • St
    steve jones Mar 12, 2008
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    a verified customer
    Verified customer

    I have owned now for 5 years, so far I have traveled to florida, branson area, jamaica, spain, new york, san fransisco, the bahamas, the bahamas on a cruise, and sent my daughter and her friends to daytona beach last year. I have never had a problem booking any of my vacations. The only reason I found this site was because I was search for the bluegreen website and noticed this one on the search screen. (I am at work and don't have it in my favorites)
    Before I was an owner, the cost of just 4 of my vacations that I had saved for over several years, actually cost more than what I paid for my points. I never travel for a full week, go off season, and I stay away from weekends. I paid off my points after only 3 years, now I pay less than $1000 per month to travel about 2 weeks of the year 3 to 4 vacations, staying in 100% better than a hotel. I still winch, remebering staying in a hotel on the beach in new jersey about 9 years ago, we spent over $400 per room a night for 2 rooms a total of $3200 for the 4 days we were there, one for me and my wife, the other for the kids, the walls were peeling from the seawater, the toilet didn't work right, it took until day 2 before they fixed it. We had to keep running to the kids room to use theirs. And this was supposed to be a good resort, as listed in some magazine I had read at the time.

    0 Votes
  • Au
    Aubrey Apr 11, 2008
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    a verified customer
    Verified customer

    I have been a owner with bluegreen for five years and have to say I have been completly satisfied! We have two small children and totally enjoy our vacations. We take at least two vacations a year and have never had one problem. I will say that we recently tried to use bluegreen to stay in williamsburg, Va and they did not have any rooms available----reason being----they are building a new resort and and currently using a renovated hotel(SMALL HOTEL). This is the only time we have had any conflict. We stayed at the Crowne Plaza and the whole time my husband and I kept commenting how spoiled we are by Bluegreen. All the units we have stayed at have been clean, spacious and eployees have been curtious. If you dont like something tell them they will fix it. As far as the points you purchase not being enough to cover a vacation its all in knowing how to use the club and when you want to vacation. We only have 5000 points a year and can get two vacations out of it. However we dont vacation during high red seasons and felt that it was explained very good when we purchased. Know what your buying. Being a Bluegreen owner also entitles you to the use of RCI if you cant get what you want with Bluegreen try using RCI they are easy to use and have many choices. They offer whole week stays and you pay as little as two hundred dollars for seven days. All in all I think we made a goog investment in Bluegreen and look forward to our vacation at Orlandos Sunshine Resort in August!

    2 Votes
  • Ge
    Gerald Holland May 08, 2008
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    a verified customer
    Verified customer

    Agree with most complaints. They described the experience to the T. Not many resorts. (Only 1 in western US) They only manage some properties in handbook so they claim availablity is more limited.

    Exchange options can be used only in small windows of opportunity. Commonly exchange properties are said to be available "over a year from now." Promises are made to "put you on the call back list if something open up" or "you should call back in early ____ when owners have released their units."

    Anybody ever sold a Bluegreen timeshare on the open market? Anybody know a good class action trial lawyer?

    0 Votes
  • Lo
    Lord Mankinholes May 11, 2008
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    a verified customer
    Verified customer

    Gerald,
    i take it you are not an Owner who has bought since June 2006, since if you were you would knoe about Select Conections which allows BG owners to book 18 shell resorts in the West of the US.
    The ones which are assosiate resorts do only have limted inventory and yes these are moredifficult to get in, but come on these are a few of the 4o odd resorts in the BGVC

    0 Votes
  • Da
    Darryl May 15, 2008
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    a verified customer
    Verified customer

    Ive been an owner for more than five years and would highly reccommend the club. Ive made last minute plans and have gone to Orlando, Aruba, Branson, Wis Dells, Charleston SC and a few other places. I cant even recognize the company thats being complained about. Some resorts cant be booked last minute but what would you expect. I have nothing but good things to say, I love it.

    1 Votes
  • Ge
    Gerald Holland May 31, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Is there a user's group that is willing to get in the face of Bluegreen?
    I should have known better than to buy. Iwas caught on a day that I was trying to be extraordinarily polite.

    When one can drive down the road a mile or so from any timeshare resort and see 2 - 6 billboards advertising timeshare resales and purchases one should know that something is rotten in Denmark.

    Then if one tries to sell a timeshare one is pushed to pay an upfront "promotional fee" (one time, of course) of 500 - 600 bucks. If any are sold on ebay apparently they are going for 1/20 to 1/4 of original purchase price. Some deal!!

    I figure that the percentage ownership that I own in my timeshare unit correlates to a total sale price for the unit of about $850, 000. In addition the annual maintenance for this one suite is about $21, ooo and total membership fees for this one suite come to about $12, 500. What a sweet deal for Bluegreen. And they ask us to pay $5 per year to help represent the timeshare racket.

    But why should I complain. I am a grown man and I was stupid enough to buy it.

    0 Votes
  • Lo
    Lord Mankinholes Jun 01, 2008
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    a verified customer
    Verified customer

    Gerald,
    since you have done your homework on what BG make from your uint I take it you have done the same for your Hotel room.
    We all know that ther are plenty of resale timeshare some are real bargins some are not.
    But please dont knock Bg if you dont know how to get the most out of your points.
    Join the Bluegreen group on Yahoo
    The investment you make in timeshare is for quality holidays and not how much you will make from it,
    we have had timeshare for almost 10 years and broke even on it so from now on its just the MF and club dues which give us a lot of quality holidays at a very low cost.
    I am writing this from a BG resort we are half way through a nice 2 week break

    0 Votes
  • Ge
    Gerald Holland Jun 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    If a hotel rents a room for $200 per day and has 100% occupancy it will gross $73, ooo per year or $730, 000 in 10 years. Out of this they have to pay all construction costs, interest, and operating expenses.

    In 10 years the timeshare company collects:
    Payments for expenses and memberships $335, ooo
    Initial income from sale of unit 850, 000
    Earnings on 850, 000 @ 6% 510, 000 Total 1, 695, 000

    Appears to me about a million dollar advantage to the timeshare company.

    What is the name of the Bluegreen group on Yahoo?

    0 Votes
  • Ma
    Mark Dixon Jun 20, 2008
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    a verified customer
    Verified customer

    My wife and I joined Blue Green 6 years ago. We were deeded to a property called Shore Crest in South Carolina. We paid for the membership in full which was $7, 500.00 and were sent the deed to the property. Last year we had a dificult time financially and were unable to pay our maintenance fees ($500.00) for the year. Blue Green cancelled our membership and sold our property. They told me that's the way it is. Read the fine print. We lost over $7, 000.00 on this. The ethical thing would have been to sell the property, take their $500.00 and at least send me the proceeds. Noooo!!! They took it all. Lock, stock, and barrel. Everything. These people should be avoided at all costs.

    0 Votes
  • Dz
    Dzidra Brown Jul 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I initially posted the complaint and am very happy for those that found this resort beneficial. Again I attempted to book a vacation time-impromptu as promised since they "cater to fols like us, " and again-NOTHING AVAILABLE. For any of you folks that are extremely happy with your package, I have a BlueGreen Resort membership for sale. By the way, I have been attempting to sell for FIVE (5) years- not even a nibble!!!

    0 Votes
  • Gw
    gwyn Oct 06, 2008
    This comment was posted by
    a verified customer
    Verified customer

    My husband and I attended a time share presentation this past weekend. If you "won" 2 day 3 nights, just
    take advantage of the opportunity and say no to the heavy sales pitch. These people were so obvious in the way we were worked from one person to another. The initial deal was close to $40, 000.00, the second deal was $7, 000 of course the second deal had less points and both had the yearly fees in addition to this, lastly they came down to $995.00 for a one year deal with a limited amount of points. What I don't get is this, if everything is legit, why are there no business cards handed out? Why do you have to buy today, they can't offer the same deal tomorrow, yet if you have friends who go to the seminar tomorrow they can offer them the exact same deal. Thanks but no thanks. For $159.00 we received 2 nights in their studio condo, $50.00 worth of visa cards and our choice of 2 show tickets. It was worth sitting thru the spill for the cheap vacation. Word of advice there are always deals, everywhere, there are deals on cars, clothes, homes and even timeshares. If you really want a timeshare buy one cheap from someone with buyers remorse, you can get it a whole lot cheaper and you and the seller will both be delighted with the deal

    0 Votes
  • Su
    Sue Nov 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    HAVE ANY OF YOU EVER TRIED TO SELL YOUR "VALUABLE" BLUEGREEN VACATION CLUB?? If so, you'll find out that you and about a million others can't find anyone willing to pay anywhere even close to what you invested. I finally thought I had a real buyer through an online timeshare re-sale company that was referred BY BLUEGREEN. IT IS CALLED CLOUD 9 VACATIONS... They sold my timeshare, and Bluegreen transferred it to another owner... and I never received payment. So talk about a double-whammy... It's theft, and it's lies. BEWARE OF BLUEGREEN, AND CLOUD 9 VACATIONS.

    0 Votes
  • Th
    thumper Nov 20, 2008

    They never stop the escalating maintanance fees.
    We have stayed in 3 bedroom condos in Orlando, for 4 years less than what we now have to pay for our annual maint. fee on our 1 bedroom Blue Green timeshare.

    0 Votes
  • Jo
    Joanne McNeil Feb 25, 2009

    we were bluegreen owers 12, 000 ptrs per year-we were told if we decided to sell bluegreen would buy it back-wrong- our first use was our special owers wk. in Branson, Mo we drove from Gulfshores. Al. arriving at the set time and someone was in our Apt.They had gone out and could not be moved out until late afternoon, we also could not use the club rec.pool because they cldn't find our mber no. even tho we had it with us.Second Carolina Grand, Myrtle Beach, just opened-hubby just out of hospital, drove from Al. no elevator 3 flts stairs-told no adj. rm.ours tineshare was for a 2bd.room assured at any blgr.owned resort not true.
    son slept on couch, smoke seeped under Adj. rm. next to us and blew in from veranda, pool not finished and pool at motel across from sent to not opened'we found another B.G. with 2 bdrms.onthe beach, less pts.told by blue green that Carolina Grande was only one there.LIe
    We have tried to sell this for 3 years thru Pinnacle which is another
    B.G. Company and after the fact they tell you if you sell it yourself or thru any other entity, IF, you sell it, the sale will have to be done by B>G> and cost the buyer another $3, ooo and no pt. exchange RCI Etc.We asked Pinnacle repeatedly to show us proof of attempting to sell
    they have never responded.after mega phone calls.We were told we did not in fact own anything we decided to quit claim this.vacation Pk. back to them they have now tried to ruin our credit I am 71 and my hubby is 64 our credit as of Oct. 2008 was 770/780 respectively, we receive threatening phone calls .I cannot believe that there is no one that will tackle this company that owns, Bass proshops
    Mossy Oaks is on the Nasdq, that is SCAMMING 1000'S OF AMERICANS, A group of Al. business owners went to Myrtle Beach, S.C. met with Chamber of Commerce there and know now that they do not want timeshare in our state, we talked to many parents of local College age students- so upset at the unethical techniques there sons and daughters are taught to sell, to lie.Joanne McNeil Elbeerta, Al.
    recently

    0 Votes
  • Am
    Amy Apr 11, 2009

    Help get me out of this financial burden that plagues me and my family. I have 7000 paoints available for $7, 000 and you can buy them now just email me at [email protected]

    0 Votes
  • Bi
    Bill Stevens Jun 22, 2009

    I just attended a bluegreen sales presentation at Big Cedar on June 18. We were given 2 nights at an area hotel in Branson for $99. The hotel was okay and probably worth $50 a night. We also received $75 in gift cards to be used at Bass Pro or at Big Cedar resorts. So I figure we came out ahead. The $75 paid for a nice sunset dinner at the Devils Pool restaraunt with drinks. However, they led us to believe we were staying at the Big Cedar resorts, when we signed up. I searched the internet prior to attending the presentation and saw most people trying to resale their timeshare were selling them for $1 a point. Many were also offering banked points with the sale. BlueGreen is now selling them for $2.40 a point up to $3 a point depending on how many your buying.

    The Pitch: They claim that the only way you can use the points at other bluegreen resorts is to buy through them and they are not transferable to use at other bluegreen resorts if you buy them at resale. They also pay for RCI membership and initiation fee which they claim is worth about $1300. To put it simple, they say the resale points can only be used at the particular destination, where they are deeded and doesnt' include other current or future bluegreen resorts. I don't know if you obtain an RCI membership if you can transfer points there or not. Also they offer bonus time, when you purchase with them that allows you to stay anytime you can schedule for $49 to $79 a night depending on accomodations, (studio, 2 bed etc). You can combine with points for extra time or use bonus time after points are used up for additional vacations.

    The sale rep was very nice, and not aggressive or pushy, which wouldn't have gone over well with me as I would have told him to pound sand. He made a very good presentation, which I could see the value in. The value comes in down the road after it is paid off and inflation kicks in. However, each new bluegreen resorts charges more points to stay there. I thought about it as a way to stay a week at Big Cedar for the rest of our life and for our children to use after it is passed down. Did I buy it? No. The problem is how many people have fractional ownership and how many will they continue to sell? This relates to availability. I asked for a contract to take with me to review line by line and they would not give me one. They said I could have one after I made a purchase. ?????. Red Flags! Anytime you make a purchase, you should be able to review the details of the purchase prior to buying. I was a Realtor for five years and this was a big warning sign for me. My wife was listening to the sales rep in the cubby next to us and commented on what an ### he was. I heard part of his sales presentation and I would have walked out on that guy. I have read all the posts associated with this timeshare and I am glad I didn't buy one. Like many other businesses, it seems they have good and bad employees. They need to be concerned about the quality of service and availability. The better option: Find a group of people or friends to share ownership in a property. Have an attorney draw up the paperwork to make it fair and to determine maintenance fees, deeds, etc. You can hire a compnay to clean up after your stay and find someone to do the lawn maintenance.

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  • Sa
    Sam Sanarak Sep 11, 2009

    we were lucky to get out of our BlueGreen contract. How? We challenged them to take us to court. We had been lied to, mislead, etc... over getting spots. NONE are ever available and we tried every location that we could think of. The rep.who sold us the points was conveniently transferred to another state when we tried to contact her so she could explain why nothing was ever available. I' sure it works for retired people who can book years in advance, for others run as fast as you can from their reps.

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  • Lo
    loosewire Feb 12, 2010

    When we try to book vacations my wife gets irritated and thinks they are lying to her. However when I get on the phone (same call) I always get time booked. The difference? I listen to the rep and get them to explain how to get what I want. We are getting ready to vacation in march in the Branson area. We have 8 days booked for 3 families in all three resorts offered in MO. Total points used is 22, 000 We started out with 6, 000 points a year and just recently purchased an additional 26, 000 points a year for a total of 32, 000 points a year. The first 3 years of ownership we have taken 2 weeks a year for ourselves, mixed in 1 week for a friend, and 3-4 day trips for relatives. That is almost 8 weeks of vacations in 3 years. We have done this with points, bonus time and extra vacations through RCI. I have a friend with 40, 000 points a year and they have not been able to get as much use as we have with just 6K points. It is all about how you use the system. If you are having trouble booking time, change your search to limit the number of days. In march we will be moving 3 times in 8 days as we strung 2 day and 4 day stays together to complete the week. Most of this was booked 45days out. I am totally convinced that I am not saving money on travel yet but I am staying so much better than I was when we went to hotels. With the amount of points I now have I am selling off nights to family and friends at .10 cents per point and making back my MF's. My MF's and dues are currently $1, 700.00 per year but with 32, 000 points at .10 it = $3, 200.00 my goal is to sell 40% of the points each year. I recently booked a co-worker 4 nights at Big Cedar for 1500 points. I get $150.00 and he gets a great 4 day getaway. Learn the system and you will not be disappointed. I purchased my first 6K points from BG and the rest from Pinnacle. Could not be more happy.

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  • Tr
    TravelMinster Mar 27, 2010

    There are two types of owners of timeshares (regardless of what group they own: Wyndham, Hilton, Marriott, Bluegreen, Shell, etc.): happy ones and unhappy ones. We are the happy ones. We own about 12 timeshares and have spent as much as 131 days a year vacationing in our timeshares. Of course, we bought them in the retail market; paid as much as $6500 for one that offers free golf and free ski lifts (Christmas Mountain in the Wisconsin Dells) to as little as $500. Everywhere we go we write off expenses since we are conducting business by visiting clients, entertaining clients, or exploring business opportunities. Whenever we can't find a timeshare available we book hotel/motel rooms. After living in timeshare resorts going to hotels is very, very uncomfortable. We just got back from a two bedroom resort in Carlsbad, next to Legoland. We went to LA and San Diego to conduct business, but it was a treasure to unwind in a spacious 1100 square foot unit, instead of a cramped 450 square feet hotel room. We only ate out once by ourselves, but entertained clients by taking them to restaurants. We hosted several presentations in our unit and saved quite a bit of money over the cost of using hotel meeting facilities and being forced to use their banquet facilities. It has always been nice for us to use our timeshares for business purposes. Even if you are unhappy because you paid retail for your unit, buy another unit at resale. The second unit will increase your opportunity to vacation more; this is to get to an economy of scales. Of course, the resale value of your units will only be a fraction of what retail prices are, but your units you purchase at resale will soften the blow of the first unit. We were fortunate because we never bought any of our units retail, but even if we had, our eventual purchase of others have really increased our enjoyment of travels.

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  • Sh
    shu Apr 15, 2010

    HAHAHA...WHAT A LOAD OF CRAP!!!

    This darrek and phil are BLUEGREEN EMPLOYEES!!!

    Why...WHY! if you are so in love with your bluegreen package would you be here at Complaintsboard.com????

    You wouldn't. These puss trolls are Bluegreen minions that come here to post rebuttals to LEGITIMATE complaints. Bluegreen does that crap on EVERY complaint web site. That YAHOO site they advertise is nothing more than a den for these snakes to steer consumers to buying more points. "Upgrade to gold...that's what you need to do..." WHAT A BUNCH OF ###!!!

    Bluegreen will tell you you'll get lots of wonderful vacations at lots of wonderful resorts then, after they've got you roped in tell you "We're sorry...you signed the contract and initialed on line so and so that you understand its all SUBJECT TO AVAILABILITY"

    Liars and Thieves. There is a special place in hell for these septic dwellers.

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  • Lo
    Lord Mankinholes Apr 18, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Shu

    at it again mouth in overdrive is it

    seems you must have had some new batteries in that cess pitt of a brain of yours lol

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  • Sh
    shu Apr 19, 2010

    Hey Buttholes...how's is going!
    I see your over here at RipOff.com spewing more of your Bluegreen lies.
    Copy and Paste this you septic dweller.
    I find it hilarious that your profile says you live in England. Hahaha...PROOF POSITIVE BUTTHOLES HERE IS A PAID BLUEGREEN EMPLOYEE!!!

    lots of words no real facts: FACT: Bluegreen has a Better Business Bureau Rating of "F" in West FL Where Headquarters is.

    no idea of how the system works: FACT: Here's how the system works A$$ Hole - BG makes promises they know they can't keep, unsuspecting people purchase what they have been told is the next great thing in Vacationing, people then discover they CANT go where they want when they want, they CANT sell it back to Bluegreen, Their Fees go up every year by 15-20%.

    Copy and Paste this you ###.

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  • Lo
    Lord Mankinholes Apr 19, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Copy and past again

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  • Sh
    shu Apr 21, 2010

    Yep...Whatever it take to warn consumers about you and your employer.

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  • Sh
    shu May 24, 2010

    Well...I discovered the deal with these Bluegreen cheerleaders.
    Ever wondered why someone would come to a consumer complaints site and cheer on the bad guys, the rip off artists, scamsters, crooks and thieves (Bluegreen). I just didn't get it...until I did some research. These guys are paid "REPUTATION DEFENDERS". Companies pay these dirt bags to scour the internet and DEFEND thier practices.
    Proof: Google the following words "reputation defense".

    [censor] working for [censor].

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  • Ju
    Judy1 Jul 12, 2010

    We have been Bluegreen owners for four years and have loved every minute of it. We have had several really great vacations at great resorts that we would not have had were we not Bluegreen owners. Yes you have to make decisions for weekly vacations in advance but don't most people do that anyway when you are planning a big trip? As for weekend outings we live in Michigan and have been to Mountain Run in Boyne several times without a year advance planning. This is one of the best decisions we ever made because prior to this most of the time I used my time off to take care of projects around the house. This was my husband's way of forcing me to take some time away from work at home and the office and it has sure worked. WE LOVE BLUEGREEN!

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  • Ni
    NickOklahoma Aug 18, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Just for the record there are good and bad sales people. I was a BG sales person for 2 yrs. I for one tried to be honest with the people I talked with. However you have to realize we are taught what to say ... I had no prior timeshare sales experience before I worked with BG. Its also a 2 way street, selling is how these people provide to their family, your no better than them if you go to a presentation to get free stuff with no intention of buying.

    However I will say timeshare is for some people and not for some people. There are some horrible tactics used and that is why I grew to dislike selling. I did alright being honest, it wasnt until managers told me I needed to start lying to get better numbers that I grew discontent with working there. Sales is a numbers game and if you arent making number you dont have a job. That being said, if you have any questions regarding BG timeshare feel free to ask, I am no longer employed there and will try my best to help...

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  • Tb
    TBMP Dec 06, 2010

    If you are reading this to make up your mind to buy into BG please know that you are buying into a really bad investment. Not only are you going to pay the initial investments of points, but realize that you will be paying maintenance fees that go up every year. My maintenance fess started at$450.00 and are up to $750.00 for 2010.
    Points that you accrue you will not be able to use for high red seasons ( it was allowed when I first bought). I have 10, 000 point which don't go very far.

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