The complaint has been investigated and
resolved to the customer's satisfactionResolved Blue Green Vacation Club — this is a scam where they made the rules and changed the rules after a completed purchase
resolved to the customer's satisfaction
We have yet to take advantage of the "wonderful" vacation experience that we purchased. As a "proud" owner of a worthless vacation, I still cannot believe we bought into this scam. Although Blue Green has a beautiful location (s), good luck getting into one. Upon purchase, we were told about the opportunities for impromptu vacations since due to work schedules, we could not plan a year in advance. The sales person wholeheartedly stated that a large number of customers do a "spur of the moment" vacation and they cater to "folks like us." It has never happened! As owners, we would have first choice with accommodations available that accommodate schedules like ours. Yeh, right!! Today, frustrated with monthly payments, fees and taxes, I once again tried to schedule a 3 day vacation two months in advance. Guess what!?! No room at the Inn. Perhaps retired couples that can plan a year in advance may find Blue Green works for them, but for us, after paying years of monthly payments, fees and taxes, we have yet to have that dream vacation. If you are NOT an owner at Blue Green, you can reserve a room now at a cost of almost $400.00 for that 3 day vacation, since they have many units available that are for the general public, but as an owner, there is nothing. Of course, we could book a room for 3 days as a non owner, but we have paid Blue Green thousands of dollars already, why pay them another $400.00? Blue Green needs investigated. This is a scam where they made the rules and changed the rules after a completed purchase.