Block Of Gear

Their products on the website look super cute! I decided to grab a quilt as a gift for my mom for Mother's Day, but boy was I in for a ride. Unfortunately, after my purchase, I didn't receive any information about the shipping of my quilt. I could not wait any longer and ended up waiting for almost two whole weeks! After that, I decided to email the team to inquire about my order. Luckily, they replied within a day and told me it was currently being processed and that it would be shipped really soon. Great news, right? But then, another week went by and still nothing. I had to send them another email to find out what was going on. The team responded with a claim that my product was in high demand (even though online it said only 4 were available so to purchase soon), which left me a bit suspicious. They said they'd send me another email shortly with my tracking number and the company to whom it was shipping through. Another weeks gone by and still nothing. What a bummer! I did not imagine a situation like this when deciding to buy a quilt from them.

In the end, I decided to look up reviews for this company and, to my surprise, saw that they've done this recently to more than just me. I felt cheated and felt the need to report this business I had a bad experience with. To me, it looks like Block of Gear has quite a number of flaws when it comes to customer service. My purchase, which I was so excited about in the beginning, eventually turned out to be a hassle. Luckily, after some time and headache, I was able to request a refund from PayPal. Consider your options and maybe look for more reliable providers before you purchase any products from Block of Gear.

I recently had a bad experience with Block Of Gear (blockofgear.com). I ordered a blanket for my son back in May of 2020, but it has not been delivered. When I tried to contact the company for help, I received no straight answers and ended up being misinformed about the delivery. To make matters worse, they took my money but never reimbursed me. I am owed $80, and no one has offered to help resolve this issue for me.

Dealing with this company has been frustrating and fruitless. They won't call me back, and I'm just left with a feeling of being taken advantage of. It's especially frustrating during a pandemic when finances are already tight for many people. Block Of Gear claims my son's blanket was delivered, but I only received my daughter's senior one. They tell me that two are in transit, but only one was entered into the system.

This whole experience has been a real scam on people who work hard for their money. It would have been nice to see a company that's not a rip-off, considering the economic difficulties we've all been facing. I'll definitely be warning everyone I know not to spend their money on this website. There are plenty of other options that deliver high-quality products and provide real customer support.

To make matters worse, I tried to communicate with Block Of Gear through Messenger, and they blocked me! Not being able to get in touch with customer support made me feel like people who work honest jobs are just getting ripped off by these companies. In summary, Block Of Gear is a bad choice for anyone looking to purchase high-quality products and get good customer support.

This throw ain't worth it for the cost paid, because there are a few reasons why. The workmanship ain't top-notch, cuz two corners needed fixing 'cause the stitching was undone or missed the fabric. The top ain't even sewn to the backing except around the corners. I gotta quilt the inside usin' the old tie method before givin' it as a gift. The fabric is basic and cheap considerin' the cost paid. I wouldn't valuate it any more than around $40.

The packagin' ain't that good neither - it comes in a flimsy clear plastic wrap, then squished into a thicker plastic bag before bein' sent by USPS. Both packagin' split open during the mailin' process, dirtyin' up the throw with black marks. I had to work hard to remove the stains by applyin' spot remover and washin' it again.

I'm still keepin' it 'cause my friend loves everythin' in the pictures of the throw. Once I've fixed it up some, it'll be a nice gift for her. But I ain't gonna buy nothin' from Block Of Gear again. Be careful, folks!

I bought a blanket for Christmas from Block Of Gear, but it was late. I sent them a couple of emails and they replied quickly, telling me that the bad weather could delay the delivery. I understood that these things can happen, so I waited patiently. Finally, I received the blanket that I wanted to give to my wife as a gift. However, when I opened the package, I noticed that the blanket had two different names on it. I contacted the seller asking how to return the blanket and get a new one with the correct names. Unfortunately, I still haven't received any reply even after two weeks of emailing back and forth.

Honestly, I cannot recommend buying from Block Of Gear. The customer service is terrible, and they refuse to refund my money or send me the right order. If you are looking for a unique blanket with the names Emily and Brent on it, then feel free to reach out to me, as I have an extra one lying around.

In conclusion, Block Of Gear may have some nice products, but it's not worth risking your money on if you're not sure about the customer service. It's a shame that I have had such a negative experience, as I was looking forward to buying more products from them in the future. But now, I will be avoiding them at all costs.

Ordered two blankets for the grandkids from Block Of Gear's webby, and I've gotta say I'm not too shabby about the quality. They're just as I hoped they'd be and all that jazz. Gonna be real with you though, the prices are a little steep. But hey, I knew what I was getting into. The real problem, though, is how much of a pain in the tushy it was to get these bad boys delivered. No communication about shipping times, no phone numbers to call 'em up and ask what's goin' on. I'm guessing this is all on purpose. Only way to get in touch is emailing them, and they did get back to me within the right timeframe with a link to track my package. I had already gone and stopped the payment on my card cause I read up on a bunch of other folks not getting their stuff, but once this finally came in I crab-walked back on that decision. As for the blankets themselves, they're real darn adorable and soft and plenty thick enough. Overall, it was aight. The product's aight, but the process needed a bit of work if you catch my drift.

I placed an order with Block Of Gear on Nov. 25th and was excited to receive my item. On Dec. 4th I was notified that my order had finished processing and on Dec. 5th I received another email letting me know that my item was shipped. Unfortunately, the tracking link provided did not work. I decided to send them an email, but I didn't receive an update until Dec. 15th.

I was finally able to track my order and discovered that my item was being shipped from China. According to the tracking info, it was tendered for delivery as of Dec. 21st. Unfortunately, it stayed that way through Christmas. It wasn't until 10 days later, Dec. 31st, that it updated and said it was received in my city. Finally, on Jan. 2nd, 2021, the tracking info stated that it was "out for delivery." It was delivered eventually.

I must admit that I was a bit disappointed with the quality of the item. For the amount I paid, I would have expected better. The comforter is very lightweight and the images on it are just okay. However, I suppose it will make an okay fall/spring comforter.

Despite the delayed shipping and disappointing quality, I appreciate the effort put in by Block Of Gear to get my order to me. I understand that things don't always go according to plan, especially during the holiday season when shipping can get delayed. Overall, I would say that Block Of Gear did an okay job, but there is definitely room for improvement in terms of shipping updates and quality control.

I purchased a baseball blanket on December 5th of last year from Block Of Gear. I paid extra for express 10-day shipping hoping to receive it in time for Christmas. Unfortunately, I did not receive the item until December 29th, and worse yet, it was the wrong blanket! I was really looking forward to giving this as a gift to my son.

The very next day, I contacted customer service via email to see what could be done to rectify the situation. Unfortunately, it took 12 days to hear back from them! When they finally got back to me, they said that I did not need to return the incorrect blanket and that they would be shipping the correct one out to me. I was relieved to hear that, but it has now been over a month since that email exchange and I have heard nothing from Block Of Gear. I sent them another email on January 15th asking for an update, but still no response.

At this point, I am not sure when or even if I will ever receive the correct item. I'm still happy to return the wrong one, but based on their previous communication, I don't want to cause any confusion. I understand that mistakes happen, but the lack of response from Block Of Gear has been a major disappointment. If only their customer service was as speedy as their express shipping!

I cannot believe what a terrible experience I had with Block Of Gear. Honestly, it was almost comical how many things went wrong with this order. I had ordered a cozy blanket as a Christmas gift for my sister-in-law back in early November, so I would have plenty of time to get it to her by December 25th.

After finally deciding on the perfect blanket design and placing my order, I received an email stating that it had been shipped in mid-November and that it would take 7-15 days to arrive at its destination. Sounded great, until I tried tracking my order with the tracking number provided and found it didn't work.

I initially thought maybe it was just a mistake, so I reached out to their customer service team, and after several days, I received another tracking number. But it was the same story; it showed that the label was created, but the package hadn't been received by USPS. I waited several more days, and when I tried tracking it again, nothing had changed, and I was getting a little frustrated.

I tried to get in touch with the company multiple times, and it was like pulling teeth to get any information from them. They kept giving me the run around, and I had had enough of it. That's when I decided to dig deeper and found out that while the company is based in Texas, they're actually shipping out of China. So many red flags were going off in my head at this point.

With horror stories about packages taking months to arrive when shipped from China, I decided to do some research and found a whole bunch of complaints about this company on BBB. It was a massive relief when I learned that I had paid via PayPal and had buyer's protection. I requested a refund, and to my surprise, I got a full one.

Now, here's the kicker, after two months, the package label is still created, but the blanket has yet to be shipped. And to add to my irritation, I received an email today from Block of Gear stating that I should have received my product by now and would I like to leave a review? Wow. Just wow.

If you're thinking about ordering from Block of Gear, please beware and do your research beforehand. I sure wish I would have.

I bought 2 personalized blankets from Block Of Gear website on the 15th day of November. That's over a month before Christmas! I should have received the blankets by the first week of December so I can prepare and wrap them beautifully for my loved ones. However, I only got the package on the 5th day of December, which is already cutting it close to the holiday rush. To my dismay, both blankets had the same name printed on them. How could they make such a silly mistake? I quickly contacted the customer service team of Block Of Gear and informed them about the printing error. Their solution was to reprint the blankets and send them out again. Okay, no biggie. A week later, on the 15th day of December, I checked the tracking number that was provided to me by Block Of Gear. It showed that my package is still in China! I got very anxious, so I followed up with them via email. I told them that this was their mistake and that I expected to get the blankets on time for Christmas. Their response was courteous but disappointing. They explained that their shipping method is taking a little longer than usual. Really? This was their mistake and there's no guarantee that I will get the package in time for the holiday. As of today, which is the 22nd day of December, I still haven't received the package. What's worse is that they didn't offer to expedite the shipping so I can get the blankets in time for Christmas. I mean, who wants to receive a holiday gift weeks after the event, right? It's not like I live on the other side of the planet. I ordered the blankets weeks ahead and yet, Block Of Gear couldn't deliver as expected. I am pretty sure they are not using the most efficient shipping carrier. Also, their website claims that they ship worldwide, so they should have a smarter shipping system in place. I don't have any issues buying from an international store since it's easy to do that these days, but I expect them to have better delivery options. I paid for the blankets and the shipping fee, so I deserve to get them on time and in the correct condition. Alice, the customer service rep who assisted me, was kind and empathetic. However, the outcome didn't match my expectations. Here I am, 3 days before Christmas, scrambling to find another gift for my loved ones. It's disappointing, to say the least. Block Of Gear, please make sure that you have a more direct and speedy shipping option. It sucks to wait weeks for a gift that was supposed to arrive before the holiday rush. Also, please double-check your personalized products to avoid printing errors. I hope this review helps other potential buyers make an informed decision.

I recently made a purchase on Block of Gear's website for the Vietnam quilt on December 4th. I was eager to get it before Christmas, so I decided to shell out an extra $20 for express shipping. To my disappointment, Christmas came and went, and still no sign of my order. When it finally arrived, I was dismayed to find out it was the wrong product. What's worse is that it was shipped from China, even though Block of Gear claims to be an American company. Talk about false advertising!

I sent multiple emails to their customer service team, only to receive automated responses telling me that my inquiry is being forwarded to a representative. There's not even a phone number to call to talk to someone real! It felt like I was running in circles, and the lack of transparency surely raised alarms for me.

After weeks of back-and-forth, someone finally asked me to send photographs of the misshipped quilt. And after doing so, I was left waiting for their response like a person left hanging during a first date. I tried to explain the urgency of my situation - I was sending this quilt to my cousin who was on hospice care, and I really wanted to make sure he got it before he passed. It was important to me, but it seemed like Block of Gear didn't think the same.

Days turned into weeks and unfortunately, my cousin passed before I could give him the quilt I selected for him. And let me tell you, the product I received didn't even come close to matching the quality and likeness of the item I ordered. The substitute was so thin, it felt like it was just two pieces of fabric sewn together. The lack of stuffing made it feel cheap and make-believe - definitely not worth the wait, frustration and extra shipping cost.

Honestly, I wouldn't recommend shopping with Block of Gear. This "American" company deals with Chinese manufacturers, shipping substitutes, lacking customer support, and unclear policies. I'm planning to report them to BBB and other consumer protection agencies sooner or later, just like what other reviewers should do. I hope you take this review seriously when considering doing business here.