Mission
Reviews and Complaints

I ordered from Mission on the 4th of August and they made a label for my order. But it's been ten whole days and my order hasn't even shipped yet! I know things are slow right now, but this is just taking way too long. I'm getting pretty frustrated with the whole situation.

I gotta say, I had a pretty rough time trying to buy stuff from Mission's website. The checkout process was all kinds of messed up, and I somehow ended up spending way more than I intended to. I mean, I had everything I wanted in my cart, and I was ready to check out and be done with it. But then, when I got to the checkout page, things started to go haywire.

First of all, the page was super confusing. There were all these different options and buttons and fields, and I didn't really know what I was supposed to do. I tried to enter my shipping information, but it kept telling me that there was an error and I needed to try again. I must have tried like five times before I finally got it to work.

But then, when I went to pay, things got even worse. Somehow, the website charged me twice for everything in my cart. I don't know how it happened, but I ended up spending twice as much as I had planned. I was so frustrated and angry, and I didn't know what to do.

I tried to contact customer service, but they were no help at all. They just told me that it was my fault for not paying attention to the checkout page, and that there was nothing they could do to help me. I was so disappointed and upset, and I vowed never to shop at Mission again.

So, if you're thinking about buying something from Mission's website, be careful. The checkout page is a mess, and it's easy to get screwed over if you're not paying close attention. I wouldn't recommend shopping here unless you're willing to take a big risk.

So, I had a really bad experience with Mission. I ordered something from them and I never got it. I checked the tracking and it said that it was still waiting on the item. I was really upset because it was supposed to be a birthday surprise for someone and it ended up being ruined. I wish they would have sent a replacement like Amazon would have done. They did admit that it was their fault, but it still caused me a lot of unnecessary stress and anxiety.

So, I decided to give Mission a try and ordered some stuff on the 27th. But, to my disappointment, nothing has been shipped yet. When I contacted their customer service, they told me that it takes around 2 weeks for the shipment to arrive. And, to make matters worse, they don't offer refunds. I'm really not happy with this company and I wouldn't recommend it to anyone.

To add to my frustration, when I called them to ask for a refund, they hung up on me! Can you believe that? The package was still at their facility and not even at the post office yet. But, they still refused to give me a refund. This is just unacceptable.

Overall, I'm really disappointed with my experience with Mission. I wouldn't recommend this company to anyone. They need to work on their customer service and shipping policies if they want to keep their customers happy.

I ordered a product from Mission on June 4th, 2020. My credit card was charged and the shipping status showed that it was shipped on June 5th. However, when I checked the post office tracking, it showed that the label was created but the package had not been received for shipping seven days later. I tried to contact customer service to inquire about the delay, but unfortunately, the representative hung up on me. This was quite frustrating as I was hoping to receive my product in a timely manner. I hope that Mission can improve their customer service and shipping process in the future to avoid similar situations.

I ordered from Mission.com and they said it would ship in 2-4 days. But, I waited 10 days and still no package. I called them up and they said it had already shipped. I was skeptical, but I waited a few more days. Today, on day 14, I called again and they said it had shipped. I'm starting to think they're lying to me. They said it's waiting to be shipped by their shipping partner, but I don't believe them. I asked for a refund, but they don't want to give me one. I'm really disappointed with this company and I don't recommend doing business with them.

So, I recently ordered some gaiters from Mission and let me tell you, it was a complete disaster. I was supposed to get four gaiters, but only received one. I was so disappointed and frustrated that I decided to reach out to their customer service team. However, the response I got was an automated one, which was not helpful at all. I tried emailing them several times, but to no avail. It was like talking to a brick wall.

Honestly, I have never experienced such terrible customer service in my life. It's like they don't care about their customers at all. I mean, if they can't even fulfill a simple order, how can they expect to keep their customers happy? It's just ridiculous.

In the end, I decided to look for another company that could provide me with the same product. And guess what? I found several other companies that were much better than Mission. They had great customer service, fast shipping, and high-quality products. So, if you're looking for gaiters or any other similar item, I would highly recommend that you look elsewhere. Trust me, you won't regret it.