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I understand that leavers are a big problem in the game. I hate them myself, but this new policy is awful. I often lag out, or my game will freeze, and I am unable to leave spawn room which sometimes results in me being kicked from a match. My PC will also crash midgame and I'm unable to join back in the 2-minute period. I would appreciate if you would remove these penalties from quick play because backfill is pretty fast and shouldn't punish leavers, since I have left mine often because I get invited to groups to play with my friends during matches or at least increase the inactive period. Having restrictions placed on quick play, arcade, and custom games after leaving matches is ridiculous. Competitive play I can understand, but I don't appreciate being penalized for leaving a quick play match and lowering my endorsement level on top of all of that. It makes the game less enjoyable.
Also, the new Sombra rework is disastrous and leaves little time for players to react to her. She was already a nuisance, and with the new virus ability, she can basically kill her target instantly.
while valid that it doesn't account for the innocent that get tagged by the system as part of the leave abusers [people who leave just to leave for a better group when they are loosing], some of them have abused leaving a group by disconnecting their network manually and claiming they lost internet or lagged. it is not much deferent in WOW for when you get kicked out by the group or if it is a toxic group [which interestingly they say to leave those groups when you find toxic players] your hit by the system as a leaver and your marked for x amount of time as a deserter. which is a stigma of you being a bad player. i have had to sit out many times from pvp cause of the system when the group leader disbands us by kicking each one of us out cause we were loosing the match.
as for the new skill, usually that is how they add skills. they make them OP then tweak them down based off some data they get on their end. though i dont play overwatch, it is how they do it in wow. hopefully they fix it for both of us to enjoy our games without being marked as a bad player due to the leave system.
i sugested to a friend before they should have like a survey if you "leave" a group and check the data of that group. if the player says they left for a toxic group and the data shows it then dont penalize them [though if it was toxic because of them it should affect them.]