Wednesday Feb. 5th. 2020
Hello,
This morning I went to the gym and had one of my friends with me as my membership allows me unlimited guests. So we were working out and just as we were about to cool down and so stretching we were approached by the Manager. I am working to get his name but it was the one on duty on Feb 5th at 10am in the morning. Anyway, he came up to my friend and I and stated to my friend that there is no personal training allowed. So we kindly said there is no personal training he was my friend and we arw are working out together same as i do when I go with many other friends. He kept insisting that my friend was a personal trainer and he definitely is NOT. It was not only rude but mostly humiliating for me as the manager did this and people behind us were watching. This was super EMBARRASSING for me and I felt horrible. I dont expect to go to a gym to work out and have a workout buddy for a manager to come and say he is my personal trainer when he isnt. For all you know he could have been my boyfriend or husband whatever. I would like if someone contacted me ASAP as I will be writing a very bad review about this gym and that manager. I dnt expect to be embarrassed in a gym or told that I have outside personal training with me when I DID NOT. My friend was using every machine that I was using and more. The manager even said he did not see my friend working out when he DEFINITELY WAS. As we were alternating the machines. It was a horrible experience and I would appreciate that manager apologize and understand how to approach people and when to pull someone aside if there is an issue.
My contact info is 718.775.2042 and again I would highly appreciate someone getting back to me ASAP
Thank you,
Sunita Menzies
I brought in a new customer being promised a 20 dollar gift. I told the manager and i wrote to blink and i never got my gift.