CB Appliances Bissell Homecare

Bissell Homecare review: Non - delivery of cleaning fluid and problem getting refund.

sallydavies of GB

Apr 28, 2026 12:58 pm UTC

Verified customer

Featured review

I ordered £44.96 worth of cleaning products on April 7th. I had no communication from the delivery firm and when I tracked it, they had returned the delivery to Bissell without even informing me of the non-delivery. When I contacted Bissell, I was promised a full refund. Eventually, after many emails to them, I had a refund for £9.75. When I contacted them, they could not explain this, but assured me it would be remedied. Over twenty emails later, and two phone calls from me, I have still not had the refund. I have now involved Paypal. Customer service is dreadful and they need to change their delivery company. Iwill not be ordering again.

Claimed loss: Order was £44.96. Refund given £9.75.

Desired outcome: I just want my money back!! Please refund.

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Bissell Homecare phone numbers

8800 100 5588

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Russia

+1 (800) 237-7691

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United States

+1 (800) 263-2535

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Canada

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United Kingdom

+61 130 024 7735

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Australia

+64 800 247 735

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+43 720 775 439

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Austria

+32 78 480 196

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Czech Republic

+45 78 773 661

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Denmark

+358 942 704 753

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Finland

+33 178 900 744

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France

+49 410 2214 3005

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Germany

+36 615 507 941

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Hungary

+39 287 368 959

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Italy

+31 203 051 340

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Netherlands & Europe

+47 33 470 100

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+48 221 284 879

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+351 300 506 286

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+34 937 371 095

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Spain

+46 812 410 657

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Sweden

+41 445 087 140

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Switzerland

+86 400 086 0369

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China

+886 229 959 258

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UAE

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+1 83228392596

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consumercentral@bissell.com

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2345 Walker Ave. NW, Grand Rapids, Michigan, 49544, United States

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