Bingham Restoration review: Stay far far away

Companies like this are the reason your insurance rates are so high. They were referred by my plumber after I had a small leak in a wall behind my water heater. All that Craig from Bingham was interested in was getting an insurance claim started and I should have known right then to look for someone else. I called my insurance carrier on speakerphone with Craig standing there and when they informed me the deductible was over $5k I was ready to say never mind but Craig took over the call and assured me it would be way more than that. He also said that they would cover old damage under my water heater that happened 4 years ago. He put some tape on the walls and started fans. I asked if he could take infrared images so we could see what was affected as no water was visible but he didn't have a camera, they did however try to bill me $250 for those images that were never taken.
Over the weekend I thought more about it and decided to cancel the claim as I couldn't see how this could possibly cost that much. I spoke to my adjuster and explained how I was coerced into filing the claim and it was removed no problem.
I kept calling Craig to get an estimate and he said that wouldn't come till later. Over the start of the new week guys would stop at my house and bring more fans and a couple dehumidifiers which I thought was overkill as the only water was under the floor nothing in the walls or framing. I got curious so I checked on the dehumidifiers and the one in the house read 20% but was set to come on at 30%. The one in the garage was set to 99% which means it would kick on if a monsoon appeared in my garage. I asked the next day to the guy that stopped by and he said the 99 was a timer, I then showed him he was wrong and he just shrugged his shoulders and left. After he left I noticed the cord where it plugs into the wall was frayed so i carefully unplugged it. Burning down my house would definitely fix the water damage but not in the way that I would want. On Tuesday they finally did something, demo work, about an hours worth. The hole in the wall now went to 2 walls and they pulled up the floor. The leak was behind treated wood so there was zero reason for further removal of the wall as none of the drywall was affected. He oddly put about a foot wide worth of floor protection on my garage floor but nothing over my tile or laminate floor on the inside of my house. He also moved one of the fans in the garage to inside my house which angered me a bit as I have a senior deaf dog who could have been seriously injured if he had gotten his tail into it as the guard/controls were only held on by one screw instead of four.
Wednesday the workers stopped by again and said it would be another day as the moisture levels were still too high which was insane to me so I went and got a moisture meter. I got a cheap one that didn't read below 5% but the only place it would even work was the bottom of the exposed footer which read 6% meaning that all of my framing was under 5%. The guys they sent were taking moisture levels of the air, they had no clue what they were doing.
Next day they came and got their equipment and I didn't hear anything else from them till they emailed me the estimate. $5300 for setting up unnecessary fans and dehumidifiers and 1 hour of demo work. This estimate also included over $2k for temporarily moving the water heater which I paid the plumber myself for at a cost of $350. Part of the outrageous billing was $700 for water removal, no water was removed, $240 for thermal imaging which they didn't do, $124 for removing underlayment which my floor has none, and $300 for a hepa air filter which was never in my home. I immediately let them know this was not right and Craig said someone named Lawrence would call me the next day to go over the bill.
Well, Lawrence never called. Craig texted me that he would on May 29th, 2025. Did not hear anything from them till that estimate, unedited or adjusted, was sent to me on September 30, 2025 in the form of an invoice four months later.
If left to insurance this would be done at total cost including repairs of over $8k. As it sits with repairs I am a little over $3k without paying Bingham and now realize why he said the costs would be well over $5k, it's their creative billing.
Summary: Workers who don't know how to use equipment, overbilling due to "just submitting to insurance", unsafe equipment, and total lack of communication, ghosted me for four months.
Stay far, far, away