SUBMIT A COMPLAINT Complaints & Reviews — They are always unavailable

It's absolutely impossible to get their attention if something is wrong with your order. In a nutshell. Had several... — Extremely poor customer service

I have ordered an expensive bike from BikesDirect website and was promised a 3 day delivery. When the delivery date came... — It is impossible to contact them.

I wanted to buy a bike. I went to the local stores, looked online and finally found the perfect bike on BikesDirect. I... — Unprofessional staff and better don't deal with them

I bought bike from the website, but I would advise this website. It broke after a week and these ###...

Direct Bikes — No order

50cc scooter still on order from 14th of may. Then got the colour wrong and said it could be another week. 2 and a half weeks later-nothing