Big O Tires reviews & complaints 1
View all 111 complaintsBig O Tires - bad service
Requesting a full refund by december 1st, 2019. I was at selma texas #043115 had my oil charge, battery remove and clean, and front brakes replaced. I asked to have negative battery cable removed as it as severe corrosion and have problems starting, as i have brand new part in the car. Rather then change it, claimed they could clean it instead. I was told by brake lights were out and that they need replace even though i told him i seen them come on, when they moved my car. The next day my car won't start, only to see the battery was still has same amount of corrosion.
Only to return and be good it wasn't done at all. Waited hour again, week later my engine started running loud, car started having issues starting again, and then my brakes started squeaking. Until a week ago my car will not start at all. I called the location, not only did they give us attitude over the phone, they made us fill like we were an inconvenience.
I did let them know i called corporate as i feel like i paid for a service i didn't receive. They say will there nothing they can do, i have to wait for district manager. Besides i have to get my car to the location when i had to push the car up hill with my kids. We haven't received a call from no one at all.
This is beyond ridiculous, i left my number. I like to get a call this week, in order to get my car fixed somewhere else.
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