Big Lots Stores — store manager and customer service

On October 7, 2019 @ 645 pm my husband was in the big lots in sylmar, ca. Had a altercation with one of the workers because he wanted to see an item before he purchased it, which the employee refused to give him his name. The store manager Clint was called and my husband was trying to ask for the employees name, he refused. The manager was so rude. My husband was trying to tell him what happened and the manager started yelling and using volgure language towards him and told him get out of his store. Called security all because my husband was asking for the employees name to place a complaint on him. Also another employee named Amanda was just as rude. How dare my husband get kicked out for asking for a employees name! This big lots has the worst respect for customers and has NO customer service skills. Not only was my husband humiliated in front of the other shoppers and employees you have also lost us as customers.