Menu
Write a review
File a complaint
CB Furniture Stores Big Lots 507 N Hwy 77 #300, Waxahachie, TX, 75165, US
Big Lots company logo
Big Lots
reviews & complaints
Big Lots company logo

Big Lots

507 N Hwy 77 #300, Waxahachie, TX, 75165, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 9:00 pm
Tue
9:00 am - 9:00 pm
Wed
9:00 am - 9:00 pm
Thu
9:00 am - 9:00 pm
Fri
9:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
10:00 am - 9:00 pm
ComplaintsBoard
J
4:41 pm EDT

Big Lots - No response from a fall that resulted in a head concussion .

January 18, 2020 I fell stumbled on a turned up corner of the floor mat that was on the wall to wall carpet. This threw me off balance and I put my hands out to catch my self of the what I thought was the window, it is a collapsing door. I fell half on the sidewalk and half on the inside carpet. I received a head contusion along with a black eye, and out of adjustment glasses.
My husband and I filled out a complaint with the store manager. He promised to call me. I called him about a week later. again he promised to call me and tell me what his boss had told him.
July 15, 2020 I sent a letter and all the paper work requested, of the incident to Big Lots 4900 E Dublin RD, Columbus Ohio. It was received by Chris Smith on August 20, 2020. October 21, 2020 I received a form letter telling me to send the requested paper work and talk to the store manager.

Read full complaint and 1 comment
Hide full review
1 comment
Add a comment
Y
Y
Yvonne Cepeda
Canyon Country, US
Send a message
Apr 14, 2022 1:14 pm EDT

WOW IN January 2020 I was walking out of the sore and tripped and fell on a rug they had on the floor in the Entrance of the store. substained A FRW Injury. I had a lawyer I thought that had my best interest at heart. well they did not. so I fired them. and I have been trying month, s to conta been conect some I have been leaving message, s and to no Avail. It Has been over a year and I still have not been contacted by in one integurd, s to matter. I am piss that big lots dont give a [censored] about their customer, s. TIME FOR CLASS ACTION SUIT... IM REDARY WHO ELSE IS REDAY?