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Big Fish Games

Big Fish Games review: Coins missing from my account

L
Author of the review
4:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
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I bought $49 of coins from Big Fish Casino, which came to 288,000,000 but my previous coins were then removed!, I had at least 180,000.000, in my account and it has disappeared. I have contacted Big Fish Customer Support, also sent the same issue to Big Fish support via messages (3 messages sent) on their webpage, again no reply.
[protected]@gmail.com

Claimed loss: $80 American Dollars

Desired outcome: return my coins that were removed or a refund of $80

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    333 Elliott Ave W Ste 200, Seattle, Washington, 98119, United States
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    Apr 07, 2026
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Big Fish Games is ranked 11 among 55 companies in the Computer and Video Games category
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