Betway Group review: Cash Send payout not happening since August

I received winnings on 7 August 2025, I paid it out to Cash sends to ABSA Bank, received the cash sends, did not get to ATM and apparently the cash sends expired,
and I have been trying to get information on how to obtain these cash sends again.
I have been in contact with Mark from Betway on telephone number [protected] but has had no positive feedback

07 August 2025 @ 18:31 – R5 131 winnings
07 August 2025 @ 21:26 – R2 950 winnings payout of R2 000
07 August 2025 @ 2143 – Balance R8 253,31 payout of R8 000
12 December 2025 @ 19:46 - Cash send requested or R4000 did not received
Requested feedback on the above and has not received ANYTHING positive his amounts in to approximately R15 000 already

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