Bestpass Customer Service Phone, Email, Contacts
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reviews & complaints

Bestpass Complaints Summary

0 Resolved
1 Unresolved
Our verdict: Engaging with Bestpass at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Bestpass complaints 1

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Bestpass I stopped using RVTollPass from BestPass in April 2022

I stopped using RVTollPass from BestPass in April 2022. They said they would give me back my 34.09 bucks, but it's been three months now and they keep changing the date. They keep making up excuses and delaying the refund. I should have gotten my money back already, but all they do is promise it's coming soon.

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Is Bestpass legit?

Our verdict: Complaints Board's thorough examination reveals Bestpass as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Bestpass stands out for its commitment to quality and security. Clients considering Bestpass should delve into its customer service record to gauge compatibility with their expectations.

Bestpass earns 91% level of Trustworthiness

Perfect Trust Endorsement: Bestpass achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Bestpass. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Bestpass has registered the domain name for for more than one year, which may indicate stability and longevity. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Bestpass website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats. you are considering visiting, which is associated with Bestpass, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Bestpass have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • Bestpass protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Overview of Bestpass customer experience

Bestpass, a toll management service, has been receiving numerous complaints from consumers. The company has been accused of poor customer service, inaccurate billing, and hidden fees. Customers have reported difficulty in reaching the company's representatives and resolving issues. Some have also claimed that the company has charged them for tolls they did not incur, resulting in unexpected charges. Additionally, the company's fees have been described as high and not transparent. These issues have caused frustration and dissatisfaction among Bestpass customers.
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Bestpass contacts

Phone numbers

+1 (888) 410-9696 +1 518 458 1579 ext:482 More phone numbers


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