SUBMIT A COMPLAINT

[Resolved] Bestcanvasvery dark print

5
U Mar 10, 2017

I bought a canvas print from www.bestcanvas.com and it was a present for my grandparents for their wedding anniversary. I paid over $200 for canvas + shipping and when I received my order I was very disappointed.
Print was very dark and did not look good so I contacted Bestcanvas support service and asked for a refund. They claimed that they don't do refunds and offered a replacement, but I had no time for that. In the end they left me no other choice and I had to agree for a replacement but it never arrived.
I had a very bad experience and I have all the rights to warn others! Please, don't use this service, they are unprofessional and unreliable!

  • Resolution Statement

    Bestcanvas.com customer care service did everything in their power to resolve this complaint. All attempts to contact the client have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.

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