Menu
Best Of Signs Customer Service Phone, Email, Contacts

Best Of Signs
reviews and complaints

Best Of Signs's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.bestofsigns.com
www.bestofsigns.com

Learn how the rating is calculated

1.6 29 Reviews 12 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Best Of Signs reviews 29

ComplaintsBoard
P
3:15 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Best Of Signs not trustable excuses

I have bought the item# BBTAT06W, 6' Rectangle table toppers - white.

I never get any description for custom made on this product, but they refused my return request base because they told me it has custom PRINT and CUT for my order.

I won't trust this item custom made for me.

By the way, customer service bad. Not response on email for more than 2 weeks, just back and fore for online CS with no result.

Recommendation: Don't buy from them if it is no need on custom made

Read full review of Best Of Signs
View 0 more photos
Hide full review
ComplaintsBoard
K
5:10 am EDT
Verified customer This review was posted by a verified customer. Learn more

Best Of Signs Disappointing Experience with Best Of Signs: Failed Delivery and Poor Customer Service

cutter.

I recently had a frustrating experience with Best Of Signs (bestofsigns.com). I needed a custom banner runner by March 9th, 2023, and placed my order on February 28th, 2023. The artwork was approved, and the order was supposed to be shipped on March 4th, 2023. However, I never received any tracking information, even though I paid for expedited shipping to ensure timely delivery.

I tried to contact customer service via email, but I never received a response. So, I decided to call them, and the representative told me that my order wouldn't arrive on time. However, they still didn't provide me with a tracking number. I asked about canceling my order since it wouldn't serve any purpose to receive it after the deadline, but I was put on hold for an indefinite amount of time.

The hold message kept repeating that most orders are approved within 24 hours, which was not my experience at all. I waited for two more minutes and then decided to resolve the matter with my bank. It was frustrating and unprofessional, and I was relieved to find a DIY solution to create a custom logo table runner using a Cricut and vinyl cutter.

Overall, I would not recommend Best Of Signs based on my experience. The lack of communication and failure to meet the promised delivery date was unacceptable. I hope they can improve their customer service and shipping processes in the future.

Read full review of Best Of Signs and 1 comment
Hide full review
1 comment
Add a comment
R
R
Reviewfromnonprofit
louisville, US

Same thing happened to me too! Three weeks is revised estimated delivery date-with upgraded shipping. They said it was already printed when I called about the email in delayed shipping. He said it will be two more weeks before I get it. I am waiting for a tracking number as well.

Funny how they ask for a review on their product before recieving it. Buyer Beware!

ComplaintsBoard
D
4:56 am EDT
Verified customer This review was posted by a verified customer. Learn more

Best Of Signs Terrible Customer Service Experience with Best Of Signs - Would Not Recommend

I gotta say, I'm pretty bummed out about Best Of Signs. Their customer service is just terrible. When I got the proof to approve, it was written in some pretty rough English that made it seem like my order was gonna be smaller than I wanted. So I reached out to their customer service, but it took like a whole day for someone to finally get back to me. And get this, their chat says they'll respond in one minute! What a joke.

Anyway, the person I talked to clearly had no idea what I was talking about and just told me everything was fine. So I just went ahead and approved it, even though I needed it by a certain date. But now that it's been shipped, I can already tell it's not gonna get here on time. And if it arrives after my deadline, it's basically useless.

So now I'm trying to contact customer service again through their chat, which still says the wait time is one minute. But let's be real, that's a total lie. My message has been sitting there for 30 minutes and counting, so I know I'm not gonna get the help I need. Honestly, I wouldn't recommend this company to anyone.

Read full review of Best Of Signs
Hide full review
ComplaintsBoard
G
4:38 am EDT
Verified customer This review was posted by a verified customer. Learn more

Best Of Signs Disappointing Experience with Best Of Signs: Poor Customer Service and Incorrect Order

I gotta say, I had some high hopes for Best Of Signs. I was really looking forward to getting my hands on a new table cloth cover with our logo on it. Unfortunately, things didn't go as planned. When the package arrived, I was pretty disappointed to find out that it wasn't the color I had requested. To make matters worse, there were two holes in the fabric. I mean, come on, how hard is it to get a simple order right?

So, I decided to reach out to the company on March 17th to see if they could help me out. They asked me to send over some photos of the packaging and the table cloth on a table. I explained that I couldn't provide a photo of the table cloth on a table because we were renting the table for the show. But, I did send over some images of the packaging and a photo showing the color and holes. You can clearly see that the color is purple and there are two holes in the fabric. Despite the evidence, they asked for more photos and still haven't replaced the table cloth. It's now March 27th, and I'm still waiting.

Honestly, I'm pretty frustrated with their poor customer service. I mean, regardless of the color, the fact that there are two holes in the fabric should warrant a replacement. But, it seems like they just don't care. So, I decided to go with another company to make sure that we have our table cloth in time for our show. It's a shame, really. I was willing to give them a chance, but I guess that $121 was worth losing a new customer and potentially more business in the future.

Overall, I wouldn't recommend Best Of Signs. If you're looking for a reliable company that actually cares about their customers, you're better off looking elsewhere.

Read full review of Best Of Signs
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

Best Of Signs Mixed Experience with Best Of Signs: Quality Products, Poor Customer Service and Shipping Delays

I have had the pleasure of using Best Of Signs before and it was a great experience. Recently, I decided to order a banner for an event that was happening the next day. I chose to pay extra for expedited shipping, hoping that it would arrive on time. Unfortunately, it arrived three days later than the "Delivery Date" given on the website. I was extremely disappointed and frustrated, especially since I had made several phone calls and sent emails to the company with no response.

After commenting on their Facebook ad, I finally received a response from the company. They informed me that I was part of the 11% of customers who did not receive their order on time. While they offered to refund the shipping cost, it was too late for me to use the banner for its intended purpose. I had to pay more to get a banner made locally, which was a huge inconvenience.

Despite the poor customer service experience, I must say that the quality of the banner was good. However, I would caution anyone who is considering ordering something expedited from this company. It seems that there is a high chance of not receiving your order on time, and if that happens, you may not be able to get a refund or even get in touch with the company.

Overall, I would recommend Best Of Signs for their quality products, but be aware of the potential issues with expedited shipping and customer service. It's a shame that my experience was not as positive as my previous one, but I hope that the company can improve in these areas in the future.

Read full review of Best Of Signs
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Best Of Signs Disappointing Experience with BestOfSigns: Poor Packaging and Refund Policy

I gotta say, I was pretty disappointed with my experience with BestOfSigns. I mean, I order stuff online all the time and I hardly ever leave negative reviews, but these guys really rubbed me the wrong way.

So, I ordered like 40 of these reverse cut decals - they were pretty big, mind you - and they took like a month to arrive. And when they finally did, they were all crinkled up and folded because they were packed so tightly into this little tube. I mean, come on, guys, you gotta package your stuff better than that!

Anyway, I tried to return the decals and get a refund or store credit or something, but they wouldn't have it. They just flat-out refused. I mean, that's just bad business, you know?

Honestly, I did a little research after the fact and it turns out that BestOfSigns has a pretty bad reputation online. Like, really bad. I'm talking thousands of fake positive reviews bad. That's just shady, man.

So, I'm writing this review in the hopes that someone out there won't have to go through the same hassle and disappointment that I did. Stay away from BestOfSigns, folks.

Read full review of Best Of Signs
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Best Of Signs Terrible Customer Service and Late Delivery from Best of Signs - Do Not Recommend

I recently made a purchase from Best of Signs for a custom tee shirt and color banner for a trade show. I needed the items to arrive by February 8th, so I paid extra for expedited shipping and even spoke with a customer service representative to ensure that my order would arrive on time. However, when the 9th rolled around and I still hadn't received my order, I called customer service and was told that it wouldn't arrive until the 13th - after the trade show had already passed.

I was extremely frustrated and explained the importance of receiving the items before the show, but the customer service representative I spoke with was outsourced and had difficulty understanding me. After being put on hold for what felt like an eternity, I was told that they could only refund the shipping portion of my order and that I would have to wait to receive the products and then ship them back at my own expense to receive a refund on the items themselves.

I requested to speak with a supervisor and was told that one would contact me within 30 minutes. However, after waiting for an hour and a half, I called back and was put on hold again. When I finally spoke with a supervisor, he told me that there was nothing he could do and that the tee shirt was made overseas, so it couldn't be remade and shipped overnight. I suggested that they could at least ship the banner overnight, but was told again that there was nothing they could do.

I was extremely disappointed with the level of customer service I received from Best of Signs. It's clear that they don't care about their clients and are only interested in making a profit. I later found out that they are a foreign-based business, which I wish I had known before making my purchase. I strongly advise against doing business with this company.

Update 3/10: One of the supposed members of the management team reached out to me through Sitejabber and suggested that I put in a ticket for the management team. However, as of now, they still haven't refunded any of my money. I will be disputing the charge with my credit card company. Their apologies are worthless and only serve to confirm that they are terrible at their job. As I mentioned before, I should have done my research before making a purchase. Whenever possible, I will always choose to buy American. I have included a photo of the product I received, which was a huge disappointment.

Read full review of Best Of Signs
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

Best Of Signs Mixed Experience with Best of Signs: Great Banners, Frustrating Checkout Process

Overall, our experience with Best of Signs at bestofsigns.com was a mixed bag. On one hand, we were thrilled with the quality of the Happy Halloween and Happy Thanksgiving banners that we ended up ordering. They were exactly what we were looking for, and we appreciated the ability to edit them to our liking.

However, we encountered some significant difficulties when it came to the checkout process. It was incredibly frustrating trying to navigate through the various steps, and we ended up having to call the company for help. Even then, it took quite a bit of guidance to get everything sorted out.

One big source of confusion was the way in which the checkout questions were presented. The options were not always clear, and we found ourselves trying to guess which choices were the right ones. For example, we initially selected the middle option on the first page, but then found ourselves unable to access the shopping cart. It turned out that we needed to choose the first option instead, but this wasn't apparent at the time.

There were other issues with the checkout process as well, and we found ourselves wishing that the website was more user-friendly. Despite these challenges, we ultimately were able to place our order for the banners we wanted. We just hope that Best of Signs takes some steps to streamline the checkout process going forward.

Read full review of Best Of Signs
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

Best Of Signs Efficient and Quality Work - Best Of Signs Review

Best Of Signs definitely knows how to impress customers with their top-notch products and exceptional service. I recently had the pleasure of ordering a 4x4 two-sided sign with grommets from their website, and I must say, I was thoroughly impressed with their efficiency and quality of work. As soon as I placed my order, I uploaded my own artwork and waited patiently. To my surprise, my sign arrived in just five days on the 11th of August, which is super fast for a custom-made item.

When I received the sign, I was blown away by the quality of the product. It was exactly what I had wanted: a high-quality, professionally printed sign. The colors were vibrant, the text was clear and the sign's material was durable, both weather-resistant and withstood the test of time. Honestly, I think the team at Best Of Signs did an awesome job.

Not to mention, I paid a mere total of $37, which included the shipping costs as well. Given the quality of products and their excellent customer care, it's an absolute steal. I would definitely recommend Best Of Signs to anyone looking for custom-made products. They have a 100% online business model which is great - super convenient for busy folks like us. Their chat support and designers are prompt and always willing to help.

As a Managing Director for a Pharmaceutical fulfillment company, I can attest to the value of custom-made signs. We have Office Olympics every year and this year's sign was awesome, thanks to Best Of Signs. I have only positive things to say about this company and would happily place more orders in the future. Best Of Signs gets a big thumbs up from me!

Read full review of Best Of Signs
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Best Of Signs Mixed Review: Best Of Signs Adjustable X-Frame Banner Stand

When I first received my order from Best Of Signs, I was disappointed to find that there were no instructions included in the box. But after calling their customer service, they were able to promptly email me the instructions which proved to be very helpful. The next issue I faced was the sharp ends of the aluminum which made assembly a bit of a challenge.

I also didn't anticipate the clear plastic being similar to a shower liner, which was not ideal. One of the poles arrived slightly bent, which made putting it together even more difficult than it already was. However, despite these setbacks, the product ultimately served its purpose.

One major drawback I found was that the stands didn't securely attach to the aluminum panels, and would fall off every time I moved or lifted them. Additionally, the sticky tape in the footers didn't stay put and came off when I pulled the tab.

Overall, I was not extremely impressed with the product but it did fulfill the basic function I needed it to. On a positive note, the customer service team was responsive and helpful in sending over the instructions once I had reached out to them.

Read full review of Best Of Signs
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Best Of Signs Improve the Checkout Process for Best of Signs: A Review

When it comes to purchasing products online, having a seamless and straight-forward checkout process is a must. Unfortunately, when I recently made a purchase on Best Of Signs, I encountered a small hurdle that made the process a bit tricky.

During the checkout process, there was no clear option to separate the billing and shipping addresses. This left me feeling unsure about where my order would be delivered, and I was hesitant to proceed with the purchase.

After reaching out to customer support, I was told that I could place my order and then contact them to change the shipping address later on. While I appreciate the quick response from the support team, this solution didn't sit well with me. I believe that shipping and billing should be two separate entries upfront on checkout. This way, customers can enter all relevant information without any guesses or second-guesses.

Thankfully, I decided to explore the checkout steps a bit more before finalizing my payment. I discovered that there was, in fact, a way to separate the addresses later in the steps. This was a relief, and I was able to proceed with the purchase comfortably.

All in all, I really enjoyed the products offered by Best Of Signs, and I was impressed by the quality of the product I received. However, I do think that the checkout process could benefit from a small improvement to make it more streamlined and customer-friendly.

Read full review of Best Of Signs
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

Best Of Signs Unreliable Customer Support at Best Of Signs - A Frustrating Experience

Overall, my experience with Best Of Signs was quite frustrating due to their poor communication and lack of helpfulness. Despite multiple attempts to upload my art files in the approved photoshop format, I received no assistance from their chatbox, phone support, or email support. It seemed as though nobody was willing or able to assist me with this issue, and as a result, I was growing increasingly frustrated and concerned about the status of my order.

Fortunately, Betsy proved to be the one saving grace in this entire ordeal. Her help and guidance provided me with the peace of mind I needed to continue with my order, and without her intervention, I likely would have ended up canceling my order altogether.

While the quality of the final product was satisfactory, I cannot help but feel let down by the customer service and support provided by Best Of Signs. It is my hope that they will address these issues and actively work to improve their customer support channels in the future. Until then, I cannot recommend this company to others in good faith.

Read full review of Best Of Signs
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Best Of Signs Best Of Signs Review: Solid Quality with Some Hiccups

When it comes to online shopping, there are few things more frustrating than dealing with technical difficulties or poor customer service. However, despite a few hiccups, my overall experience with Best Of Signs was relatively hassle-free.

One issue that did arise involved a low-resolution PDF that I submitted for printing. Although I understood that the PDF was not necessarily tied to resolution, the tech team seemed to have trouble grasping this concept. This led to some confusion and frustration on my end. Nonetheless, the final product still turned out relatively crisp and high-quality, particularly thanks to the vector graphics that were included.

My other major issue with Best Of Signs was related to shipping. I accidentally input the wrong address during checkout and was unsure how to swap it for the correct location. I reached out to customer service, but found that there were some language barriers that made communication a bit challenging. That being said, the team was eventually able to correct the address and get the item delivered as planned.

Despite these minor drawbacks, I was ultimately pretty happy with the product I received from Best Of Signs. The quality was solid, and although I was initially disappointed by some of the mistakes and mix-ups, everything worked out in the end. If you're willing to be patient and persistent, Best Of Signs may be worth considering for your next printing project.

Read full review of Best Of Signs
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Best Of Signs Efficient customer service saves the day at Best of Signs - Review

The Best of Signs website is a fantastic option for all your signage needs. I recently placed an order and received an email pertaining to free shipping, but was later charged shipping fees for my Super Savor shipping option. I reached out to customer service to see what the issue was and was pleasantly surprised at how efficiently they worked to resolve the issue. Although I was a little disappointed with the miscommunication mentioned in the email, I'm happy that this was easily rectified and I still believe in the company's ethos. It's hard to fault a company that takes genuine steps to make things right, and I really appreciated the excellent customer service I received. My only concern being the amount of time that my query ate up as a result of the email, fortunately, everything worked out well in the end. I will definitely be recommending Best of Signs to anyone who needs quality signage done, and I'm sure I'll be returning as a customer soon!

Read full review of Best Of Signs
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Best Of Signs Unsatisfactory Experience with Best of Signs - Do Not Recommend

I recently had an unpleasant experience with Best Of Signs and unfortunately will not be returning to their services. I initially purchased a flag and was pleased with the overall quality upon receiving it. However, I made an error with the colors and they did not come out as expected. I was informed that there was a color chart available for future reference and took advantage of it when ordering a second flag. To my disappointment, the printing on the second flag was extremely faded and the colors were completely incorrect.

I reached out to their customer service team regarding my concern with the second flag and hoped that they would rectify the situation by creating a third flag and ensuring proper color representation. Despite my communication over multiple attempts, I never received any kind of a response from them. This lack of acknowledgement and customer service proved to me that they do not prioritize the satisfaction of their clients.

In conclusion, I do not recommend Best Of Signs for any of your sign-making needs. There are plenty of other alternatives available that value their customers and provide adequate service.

Read full review of Best Of Signs
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

Best Of Signs Mixed Experience with Best of Signs: Quality Varies from Expertly Stitched to Stiff and Brittle Banners with Permanently Wrinkled Material

I have had the pleasure of working with Best of Signs three times now and while my first order was amazing, the following two experiences have been a bit of a mixed bag. My original banner boasted expertly stitched hems with vinyl that was incredibly flexible. I was able to hang it up with ease and it draped beautifully. However, my subsequent orders have featured fused hems and banner material that was quite stiff and brittle. Unfortunately, this causes the banners to not drape as effectively as I would like, leaving wrinkles and folds in the material.

One thing that was particularly frustrating about my experience was that if you didn't smooth out the banners completely before rolling them up, any resulting wrinkles would be permanent, and even attempting to fix them would cause the color to flake or rub off entirely. This was certainly not the kind of durability that I had hoped for.

Furthermore, when I contacted customer service about a blemished banner, I was initially promised a replacement. However, I was then informed via email that I would only be issued a credit - this isn't what I needed at all! What I was looking for was a new banner that would meet my needs and help me really promote my business. While I'm certainly not ready to completely write Best of Signs off, I do think there's room for improvement, and I hope they'll take customer feedback like mine into consideration as they work to evolve their products and services.

Read full review of Best Of Signs
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Best Of Signs Terrible Experience with Best Of Signs: Poor Customer Service and Low-Quality Products from India-Based Company

Best Of Signs claims to be a US company, but it is in fact based in India. The customer service representatives that I spoke to had difficulty understanding English and did not provide any satisfactory solutions. I had to speak to eight different representatives just to get one answer, and one of them even went so far as to call me stupid! Despite submitting a file at a size of 12 inches and 600 DPI resolution, they insisted that it was only an inch big. I eventually had to instruct them to provide me with an email address to send the file to as their website appeared to be compressing the files. They also advised me to contact someone named Aldean, which was spelled three times before they could even get it right. Once I finally received an email, it was not even related to sending the file but rather a confirmation of their messed up version of my design. As a result, my order was delayed and when it did finally arrive, the quality was extremely poor. The so-called flags that I had ordered were so thin that you could see through them, and the colors did not match my design despite my submission of CMYK format. Overall, my experience with Best Of Signs was terrible and I will never do business with them again.

Interestingly, when I left a review of my experience on their website, it was not published. Moreover, they sent me a private email accusing me of lying! They even demanded that I provide them with every phone number and email address used to contact them and insisted that their site would not compress my file. It is clear that this company is not interested in providing good customer service or producing quality products, but is instead more focused on being right and suppressing the truth.

Read full review of Best Of Signs
Hide full review

Best Of Signs complaints 12

ComplaintsBoard
C
7:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Best Of Signs Mixed Experience with Best Of Signs: Website Glitches and Transaction Issues

I had a bit of a struggle with Best Of Signs when I was trying to place my order. At first, the total amount wasn't coming up correctly, and I had to redo the order twice to get it right. Even after that, the website was still showing a price of $20-something per item, even though I knew that three items should only cost $16-something. It was a bit confusing, but I eventually got the overall price I was looking for.

However, when I tried to make the purchase, I ran into another issue. The website wouldn't let me complete the transaction, which was frustrating. I reached out to customer service, and they suggested that I save my cart. But I couldn't find an obvious way to do that. Eventually, I decided to start over in Chrome, and after trying to place the order for the fourth or fifth time, it finally went through.

Overall, it wasn't the smoothest transaction, but I'm hoping that the product will be worth it. Despite the issues I had with the website, I'm still looking forward to receiving my order and seeing how it turns out.

Read full review of Best Of Signs
Hide full review
ComplaintsBoard
A
9:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Best Of Signs Mixed Experience with Best Of Signs: Great Product, But Ordering Process Needs Improvement

I gotta say, my experience with Best Of Signs was a bit of a mixed bag. On one hand, the product itself was pretty darn good. The design was nice and the materials seemed to be of high quality. But on the other hand, the ordering process was a bit of a headache.

First off, there were all these pop ups that kept showing up and making me resize my screen just to complete the order on my normal laptop. And then the descriptions of the products were pretty vague, so I had to ask twice online just to figure out what was required to make it a full kit. Not exactly the most user-friendly experience, if you ask me.

And then there was the check out process. It kept showing different pricing, which was confusing. It seemed like choosing the "no cost" shipping option negated the new customer discount, which didn't make a whole lot of sense to me. But I soldiered on and eventually got my order in.

The one thing that really surprised me was that the product actually shipped directly from India. I had assumed that I was ordering a made in US product just because it had a US address, but apparently not. That being said, it did arrive pretty quickly, so I can't complain too much.

All in all, I'd say that Best Of Signs is a decent option if you're looking for a good product. But the website could definitely use some work to make the ordering process a bit smoother.

Read full review of Best Of Signs
Hide full review
ComplaintsBoard
L
3:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Best Of Signs Best of Signs Ordering Process Needs Improvement: A Frustrating Experience with Hiccups

When it comes to Best Of Signs, I must say that I had a bit of a difficult time with the ordering process. As someone who heavily relies on user-friendly navigation and interfaces, I found the process to be quite the opposite. Specifically, I saved a design on their website but was unable to place an order from that saved file, which was quite perplexing.

Thankfully, I was able to reach out to their customer service team for assistance. In chatting with a friendly sales representative, I was informed that I needed to leave a comment in the designated comments box in order for them to retrieve and use my saved online design. While I was grateful for the help, I could not help but think that this process could and should have been much more streamlined.

I must say, I was a bit disheartened by the experience due to the frustration it caused. However, I did appreciate their willingness to help me through the process, as well as their products. One note for Best Of Signs - I would highly recommend updating your website to make the ordering experience more straightforward for your valued customers. A clear, concise process would undoubtedly improve the overall customer experience and satisfaction.

Read full review of Best Of Signs
Hide full review

Is Best Of Signs legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Best Of Signs to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Best Of Signs is known for their high standards and safety. If you're thinking about dealing with Best Of Signs, it's wise to check how they handle complaints.

Best Of Signs earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Best Of Signs has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Bestofsigns.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bestofsigns.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Best Of Signs have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Best Of Signs and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Bestofsigns.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Best Of Signs has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 12 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Best Of Signs protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
W
Verified customer This complaint was posted by a verified customer. Learn more

Best Of Signs Review: Frustrating Customer Service Experience with Best of Signs

I recently had an experience with Best of Signs (bestofsigns.com) that left me feeling very frustrated. I attempted to contact their customer service department three separate times, and each time I was placed on hold. Although I was initially told that I was third in line, I ended up waiting longer than expected and repeatedly heard the same message— that I would be contacted later. Needless to say, this was not the kind of customer service experience that I had hoped for.

After my experience on the phone, I attempted to reach out through the chat feature on the Best of Signs website. Unfortunately, this was not much more helpful, and I found myself struggling to resolve my issue. This was particularly frustrating because I had ordered from Best of Signs in the past and had no issues.

Overall, the time and effort that I have had to invest in this order far exceeded what I had anticipated. While I still think that Best of Signs has some great products and services, I do wish that their customer service was more reliable and helpful.

Read full review of Best Of Signs
Hide full review
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

Best Of Signs Best of Signs: Great Customer Service Despite Website Hiccups

I recently had the chance to order from Best Of Signs and, while I appreciated the sale pricing, I did encounter some challenges with navigating their website. I have to admit that I am not a member of the print community, so I found it quite difficult to "self design" what I thought would be a simple project. However, I was very pleased to find that their customer service team was very helpful and patient with me. In fact, I ended up calling their number twice and spoke with the same agent who answered my questions efficiently and effectively.

Despite my difficulties with their website, I have my fingers crossed that my project will turn out the way I want it to. I am hopeful that Best Of Signs can deliver a high-quality product. All in all, while there were certainly some hiccups along the way, I appreciated how responsive and helpful their customer service team was. If you are looking for a great deal on signage and don't mind a bit of a learning curve when it comes to navigating their site, then Best Of Signs could be worth checking out.

Read full review of Best Of Signs
Hide full review
ComplaintsBoard
O
Verified customer This complaint was posted by a verified customer. Learn more

Best Of Signs Best Of Signs Review: Quality Products & Affordable Prices, but Ordering Process and Color Selection Could Improve

When it comes to purchasing signs and banners, Best Of Signs is a solid option. They offer quality products and designs for a reasonable price. However, one potential downside is the ordering process. While the prices may seem great at first, customers may become frustrated when they have to add on stands and mounts separately. It would be much more convenient if everything was packaged together.

Another area where Best Of Signs could improve is their color selection. While they offer some basic colors, the full array of colors can be overwhelming and confusing. It would be helpful if they presented the basic colors first and then offered the full range for those who want more specific color matching. For customers looking for a particular shade of black or white, this can be a frustrating process.

Despite these drawbacks, Best Of Signs remains a solid option for those in need of signs and banners. Overall, the quality of their products and the affordability of their prices make them a reliable choice for anyone in the market for these products.

Read full review of Best Of Signs
Hide full review
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

Best Of Signs Best of Signs 20% Discount Offer: An Honest Review and Feedback on Marketing Transparency

I recently visited the Best of Signs website and was intrigued by their offer of a 20% discount on the first order. The website displayed the offer without any restrictions, which immediately drew my attention. As a result, I quickly set up an account and got an email saying that I could enjoy 20% off on my first order. However, I was slightly disappointed as I couldn't find any mention of limitations to the offer, which is a crucial point to consider while availing a discount.

Feeling a bit confused, I decided to speak with one of their representatives over the phone, and that's where I learned that the discount didn't apply to inflatables. It dawned upon me that Best of Signs was advertising the offer without any restrictions, but the promo had a limiting factor that should have been made clear from the get-go. I believe that advertising this offer as "20% off on your first order (Inflatables excluded)" would have been much more apt and fair.

Although the website had a fantastic selection of signs and banners with a variety of options available, I felt that this kind of marketing approach was not ideal. As a customer, I felt a bit tricked into setting up an account based on an offer that wasn't entirely transparent. Therefore, I'd suggest that Best of Signs should be upfront about the restrictions of the initial offer to avoid any confusion amongst potential customers.

In conclusion, I would still recommend Best of Signs to anyone looking for quality signs and banners. However, I feel that there's room for improvement when it comes to advertising their discounts, and they need to be more upfront and transparent about any limitations to their offers.

Read full review of Best Of Signs
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

Best Of Signs Mixed Experience with Best of Signs: Great Products, but Communication and Payment Options Could Improve

I recently had an experience with Best Of Signs (bestofsigns.com) and wanted to share my thoughts. Overall, I think they offer some really great products and services, but there were a few things that prevented me from giving them a full 5-star rating.

Firstly, there seemed to be an issue with their phone lines as I experienced dropped calls about half of the times I tried to make contact. Additionally, the response time to my emails was not as prompt as I would have liked. At times, it felt like I was waiting on hold or waiting for email responses for much longer than was necessary.

Another issue I faced was their lack of flexibility when it came to payment options. My business prefers to pay through methods other than credit card such as echeck, ACH, or mail-in check. However, Best Of Signs was not willing to budge on this matter, which was disappointing.

On a positive note, the customer service representatives that I did speak with were incredibly helpful and courteous. They were able to address all of my questions and concerns, and provided useful advice and guidance on the products I was interested in.

Overall, Best Of Signs is a great company with some excellent products and services. While there were some issues with their communication and payment processes, their customer service representatives more than made up for it. If they can improve their response times and payment options, they would truly be a 5-star company.

Read full review of Best Of Signs
Hide full review
ComplaintsBoard
N
Verified customer This complaint was posted by a verified customer. Learn more

Best Of Signs Best of Signs Review: A Reliable Choice for Sign-Making Services Despite Ordering and Shipping Hiccups

Looking for a website to fulfill your sign-making needs? Look no further than Best of Signs! Though there are a couple of bumps in the road, this site offers a wide variety of options for all your sign-making needs.

One downside is the ordering process - it can be a bit confusing and resulted in a frustrating experience for this reviewer. However, after speaking with a representative by phone, it became clear that the order processing system may be poorly designed. It's worth keeping this in mind while placing an order to avoid any errors.

Another drawback is the wait time for orders - it can be long, with this reviewer hoping for a quicker turnaround. Though it's possible that an error in the ordering process could result in longer wait times, it's worth keeping in mind that these things happen from time to time.

Lastly, the Forgot Password feature on the site was not working correctly when this reviewer attempted to use it. It's understandable that issues like this can happen on any website, but it's still worth noting.

Despite these slight hiccups, Best of Signs is still a reliable choice for sign-making services. They offer a wide range of options, and if you're willing to be patient with shipping times, you're sure to end up with a high-quality product.

Read full review of Best Of Signs
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

Best Of Signs Mixed Experience with Best of Signs: Impressive Selection of Templates, but Design Center Frustrations

My experience with Best of Signs was a bit mixed. While the selection of templates is impressive, the design center left a lot to be desired. I appreciated being able to select my color at the beginning, but quickly ran into issues when I couldn't change the background color after selecting my template. The template setup in general felt a bit inadequate - designs on the ends of the table didn't actually appear at the ends when pulled over, which made placement accuracy a challenge. Adding grid lines would have been helpful in ensuring that the left and right side matched up properly.

One other issue I ran into was with transparent designs. Since the design center features a white background, placing these transparent images felt like a shot in the dark. On the upside, I have to give props to the chat support team. They were incredibly patient and helpful, quickly answering my questions and helping me find solutions to my design challenges.

Overall, I feel like Best of Signs has a lot of potential, but some improvements could be made to make the design experience more user-friendly. With their wide selection of templates and helpful support team, there's certainly a lot to like about this service.

Read full review of Best Of Signs
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

Best Of Signs Hit or Miss: My Experience with Best of Signs

Overall, my experience with Best of Signs has been hit or miss. On one hand, their pricing is unbeatable, making them a great option for anyone on a budget. On the other hand, I have experienced problems with product quality, delivery time and customer service.

While their products are generally acceptable to great, I have had a few experiences where I received subpar quality products that had issues with printing, durability or overall appearance. In addition, their delivery times can be longer than expected, even when factoring in production and shipping times. This has caused some frustration, especially when I needed the products for time-sensitive events.

When it comes to customer service, I have found it to be inconsistent. Sometimes they are helpful and responsive, while other times I have been passed around from one representative to another with no resolution. This can be extremely annoying, and it's something to keep in mind when ordering from Best of Signs.

Despite these issues, I still recommend Best of Signs for their pricing. Just be sure to order with plenty of lead time in case there are any issues that need to be resolved. This will also help you avoid high shipping rates, as it seems like a two month lead time is needed in order to qualify for standard shipping.

Read full review of Best Of Signs
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Best Of Signs Disappointing User Experience at BestOfSigns.com

When I first visited BestOfSigns.com, I was looking forward to exploring the array of options they advertised for creating custom signs and banners. Unfortunately, my initial experience left me feeling frustrated and confused. It seemed like no matter what I did, I couldn't get the shipping and billing addresses to stay unaltered, and the 20% discount didn't apply correctly. Even worse, I was presented with a shipping date only to have it delayed shortly afterward. This made it difficult for me to figure out when exactly I could expect my order to arrive.

Adding to my difficulties, the site's chat feature was more of a hindrance than a help. Even when I wasn't in an active chat, the screen kept popping up, which ended up being a serious distraction while I was trying to place my order. It felt like I was spending more time dealing with these technical difficulties than actually focusing on the sign design process.

All in all, I was disappointed with my experience on BestOfSigns.com. Although I appreciate the options they offer, I can't help but feel like the user experience could be improved significantly. Hopefully, in the future, the team at BestOfSigns can find ways to streamline the ordering process and prevent technical glitches from getting in the way.

Read full review of Best Of Signs
Hide full review

About Best Of Signs

Best Of Signs is an established online sign printing company that specializes in creating high-quality and affordable signs for personal and business purposes. They have been in the business for over a decade, offering an extensive selection of signs, banners, decals, magnets, and more. With a commitment to providing their customers with only the best quality products, Best Of Signs prides themselves on their vast knowledge of the sign industry.

What sets Best Of Signs apart from other online sign printing companies is their utmost dedication to customer satisfaction. They have a team of professional designers on deck that work closely with clients to ensure that their custom-made sign design is nothing short of perfect. From vinyl printing to mesh banners and backdrops, Best Of Signs ensures that every sign they create is top-notch.

Another aspect that makes Best Of Signs stand out in the industry is their affordable pricing without sacrificing quality. They offer competitive pricing even for larger orders, making them an ideal option for businesses working with a set budget. With their wide array of customizable options, customers can order signs in any shape or size, having the option to pick from different materials, fonts, logos, and images.

Overall, Best Of Signs is a reliable and quality provider of all types of signage. They have a customer-oriented focus, high-quality products, and affordable prices. Whether you're looking to advertise a sale or promote your brand, Best Of Signs has got you covered.

Overview of Best Of Signs complaint handling

Best Of Signs reviews first appeared on Complaints Board on Mar 23, 2023. The latest review not trustable excuses was posted on Aug 17, 2023. Best Of Signs has an average consumer rating of 1 stars from 29 reviews. Best Of Signs has resolved 0 complaints.
Ratings on other sites
Trustpilot
Trustpilot
4.2
757 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Best Of Signs contacts

  2. Best Of Signs phone numbers
    +1 (800) 971-2669
    +1 (800) 971-2669
    Click up if you have successfully reached Best Of Signs by calling +1 (800) 971-2669 phone number 0 0 users reported that they have successfully reached Best Of Signs by calling +1 (800) 971-2669 phone number Click down if you have UNsuccessfully reached Best Of Signs by calling +1 (800) 971-2669 phone number 0 0 users reported that they have UNsuccessfully reached Best Of Signs by calling +1 (800) 971-2669 phone number
  3. Best Of Signs emails
  4. Best Of Signs social media
Best Of Signs Category
Best Of Signs is related to the Printing and Publishing category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.