Ben's Moving & Storage’s earns a 3.7-star rating from 5 reviews and 1 complaints, showing that the majority of customers are satisfied with their moving and storage experience.
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Just great service all around
Just great service all around. Very helpful with the whole moving process. Could not have asked for more at a great price. Thanks!
Review:
Just great service all around. Very helpful with the whole moving process. Couldn't have asked for more at a great price. Thanks!
My last 2 moves have been with Ben's and I couldn't have been more satisfied!
My last 2 moves have been with Ben's and I couldn't have been more satisfied! These guys all work hard to make your move effortless. They are on time and their prices are competitive and very reasonable! Great company! Thank you to all of you at Ben's!
An outstandin company that goes above and beyond
An outstandin company that goes above and beyond. We hired them on very short notice to help us move a piano an hour away from them and they not only squeezed us in immediately, but those guys picked that piano up like it was a balloon and hauled/rolled it into our trailer without a scratch. They were all super polite, too. Worth every *** and very impressive. Dont hesitate.
I wanna say a big THANKS to this company!
I wanna say a big THANKS to this company! I had another company supposed to do my move yesterday 11/16. They were supposed to be at my house at 9, but at 9:10 they called and cancelled. I called Ben around 9:30 and he had a crew at my door at 2:30. Thank you so much Bobbie, Scott, & Kenneth. I know you had already done a move, but you came into my home with a great attitude and worked like it was your first job of the day. I'm just so happy the other company cancelled because these guys were amazing! THANK YOU THANK YOU.
Unprofesh and made my move sooo stressful
Unprofesh and made my move sooo stressful. I talked to *** on the phone and booked my move like 2 weeks ahead. He said he'd call the day before to confirm and get paid. When they didn't call, I called and they said they had no record of my move for Saturday morning. *** called me and got all defensive, blaming me for his mistake. He said he was on vacay and could move me on Monday, and if I didn't like it, I could call someone else. I was bawling after that call, couldn't believe how unprofesh and irresponsible this guy was. He did move me on Sunday, but I had everything planned for Saturday. He sent 2 movers and it only took 2 hours for a 1-mile move. I paid what the guy asked, which was the rate on their website. Now *** is threatening to take me to court for a move that he says cost almost $800. The office manager also said I had to pay for travel time, even though their receipt says they serve my area. In my opinion, based on my experience, this biz ain't trustworthy, reliable, or responsible.
Ben's Moving & Storage Complaints 1
I emailed and contacted them on their website for our move on the 23/24
I emailed and contacted them on their website for our move on the 23/24. But, no response. We arranged for 2 trucks and 6 movers, but we only got 2 trucks and 4 movers. They were 45 minutes late. This caused the move to go on until around 9pm. The next morning, we were promised a truck and 3 movers, but we only got 2 movers. Once again, it took longer than expected and cost us more money. The liftgates on both trucks damaged our brand new driveway. The trucks leaked so much that they stained the street, and our neighbors noticed it. The paint got scratched, and the ceiling was hit and scratched while going up the stairs.
Is Ben's Moving & Storage Legit?
Ben's Moving & Storage earns a trustworthiness rating of 66%
Generally safe, but check closely before sharing details.
We found clear and detailed contact information for Ben's Moving & Storage. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Ben's Moving & Storage has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Ben's Moving & Storage has registered the domain name for bensmovingandstorage.com for more than one year, which may indicate stability and longevity.
Bensmovingandstorage.com you are considering visiting, which is associated with Ben's Moving & Storage, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Bensmovingandstorage.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The bensmovingandstorage.com may offer a niche product or service that is only of interest to a smaller audience.
- Our team has identified Ben's Moving & Storage as a provider of generic help desk services, which may be risky for users. We recommend that you proceed with caution and carefully evaluate the company's services before making any decisions.
Overview of Ben's Moving & Storage complaint handling
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Ben's Moving & Storage Contacts
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Ben's Moving & Storage phone numbers+1 (636) 332-6568+1 (636) 332-6568Click up if you have successfully reached Ben's Moving & Storage by calling +1 (636) 332-6568 phone number 0 0 users reported that they have successfully reached Ben's Moving & Storage by calling +1 (636) 332-6568 phone number Click down if you have unsuccessfully reached Ben's Moving & Storage by calling +1 (636) 332-6568 phone number 0 0 users reported that they have UNsuccessfully reached Ben's Moving & Storage by calling +1 (636) 332-6568 phone number
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Ben's Moving & Storage emailsleslie@bensmovingandstorage.com10%Confidence score: 10%
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Ben's Moving & Storage address1155 Wilmer Rd, Wentzville, Missouri, 63385-4412, United States
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Ben's Moving & Storage social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 10, 2025




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