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Benjamin Franklin Plumbing Customer Care Service

Benjamin Franklin Plumbing Franchising, LLC.

50 Central Avenue, Suite 920
United States - 34236

Customer Support Phone Numbers

+1 941 951 0942 0 0

Benjamin Franklin Plumbing Complaints & Reviews

Benjamin Franklin Plumbing / Sum pump w grinder replacement

MadinNiceville on Dec 5, 2016
Our pump went out and called them. They were able to send someone out on a sunday. It looks like we need a new pump (Which we thought was the case). They said the could get one the next day and come out and fix it. My husband met them back at our house today (Monday) to get it replaced...

Benjamin Franklin Plumbing / They do not have the tools to do the job and certainly they do not stand behind their word.

Reviewer82846 on Jan 9, 2016
Our whole house backed up and we had so we called a local plumber who snaked the line. Two weeks later it backed up again. We called another plumber who also snaked the line. Two weeks later it backed up again. The second plumber offered to come snake it again, which he did. He took more...

Benjamin Franklin Plumbing / Repair of kitchen sink/ BID SCAMMERS!

Carmen L on Dec 31, 2015
On Dec. 23, 2015, my kitchen sink fell down from my granite counter tops. I called them because their ad looked good and they said they could come right out. (I was having out of town gusts to arrive shortly). I explained the problem over the phone and they said they'd be there shortly. A...

Benjamin Franklin Plumbing / Overpriced work, scare tactics

Reviewer43252 on Nov 6, 2015
I called Benjamin Franklin Plumbing because someone in my church recommended them. We had just bought a 60 year old house, and the previous owner went all DIY on the plumbing system. Our inspector couldn't find the crawl space access, so the plumbing never got inspected (but that's a...

Benjamin Franklin Plumbing / Service & pricing

Jejcv on Jul 20, 2015
UPDATE! I called in another plumber who FIXED my faucet! with no issues at all! For 150.00 an hour. Total came to 325.88 which I gladly paid. Be assured that I am reporting you to the BBB and to any licensing agency I can for the price gouging antics and false information practices you...

Benjamin Franklin Plumbing / Overcharge

David N Edwards on Jul 7, 2015
All the repair required was to cut out 9” of faulty pipe and two connectors to fix leak. I had dug the hole and exposed pipe and had all ready for repair which would have taken me 20 minutes and $6 in materials, but as I did not have the materials or the time to go to Lowes as I wa...

Benjamin Franklin Plumbing / False Advertising

Marilyn A on Feb 18, 2015
Toilet broke and I was desperate..asked the girl on phone if they were associated with another plumbing company ( who I was very dissatisfied with and had gone out of business) and she said no. I told her I wanted the cheapest toilet and had seen one in Home Depot for $99. She assured me...

Benjamin Franklin Plumbing / They lie to you about the price

Difene on Aug 23, 2012
Ben Franklin is a good plumber, but beware. They will quote a price over the phone or internet or newspaper which sounds reasonable. But when the guy arrives at your home he adds on this service and that service and the price suddenly has doubled or tripled. If you balk and tell him to leave, you still owe the $50 service charge.

Benjamin Franklin Plumbing, Tampa, Florida / Sales only, no technicians

E11 on Mar 30, 2012
This is the second time I allowed this company in my home, and it was the second mistake. The first time (same man both times, Field Supervisor (really a 'salesman' only), ) the first time he came because I had no choice; they were the plumbing side of the company we used to...

Benjamin Franklin Plumbing / Outrageous pricing

Lee Andolina on Feb 3, 2012
Well first they took me on a Stenner Chlorinating pump. The pump was leaking and needed some repairs. I was told that those pumps are not serviceable and it would be $900 to replace it. Believed them unfortunately and had them put in a new one. Then my 80 gallon Wellmate started leaking a...

Benjamin Franklin Plumbing / Repair of Gas Fireplace

Phil Holbrook on Nov 8, 2011
Called Benjamin Franklin Plumbing to repair a gas fireplace because they advertised that on their website and they are well know due to their TV ads. 1st discovered that the tech did not know much about gas fireplaces - second the pricing was outrageous. My wife took the day off to meet...

Benjamin Franklin Plumbing / Sckon

meetrin on Jul 8, 2011
I saw a TV Ad for Benjamin Franklin Plumbing and thought that is exactly what I need. The Ad says "any drain, any time for $76". I had a low maintenance, slow drain in the kitchen. They advertised $76, but the price quickly tripled when he walked in the door. He told he had to add a $49...

Benjamin Franklin Plumbing / Overcharging, poor service

tris210 on Apr 28, 2011
There was a leak in my basement on my Manobloc manifold system. The plumber came on Saturday morning and said it is the pipe fitting leaking and changed 2 foot of pipes from PVC to PEX and reused the copper fittings and charged $450. The leak got worse and they said they wanted to replace...

Benjamin Franklin Plumbing / Over Priced

Ian D. Clark on Apr 26, 2011
I had a minor leak. I called Benjamin Franklin. Upon the plumber arriving, I was immediately pitched on Benjamin Franklin Plumbing ‘s reasonable pricing. When I showed the plumber the minor leak, he informed me he could fix the leak in 15 minutes. Then, the plumber informed me the repairs would cost at least $370.00. What a scam.

Benjamin Franklin Plumbing / Overpriced plumbing repair

Jobby99 on Mar 22, 2011
Benjamin Franklin Plumbing in NE Ohio is expensive and has a generic pricing structure that is meant to confuse the customer. Look for a reputable handyman. Most plumbing jobs require muscle, tools, and a year of experience. Don't pay too much. Technician was given list of three thing...

Benjamin Franklin Plumbing / Price gouging

Thomas S on Feb 2, 2011
I rely on my tenants to handle the services needed when something is broken or needs repaired. My tenant contacted Benjamin Franklin Plumbing in Kittery, Maine 207) 439-2330 or 888-603-6539. They came out and it took them less than two hours to thaw a pipe at a cost of $338.00. I contacted...

Benjamin Franklin Plumbing / Deceptive overcharges

Charged me $460 to replace toilet bowl wax ring. Afterwards I called other plumbers for estimate got range of $180-$250. Tried to get me to rip up floor and replace pipe for over $1800. I was not home my wife was home and guy was obviously trying to get over on us. When I got pissed at hi...

Benjamin Franklin Plumbing / Excellent Service Company

This company has and maintains the highest standard of ethics and customer service. Their gurantees on their work and commitment to their customers needs is second to none. I would not feel comfortable letting any other plumber in my house. They have an " A +" rating on the better busine...

Benjamin Franklin Plumbing / Bait & Switch

Benjamin Franklin Plumbing's On-Hold advertising states they DO NOT charge by the hour. That is a lie!No sooner than the plumber got to my house he said $257 per hr! I told him that is NOT what I heard on their MOH. He said, oh, that's for faucets, and everything else but. At...

Benjamin Franklin Plumbing / Overcharged and ripped off

This company is nothing but a big rip-off for plumbing work. We were told they have a flat fee for their plumbing work, however, it goes by different Levels according to the work involved. We were charged $805 for two hours of work which could have been done in one hour. We were charged on...

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