BellaVei Customer Service Contacts
Linlithgow, Scotland, Lothian
United Kingdom - EH499AZ
I ordered one nuviante eyelash enhancer on your website on the 15th july 2020.
Two different amounts were instantly debited from my bank account!!!
Up until today's date, 26th augustus 2020, I haven't received my products?
Check your inbox from me, count the nr# of emails i've send to you regarding this matter?
Where is my products???
This mail hails from the Republic of Singapore.
On 30.3.2020, I bought online a Teeth Whitening Product known as Soleiglo at S$39.50 (as advertised) after having seen an advertisement in local newspaper "Zaobao".
To my utter shock, I was billed S$202.97 via credit card on 30.3.2020 instead without my express consent.
To-date, to add insult to injury, I have not received the said products.
On 16 August 2019 I ordered and paid for 5 Bottles FollicleR in the amount of R2300.00.
On 21 October 2019 I sent email to [protected]@ Bellavei.com. No Reply.
On 24 October 2019 sent 2nd email requesting answer or cancellation and reimbursement - no reply
On 8 November 2019 sent 3rd email threatening legal action - reply saying customer service would contact me - no such thing
On 13 November 2019 sent email to [protected]@bellavei.com asking for explanation - no reply
on 19 November 2019 sent email requesting explanation - no reply
On 19 November 2019 sent email to support and delivery - Lets see
I believe this company are scam artists and should be blocked from Online Shopping
I still not have received product and no feedback/ replies for e-mails sent to support
purchase order: (#48000-C886C)
The product was advertised for amount of r405-00, but they charge for four products an amount of r 2415-00 was debited from my account
Plus they also charge for annual membership without consent.
All attempts of contact are futile with following e-mail address
i have ordered and paid for above product 11/05/2019, after numerous emails received tracking number ASL20190511ZA3327305 which the south african post office requested a valid tracking number, emailed this request to Bellavei.
Bellei apologise that the product was not sent yet,
they will sent the product, will be in south africa within 12 days have requested the tracking number, again Bellavei apologised product was not sent.
please refund my money as soon as possible as this has been going on for 5 months.
I purchased a product advertised for R349 but R1495-00 was immediately debited on my card. WHY ARE THESE...
I bought the following product, (Follicle RX) on 28 August 2018 and still not received my package. My order number is, C4A2914E2665FF85852582F6003644DD and shipment number, ASL20180828ZA2108391. I emailed your support line many times but didn't received any feedback. The name of the product I bought is Follicle RX as mentioned above.
Kindly help and advise please.
Good day On the 13th of August I order BellaVei face products. This is now 8 weeks and I did not received...
I ordered 2 Nuviante products online - [protected]@bellavei.com - on 30/07/2018, an immediate amount of R 980...
I am very annoyed with my order of Bellavei (cleanser, anti-wrinkle, anti-aging moisture and advanced eye...
Have paid and ordered 2 months ago Only have a shipment N Order not delivered to my door I have provided...
I saw Ad online for their products, it was advertised as R449 however included 4 items. I proceeded to purchase and my bank account was debited for R2065.40. This was an online purchase on the 15 March 2018. I queried this with Bellavei as I did not anticipate that much of money to be debited and they responded saying the amount advertised was per product. Clearly poor advertising from the company and I presume that's how they get people. Further to that, I started getting worried when after 14 days my products were not delivered to me. I have been sending them emails every week since then and they keep telling me the products were shipped but they cannot provide me with any other information, tracking number nor can they enquire for me where the products are. My last email to them was yesterday and still the same lame respond. What is my right as a consumer and in terms of consumer protection act? The company sells these products, takes people's money and seems like there is no products. This is looking more like a scam to me. As which company will blatantly not assist a customer knowing that it's been 2 months and they have not received their products. Please urgently assist me with my issue.
I have been waiting for 10 months for my ordered products or my refund. I spent $200 but will probably never...
I have placed an order (Amount Rs 10, 000) for Follicle Rx in August 2017. Till date I didn't receive the product . Nor I got any refund amount on sending too many emails. I just get same reply everytime saying your product might be in Postoffice. But I checked there as well, neither any tracking number was provided to check with same in post office .
Shipment number: ASL20170831IN127165
Please go to this link: https://asgtool.asendiahk.com
This was the only infor provided .
Could you please help me getting either the product or refund amount.
Email address : [protected]@gmail.com
I order 6 months ago the FollicleRX - 3 Bottle (124.03USD), i have send many emails, too many, but i still...
I ordered product in july 2017 and showed me offer of rs 1978/- per bottle so i ordered 3 and onthat their...
I had ordered for 1 bottle but they changed it to 5 and charged me 10000 INR. I have contacting these guys for 4 months but they don't have an proper answer. I have put my hard earned money. How can company like this cheat people and it's still running. There is point to escalate. Please refund my money back. The website is www.bellavei.com
Bellavei, Arrowtex services Ltd, Iyoanni, Sfylianou, 62nd floor, PC2003, Cyprus, company registered #HE 272587
I am mohsin raza from abu dhabi united arab emirates almost two month ago I bought online follicle rx for my hairloss. But still I did not received my medicine. I chat and sent many emails but there is no positive response. Every time your team sending this shipment number asl20170903ae130819. When I am went to po box they are asking or international tracking number is required to search your medicines. It is my last try to request yourself and waiting for your positive response.
Product Shipment: FollicleRx - 1 Pack
Shipment Number: ASL20170828IN121034
Date Shipped: 8/27/2017
Package: FollicleRX - 5 Bottle
Amount Billed: 10321INR.
I ignored to take the package from post man . post office returned product to company addr.
When I email bellavei about situation,
They offered for 50% discount, then I said yes, but product not came again & we asked in post office, product not found there.
I want my full money.
Dear Team, My Name is Arun Kumar L, I am from India. I was very interested with Follicle RX to purchase it...