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CB Computer Hardware Belkin International wi-fi phone for skype (f1pp000gn-sk)
Belkin International

Belkin International review: wi-fi phone for skype (f1pp000gn-sk)

S
Author of the review
6:38 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I purchased above referenced Belkin WiFi Skype phone that is - now - no longer supported due to Belkin withdrawing its SKYPE API [application programming interface]. The phone is now totally un-usable! Belkin left its customers high and dry! The phone was purchased from Fry's Electronics which is no longer in business. Receipt is attached.

Claimed loss: $159.99

Desired outcome: 1) Refund of purchase price2) Or ... replacement of -now- non-usable Skype/Wi-fi phone with a Belkin non-Skype wi-fi phone.

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Update by suehorner
May 23, 2025 9:27 pm EDT

- Was in correspondence with Belkin Customer Care from 26 April 2025 to 12 May 2025. They could not provide resolution.

- Place of purchase: Fry's Electronics. Receipt attached. This business has closed all their stores/no longer in business ... so unable to return for replacement.

- Belkin Retractible Hi-Speed USB 2.0 no longer functions properly. After contacting Belkin Customer Care, I was informed that Belkin no longer carries this product.

- I emphasized with Belkin that this was not a warranty issue and that the product had a lifetime guarantee.

- Since Belkin's original product packaging stated a lifetime warranty and free replacement, I then asked if a credit voucher or gift card could be considered ... since Belkin no longer makes product or provides free replacement or substitute.

- It would appear to make matters just & right [since Belkin abandoned the product and its customers] ... that Belkin would find it only fair to reimburse the paltry amount of $7.97/purchase price. Or, at least provide a credit voucher or gift card for that amount.

Update by suehorner
May 23, 2025 1:30 pm EDT

- Was in correspondence with Belkin Customer Care from 26 April 2025 to 12 May 2025. They could not provide resolution.

- Place of purchase: Fry's Electronics. Receipt attached. This business has closed all their stores/no longer in business ... so unable to return for replacement.

- Belkin Retractible Hi-Speed USB 2.0 no longer functions properly. After contacting Belkin Customer Care, I was informed that Belkin no longer carries this product.

- I emphasized with Belkin that this was not a warranty issue and that the product had a lifetime guarantee.

- Since Belkin's original product packaging stated a lifetime warranty and free replacement, I then asked if a credit voucher or gift card could be considered ... since Belkin no longer makes product or provides free replacement or substitute.

- It would appear to make matters just & right [since Belkin abandoned the product and its customers] ... that Belkin would find it only fair to reimburse the paltry amount of $7.97/purchase price. Or, at least provide a credit voucher or gift card for that amount.

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