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Bed Bath & Beyond
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4.4 2864 Reviews 415 Complaints
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Bed Bath & Beyond complaints 415

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1:16 pm EST
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Bed Bath & Beyond My pillow discontinuation

I am appalled that Bed Bath Beyond has made the decision to stop carrying the My Pillow brand because of the CEO's affiliation with President Trump. I hope your organization understands that there are over 74million Trump supporters who can certainly buy our pillows and for that matter all of our housewares from another store. I'm disgusted with this behavior. It is un American and certainly is a bad business decision.

Desired outcome: Reconsideration and a public apology

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4:55 am EST
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Bed Bath & Beyond Mypillow

Sad to see your company caved and cancelled mypillow. I won't be shopping there anymore and will encourage others not to as well

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12:33 pm EST
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Bed Bath & Beyond Discontinuing my pillow

It saddens me that BB&B has "cancelled" My Pillow. But from the search results, it looks like this is not the first time BB&B has caved to the leftists. I also see that BB&B is closing 200 stores. Maybe if management paid more attention to making sound decisions instead of political statements, they might fair better in a free market. So just keep bowing to the leftists and you'll soon be completely out of business. They'll make sure of that. Meanwhile, I'll take my business elsewhere.

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Crissy Cardwell
, US
Jan 20, 2021 10:20 am EST

I’m very disappointed with Bed Bath & Beyond after I heard they discontinued My Pillow. They’re just another company that caved and joined the Cancel Culture. They think they’re making a statement, but what they’re making is a mistake. You’re turning off a huge part of the country that chooses to buy products from reputable people. People won’t stop buying My Pillow, they just won’t purchase it from BB&B. Therefore they lose the money from the other products they would add to their purchase. In today’s economy it’s hard to keep businesses open. If/when they have to file bankruptcy I hope they remember these types of mistakes.
Mike Lindell has a great product. I purchased mine from my local store, the store that was destroyed in a March 2019 tornado. I’ve been wanting them to rebuild but frankly now I don’t care if it is.

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12:16 pm EST

Bed Bath & Beyond Free speech

Dear Bed Bath and Beyond,
As a loyal customer I implore you to continue carrying My Pillow products. Please continue supporting this American made company that employees hundreds of Americans! We are America, home of the free and brave where free speech is a Constitutional right. Just because you don't like or agree with Mike Lindell's political statements and position doesn't mean you should take his AMERICAN product from your shelves! Let the people decide what they want to buy! If you do decide to discontinue Mike Lindell's products at BBB I will discontinue buying from your store and take my business elsewhere. Please don't make such harsh, rash, unwise, and un American decisions because you think it's politically correct. The people are fed up with cancel culture! It's beyond disturbing and disgraceful you would punish this American made product and all their hardworking American employees because you don't agree with the CEOs political comments. Please, I urge you to be sensible and keep My Pillow products in Bed Bath and Beyond.
Best,
Whitney Veneziani

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12:08 pm EST

Bed Bath & Beyond Freedom of speech - cancel culture

My family and I have been valued customers for nearly 30 years. Over the years, I am sure we have spent tens of thousands of dollars with your company. However, with your recent action against Freedom of Speech and joining the Cancel Culture I have canceled our accounts and will no longer shop at any of your stores. I have never purchased a MY Pillow product but your actions against Mike Lindell and his company is UNAMERICAN and therefore, we can no longer support a company such as yours. Please reconsider your position, for until you change your stance against American Liberties, me and millions of other Patriots will CANCEL BED BATH & BEYOND!

Desired outcome: Stand For America and Our Freedoms

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12:02 pm EST

Bed Bath & Beyond Cancelling my pillow

I am writing to tell you that I and my family will never shop in your stores again after you decided to cancel." my pillow, " because of their political affiliation.
You have decided to jump on the cancel culture train that communist countries use to silence their people.
The people who shop at BB&B are hardworking, patriotic Americans not CNN elites. You are part of the mob now and I hope that you too, will be cancelled.
This is not America and you should be ashamed.
Marcia Angsten
[protected]@gmail.com

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JJH35
Spring Hill, Florida, US
Jan 19, 2021 12:04 pm EST

I am saddened to hear and disappointed that corporate has decided to quit selling such a wonderful American owned and manufactured product called My Pillow. It shows where your loyalties lie and it's not with the millions of Americans who shop at your store. I will join with the masses and boycott your store for boycotting our freedoms and siding with cancel culture.

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2:32 pm EDT

Bed Bath & Beyond American Divisiveness

This house has just canceled Bed Bath and Beyond for their political stance. The choices of Corporation Cancel Culture is the absolute dumbest business plan that could possibly be implemented! Offending half of your customer base doesn't show moral fortitude, it reveals your divisiveness. What's your ratio of American made vs. made in China?

Desired outcome: Reverse banning American made products and stop being divisive

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11:52 am EST

Bed Bath & Beyond Political posturing

Unless or until you start selling My Pillow products again I will not set foot in one of your stores again. I have a large family (5 kids) and we buy a lot of products you carry, but no more. I will not support a company that doesn't support our 1st amendment rights. We don't have to agree with each other, but we should respect each other. Your actions will only further divide and anger our country. Do you think the communist policies of the next 4 years will help your business? Do you think you can weather these next 4 years without the support of 75+ million Americans? I don't like the cancel culture the left has created in this country, but it's where we are now, and if those of us that support our constitutional rights don't stand up to the bullies in the cancel culture, we will never defeat it. Do the right thing and continue selling the My Pillow products, not because you agree with Mike Lindell's political views, but because he makes good, American made products that customer's want to buy. Isn't that how business works? Aren't you in the business of making money? We'll see how well that goes these next 4 years if you continue to align yourself with communist values. You won't see me in one of your stores until you can remain neutral and carry My Pillow products. Good luck!

Desired outcome: Continue carrying My Pillow products and stay neutral on politics as any business should.

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1:45 am EST
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Bed Bath & Beyond my pillow

Will no longer shop at Bed Bath and Beyond because of your caving to the woke crowd in dropping my pillow

Desired outcome: resinstate my pillow as supplier

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11:07 am EST
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Bed Bath & Beyond Cancel Culture

Dear Bed Bath and Beyond,

Shame on you for canceling the sale of My Pillow products just because you don't agree with the owners platform. I'm sure there are
Products remaining in your stores that I may not agree with the companies political views, but that does not stop me from purchasing their products. You have stooped to a very low level. What if all conservatives stopped shopping at your stores? I am above a acting like a child and allowing cancel
Culture to rule this country. I would hope you would consider your decision. This is ridiculous and you are contributing to even more unrest in this country. Please take the high road and re-instate MyPillow products. You are also affecting their employees who may also have more liberal views.
Kind regards,
Mary Q

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5:43 am EDT
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Bed Bath & Beyond Removal of My Pillow products

Is it true that you will no longer sell Mike Lindell's "My Pillow" products?

If so, you can count me out as a customer.

Mr. Lindell has done nothing wrong. Exercising free speech and having passionate opinions is an American right. Any company who joins in on the tyranny of cancel culture is contributing to the division and chaos in our country.

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10:52 am EST

Bed Bath & Beyond Boycott

I will be boycotting your stores since you feel it is necessary to boycott products such as My Pillow because of the mans political views. This works both ways.
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Ron Talbun
, US
Jan 19, 2021 4:13 pm EST

And Share to your social media's... Boycott a store telling you who you can like and who you can't...Screw You Bed Bath & Beyond! Ask Goya Foods how the bullying from democrats effected them... There sales flew off the charts, same with Ivanka trump's clothing. Bed Bath & Beyond just shot themselves in the foot!

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6:56 pm EDT

Bed Bath & Beyond Discontinuation of My Pillow Products

I will make my complaint very quick.
I will no longer shop with you. Your choice to no longer sell My Pillow products is very disappointing. The products are excellent. You have no good cause to stop doing business with My Pillow.
Due to your choice I will not do any further business with you.

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10:16 am EST
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Bed Bath & Beyond Disappointed that you dropped MyPillow

I guess us conservative people should get used to it right? Well, I'm not. I'm so aggravated that y'all caved to the pressure of the liberal crowd and agreed to remove Mike Lindell's products from your stores. That man has done more for our country than y'all have, but yet he's treated this way, because the left was pressuring you. Congratulations on caving!

Desired outcome: Bring back his MyPillow products!

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10:06 am EST

Bed Bath & Beyond My pillow

Our family owns and loves products manufactured by My Pillow, however it is now reported that BB&B will no longer stock this brand based upon views from their founder and CEO Mike Lindell. Views that, I might add, have absolutely nothing to do with My Pillow products. Views that are not illegal, offensive or distasteful to millions of American customers, and most importantly; views that are fully protected by the U.S. Bill of Rights - as the rights to free speech. BB&B is a disappointment to many and, as for my family and friends, will no longer be a place we will shop unless BB&B's stance is reversed. Perhaps some corporate 'cooler heads' will prevail to keep politics out of the Bed Bath and Beyond future business strategy.

Desired outcome: "Cooler" Bed Bath and Beyond corporate "heads" will prevail!!!

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9:03 am EST
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Bed Bath & Beyond Welcome to the new cancel culture!

I have learned your company is now part of the "New Cancel Culture."
My Pillow Company makes their products in this country and is part of our free country as well as you and I are.
Your canceling carrying My Pillow products since they do not have the same political views as your company has helped me decide I will no longer support shopping in your stores nor online which I have enjoyed for many years.
Cancellations work both ways.
So long and farewell,
M. Hackworth

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3:34 pm EST
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Bed Bath & Beyond My Pillow

I returned My Pillow due to the fact that Mike Lindell went to the White House to talk Trump into declaring Martial Law and that the election was "stolen".
This is un-American and I will not shop in your stores as long as you carry his products.
If you are hit in the pocket book, you will do the right thing. As it is, you are struggling and need all the customers you can get, so stand up to these crazy people and be a Proud American.

Desired outcome: Stop carrying the products

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12:46 pm EST

Bed Bath & Beyond The clerk checking me out

I visited the Bed Bath and Beyond store in Destin yesterday, Jan 2nd. Upon check out the clerk raised her hand and yelled back off, back off and take your items off the counter now! It was so humiliating. I don't believe in the COVID hype personally, but I respect other's and will wear a mask and I do practice social distancing as much as possible. There was a shield up between us, plus everyone was wearing a mask. If this is what I have to endure in your store, then forget it, my heart was pounding all day after that. That old lady needs a different job if that's how she is going to address it. I work in customer service, I would have been fired for less. There are better ways to "correct" people, hostility is not acceptable.
Here are the numbers from my receipt if it helps identify that individual:
400 01/02/[protected]
RVN # [protected]-2100

Desired outcome: Remind the retail clerks of customer service protocol/respect and manners

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4:17 pm EST

Bed Bath & Beyond Product I was charged for but never received

On November 29th I ordered 2 products online from Bed, Bath and Beyond, a Cuisinart coffee maker and a Waterpik Sonic-Fusion Flossing toothbrush. I received 1 carton on Dec. 8th. When I opened the carton, the Cuisinart coffee maker was inside, but not the Waterpik product, even though both items were listed on the packing slip. There was no room for the Waterpik to have been packed in the carton.
I called BBB twice. The first time, on 12/8/20, I was on hold for 30 minutes and finally had to give up. The 2nd time, on 12/11/2020 I was on hold for 56 minutes and 30 seconds, and was promptly disconnected. I also sent an email to the company directly off of their website on December 9, of which I have not yet received a reply.
I finally filed a complaint with Paypal, which is how my order was paid for. The are currently working on my claim. I also intend to file a complaint with the Better Business Bureau.
I have never had such an issue before with ordering online.
Serina Lake, Goodland, Kansas.

Desired outcome: I want to receive the product that I ordered.

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4:29 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I made a purchase and provide cashier 20% to finalize. Got home went over ticket and I only got a 15% discount. So overcharge of $7.05. It is not the dollar amount specifically it is just that if this is a HABIT you all are making money and false advertising your discount to the customer. Here is info from my sales slip. Don't know what you need but all...

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About Bed Bath & Beyond

Bed Bath & Beyond is a retail chain that specializes in offering a wide range of home goods. They provide customers with a variety of products for bedrooms, bathrooms, kitchens, and dining rooms. Their inventory includes bedding, bath towels, curtains, cookware, tableware, and small kitchen appliances. Additionally, Bed Bath & Beyond carries home decor items such as rugs, lighting, and furniture.

The company also offers organizational solutions for various areas of the home, including closet storage, shelving, and bins. For those looking to register for weddings or housewarmings, Bed Bath & Beyond provides a gift registry service where individuals can select items they wish to receive.

Customers can shop at Bed Bath & Beyond both in-store and online. The company's website features an extensive selection of their products, along with clearance items and online-exclusive deals. Bed Bath & Beyond is known for their coupon offerings, which can provide savings on full-priced items.

Services like price matching and hassle-free returns are part of their customer service policies. For convenience, they offer various shipping options, including standard, expedited, and same-day delivery services in select areas. In-store pickup and curbside pickup are also available for online orders at participating locations.

Bed Bath & Beyond aims to cater to the needs of homeowners and renters looking to furnish and accessorize their living spaces.

Bed Bath & Beyond Customer Reviews Overview

Bed Bath & Beyond is a retail chain offering a wide array of home goods. They specialize in products for bedrooms, bathrooms, kitchens, and dining rooms. Their inventory includes bedding, bath towels, cookware, small appliances, and home decor. Additionally, the company provides services like a wedding registry, where couples can select items for their new home. Customers can shop in-store or online, with options for shipping or in-store pickup. Bed Bath & Beyond aims to cater to the needs of homeowners looking to furnish or update their living spaces.
How to file a complaint about Bed Bath & Beyond?

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Bed Bath & Beyond in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with the company.
- Mention key areas such as transactions, nature of the issue, steps taken to resolve the problem, personal impact, etc.

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Overview of Bed Bath & Beyond complaint handling

Bed Bath & Beyond reviews first appeared on Complaints Board on Jan 30, 2010. The latest review No product shipped was posted on Mar 13, 2024. The latest complaint still no refund of a return of wrong shipped item was resolved on Sep 22, 2018. Bed Bath & Beyond has an average consumer rating of 1 stars from 2864 reviews. Bed Bath & Beyond has resolved 5 complaints.
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  1. Bed Bath & Beyond contacts

  2. Bed Bath & Beyond phone numbers
    +1 (800) 462-3966
    +1 (800) 462-3966
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    +1 (908) 688-0888
    +1 (908) 688-0888
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    +1 (800) 843-2446
    +1 (800) 843-2446
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  3. Bed Bath & Beyond emails
  4. Bed Bath & Beyond address
    650 Liberty Avenue, Union, Pennsylvania, 7302, United States
  5. Bed Bath & Beyond social media
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