Kiesel Guitars Musicians Reviews and Complaints

Latest Reviews and Complaints

Soloredblue of Mililani Town, US

Aug 12, 2019 1:11 pm UTC

Verified customer

New complaint

Featured review

support and custom guitar design

These guys are going down hill. I asked if they could replace a piezo pickup in a guitar that they built for me years ago. Just send me a direct replacement. They were confused because they could not identify who made the original part. They ended up sending me a piezo pickup that I bought from them. I installed it and the output was about 60% le...

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How responsive is Kiesel Guitars's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

Keywords

active circuit brand new guitar complaint defect direct replacement guitar pickup output return postage shipping expenses tonal change

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Kiesel Guitars has received 1 complaints on ComplaintsBoard. The first reported case, support and custom guitar design, was published on Aug 12, 2019, and the most recent complaint, support and custom guitar design, was posted on Aug 12, 2019.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is Kiesel Guitars Legit?

Kiesel Guitars earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Kiesel Guitars to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Kiesel Guitars is known for their high standards and safety. If you're thinking about dealing with Kiesel Guitars, it's wise to check how they handle complaints.

We found clear and detailed contact information for Kiesel Guitars. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Kiesel Guitars's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Kieselguitars.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Kieselguitars.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Kiesel Guitars have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Kiesel Guitars and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information