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CB Banks BBVA Complaints #42-61
BBVA

BBVA review: Froze my account

S
Author of the review
1:00 am UTC

November 27th, 2020 I received email saying i've been opted out of mobile and online banking. I called customer service and was given number to call bbva and was told they will be closing my account and account will be frozen until disputes are finalized. I don't have access to any funds and I was able to use my account without any issues. I always used the account within the guidelines. I'd like all my checking and savings account to be unfrozen

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  1. BBVA Contacts

  2. BBVA phone numbers
    +1 (800) 266-7277
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    Customer Service
    +1 (800) 239-5175
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    Credit Card
    +1 (800) 239-1996
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    Loan and Automated Loan Payoff
    +1 (888) 853-6346
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    New Mortgage and Home Loans
    +1 (800) 273-1057
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    Online and Mobile Banking
    +1 (866) 342-2512
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    International (Mexico
    More phone numbers
  3. BBVA emails
  4. BBVA address
    15 20th St. S Ste 1501, Birmingham, Alabama, 35233-2000, United States
  5. BBVA social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 06, 2026
  7. View all BBVA contacts
BBVA Category
BBVA is ranked 211 among 353 companies in the Banks category
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