Baton Rouge Water Company — Customer Service
Anyone who lives in Baton Rouge knows how inflexible our water company is. Forget about getting an extension, and if you are young and just starting out, i.e. no credit to speak of, you can expect to pay up to $150.00 for your water service deposit.
If you are lucky enough to actually get service, you WILL be subjected to some of the rudest women in Baton Rouge, bar none. But this is not my complaint.
My complaint is this- for the last 8 business days I have repeatedly (stay at home mom, here, so I do mean REPEATEDLY) called [protected] in an attempt to reach customer service("we are experiencing high call volume, please try again later, and then it hangs up you) so that I can let them know that their automatic draft from my bank account needs to be updated. The account has been closed, and a new one opened. They will not get their money, and knowing them, will likely disconnect me before I ever get through to them with the new information. Would love to go visit them, but have no transportation. What to do, what to do.
I tried pressing the option for 'water leak emergency", so I could at least speak to a real person. Well, I got something, but I doubt she was anything like a real person. I think I could take great pleasure in peeling her skin from her flesh and cramming it in her smart mouth.
That's my beef with the Baton Rouge Water Company.