CB Bath and Body Bath & Body Works Direct Complaints #162-181

Bath & Body Works Direct Reviews and Complaints

Bath & Body Works Direct review: 3 wick candle day, dec 7...3 wicks on sale for $9.50

Diana Samar of Newport, US

Dec 08, 2019 7:42 am UTC

Good morning. I wanted to stock up on 3 wick candles yesterday during your big sale. I went to the Monroe Mall to your store. I have bad arthritis and cannot walk long distances or stand a long time. I had to sit and rest half way from my car to your store. Once I arrived, I found a lineup just to enter the store. I was also told once I complete my shopping, it was an hour wait to check out with a cashier. Disappointed, I left and went home to order online and pay shipping charges. There is no way I could stand even half that amount of time. I got home and at 1pm, found that every 3 wick candle was sold out. Another disappointment. However, this morning at 7am you had all candles back in stock. How amazing you could manufacture all those candles overnight! If you didn't have any in stock at 1pm yesterday, why was I still getting emails from you at 525pm to go online and buy your 3 wick candles? If you were sold out I shouldn't have received advertisements if you couldn't fulfill them. I am not asking for anything here. I just wanted you to know what a big disappointment this whole experience was yesterday. Diana Samar, Carleton MI.

0 comments

Add a comment

Bath & Body Works Direct - caused health problems 27

Resolved

Bath & Body Works Direct - product leaking on furniture 67

Resolved

Bath & Body Works Direct - soap sleeve 2

Bath & Body Works Direct - true blue spa collection

Bath & Body Works Direct - double the pending charges from online ordering system crashing 1

Bath & Body Works Direct - customer service 2

Bath & Body Works Direct - Fresh getaway sand and salt body scrub

Bath & Body Works Direct - employment unfairness

Bath & Body Works Direct - car scentportables

Bath & Body Works Direct - Wallflower refills

View all Bath & Body Works Direct reviews and complaints

Bath & Body Works Direct Contacts

Bath & Body Works Direct phone numbers

+1 (800) 756-5005

Click up if you have successfully reached Bath & Body Works Direct by calling +1 (800) 756-5005 phone number 1 1 users reported that they have successfully reached Bath & Body Works Direct by calling +1 (800) 756-5005 phone number Click down if you have unsuccessfully reached Bath & Body Works Direct by calling +1 (800) 756-5005 phone number 1 1 users reported that they have UNsuccessfully reached Bath & Body Works Direct by calling +1 (800) 756-5005 phone number

Online Customer Care

+1 (800) 395-1001

Click up if you have successfully reached Bath & Body Works Direct by calling +1 (800) 395-1001 phone number 0 0 users reported that they have successfully reached Bath & Body Works Direct by calling +1 (800) 395-1001 phone number Click down if you have unsuccessfully reached Bath & Body Works Direct by calling +1 (800) 395-1001 phone number 0 0 users reported that they have UNsuccessfully reached Bath & Body Works Direct by calling +1 (800) 395-1001 phone number

Stores Customer Care

+1 (800) 531-4504

Click up if you have successfully reached Bath & Body Works Direct by calling +1 (800) 531-4504 phone number 0 0 users reported that they have successfully reached Bath & Body Works Direct by calling +1 (800) 531-4504 phone number Click down if you have unsuccessfully reached Bath & Body Works Direct by calling +1 (800) 531-4504 phone number 0 0 users reported that they have UNsuccessfully reached Bath & Body Works Direct by calling +1 (800) 531-4504 phone number

Accessibility Support

More phone numbers

Bath & Body Works Direct emails

customercare@bathandbodyworks.com

100%
Confidence score: 100%

Support

Bath & Body Works Direct address

95 West Main Street, New Albany, Ohio, 43054, United States

Bath & Body Works Direct social media
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jul 25, 2026
View all Bath & Body Works Direct contacts