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CB Books and Magazines Barnes & Noble Booksellers Complaints #22-41
Barnes & Noble Booksellers

Barnes & Noble Booksellers review: Face mask policy

K
Author of the review
8:31 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Barnes and Noble Corporate response to Face Mask Policy states: Our standard policy is to require customers to wear face coverings, with discretion by store managers to make this policy a recommendation where this is warranted by local conditions;

However, Snellville, Ga (Gwinnette County) has no Face Mask Mandate.

Many customers are turned away for not wearing face mask at the Snellville GA (Web Ginn) location.

Please specify what the correct policy is and/or reasons these incidents are taking place...

Customers would like to have the option of shopping at that particular location as opposed to only shopping at books a million where such rules do not apply... Those who fear contracting a viral infection simply stay home or shop online...

Thank you for your time.

Desired outcome: Clarification of " where this is warranted by local conditions"

Keywords:
customers face coverings local conditions location mandate policy recommendation rules shopping viral infection
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