Banner Health review: ⭐ 1 star – extremely disappointing and unprofessional!

I am beyond frustrated with my experience with Aran Deol at Banner Health!

I scheduled an appointment THREE MONTHS AGO as a new patient. After spending hours researching doctors, I carefully selected this provider and waited three months for my appointment.

Just a few days before my scheduled visit, I received new patient paperwork, which I took the time to complete and submit. Everything appeared to be on schedule.

Imagine my surprise when I showed up for my appointment, only to be told it had been CANCELED BY THE PROVIDER because she was OVERBOOKED!

No phone call. No text message. No email. Absolutely NO notification whatsoever!

To make matters worse, the woman at the front desk casually offered to let me see another provider. Seriously? If I wanted to see just any doctor, I wouldn't have spent hours researching providers and waited three months for this particular appointment!

My time is just as valuable as the provider's time! Patients are expected to show up on time, complete paperwork, and follow cancellation policies. Shouldn't medical providers be held to the same standards?

I understand that scheduling issues happen, but canceling a patient's appointment without even having the courtesy to notify them is completely unacceptable.

Three months of waiting, hours of research, completed paperwork, and a wasted trip—all for NOTHING!

This was my very first experience with this provider, and it certainly did not leave a good impression. Extremely disappointed in the lack of professionalism, communication, and respect for patients' time.

Banner Health, you need to do better!