Balsam Hill review: Don’t buy Balsam Hill Garland

I purchased Balsam Fir garland strands from Balsam Hill in October of 2022. This year, 2 of the ten foot strands have lights that won’t burn. Not the whole strand but just portions. I replaced the bulbs in the areas that won’t light and it did not fix the problem. I contacted Balsam Hill and was told there was nothing they could do since the warranty expired last year. To me, this is unacceptable. You only use the strands for approximately 30 days per year which means these lights have been used for about 60 days in total. Please don’t continue to support Balsam Hill and their overpriced products since they don’t stand by them. They are life-like and realistic (and very expensive) but definitely not reliable and become worthless when there is a problem.