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Balsam Hill
customer service contacts

Balsam Hill
customer service contacts

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44 complaints
15 resolved 29 unresolved
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Balsam Hill headquarters

1561 Adrian Road
California, Burlingame 94010
United States

Balsam Hill phone numbers

+1 888 552 2572
(United States)
United States
0 2
+44 203 368 6726
(United Kingdom)
United Kingdom
0 0
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What is Balsam Hill’s email address?

Balsam Hill’s support and contact email address is [email protected]

Balsam Hill website

Balsam Hill working hours

Mon 5:00 am - 10:00 pm Tue 5:00 am - 10:00 pm Wed 5:00 am - 10:00 pm Thu 5:00 am - 10:00 pm Fri 5:00 am - 10:00 pm Sat Closed Sun Closed

What category is Balsam Hill related to?

Balsam Hill is related to the Business Services category.

What are the social media accounts of Balsam Hill?

What is Balsam Hill's Facebook?
Connect with Balsam Hill via Facebook at Balsam Hill
What is Balsam Hill's YouTube?
Like, share & subscribe to Balsam Hill on YouTube at Balsam Hill
What is Balsam Hill's LinkedIn?
See Balsam Hill's portfolio on LinkedIn at Balsam Hill

Balsam Hill information: contacts, address, founders, CEO, services, and products

Balsam Hill is a multinational company..

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How to write a complaint about Balsam Hill?

To write a complaint about Balsam Hill and get an answer from the officials of Balsam Hill,'s objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about Balsam Hill can be filed via the specific Balsam Hill complaint section.

Overview of Balsam Hill complaint handling

44 Balsam Hill reviews first appeared on Complaints Board on Jan 21, 2008. The latest review Warranty and exchablnhe was posted on Dec 13, 2021. The latest complaint Broken Product upon delivery: Wouldn't replace it was resolved on Sep 28, 2014. Balsam Hill has an average consumer rating of 2 stars from 44 reviews. Balsam Hill has resolved 15 complaints.

Additional information

The United States, Mailing Address
50 Woodside Plaza, Suite 111, Redwood City, CA 94061

The United Kingdom

Q92 Crewe, Weston Road, CW1 6GH, Crewe, United Kingdom

Unit B2 23-107 Erskine Park Road, Erskine Park, NSW 2759 Australia

Is associated with Balsam Hill? is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Balsam Hill Customer Service. Initial Balsam Hill complaints should be directed to their team directly. You can find contact details for Balsam Hill above. is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Balsam Hill. Discuss the issues you have had with Balsam Hill and work with their customer service team to find a resolution.


Latest Balsam Hill’s complaints

11:17 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Balsam Hill - Warranty and exchablnhe

I purchased a tree the end of October to be put up after Thanksgiving. When I started putting together this tree was not what I had envisioned. I spoke with Kelly in customer service and we decided on a different tree. She provided me with the return shipping label. I called FedEx and made arrangements for them to pick up the next Tuesday. I then received...

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2:36 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Balsam Hill - Balsam Hill Christmas Tree

Horrible customer service. Only received half of the tree I ordered and they cannot find the other box. They won't replace the tree with the same one since it's sold out. One supervisor said they would replace with a similar tree and another said they would not replace (actually she flat out told me they were busy and didn't have anymore trees). All they...

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3:31 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Balsam Hill - Outdoor LED Wire Cone Tree Set

I purchased this item for Christmas 2020. I had them all set up in my yard and after a week two of the trees did not light. One of the three does light up. At that time I called Customer Service. The representative I spoke with informed me that these were sold as sets and they could not send just the two as well as this item was no longer in stock for 2020...

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