Bailey Street Home

I recently bought a plant stand from Bailey Street Home, but I was disappointed when it didn't match the description. I followed their instructions to return the item, but I ran into some issues. They gave me a RGA #, but they didn't include a shipping return label. According to their Free Return Policy, they should have paid for the return shipping since my order was over $200. However, when I went to FedEx to return the item, I had to pay $108.27 out of my own pocket. This is not what I expected from a company that claims to have a Free Return Policy.

I'm not happy with my experience with Bailey Street Home, and I plan on reporting them to the Better Business Bureau. I don't recommend buying anything from this company. Their false advertising and lack of customer service is unacceptable.

So, I recently had an unfortunate experience with Bailey Street Home, and it has left me feeling quite disappointed. Firstly, I had to wait for more than an hour in a hold queue to know the status of my order, and to my disappointment, it seems like it's not unusual for them to keep customers waiting for long periods. I tried to reach out to them through various means like calls, emails, and chat messages, but to no avail. Sadly, I was left hanging, and despite the promises that someone would get back to me, that was not the case at all.

What's worse is that they would leave me in the chat queue even if they closed for the day, which I couldn't understand. I mean, isn't it basic customer service to make sure that their customers are attended to and that their concerns are addressed? It seems that the only way to get through to them is to say that you have a new order, which is quite concerning since it feels like they value their new customers more than the loyal ones.

To make matters worse, I decided to dispute the charges with my credit card company, and I'm now tracking all calls, emails, and chat attempts. It's a shame that it had to go this far, and I just hope that other buyers will exercise caution when dealing with this company. Buyer beware.

As a customer of Bailey Street Home, I must say that my experience has been less than satisfactory. Upon receiving my order, I noticed that one of the lights was broken. After contacting customer service, they assured me that a replacement order was placed and that it would arrive within a reasonable timeframe. However, more than a month went by and I had still not received a replacement.

When I reached out to Bailey Street Home, they informed me that the replacement order had been delayed and that it would not be available until mid-November. This delay was unacceptable, especially considering that it had been four months since I made my original purchase in July. When I requested a full return, they refused.

At this point, I decided to initiate a dispute through PayPal. It was only after doing so that Bailey Street Home agreed to send me a whole new light. While I do appreciate their willingness to address the issue, I feel that waiting four months to resolve the problem was simply too long.

To make matters worse, I recently discovered that the replacement light does not match the others in my set. This is extremely frustrating, as I simply want a complete set of four outdoor lights.

Overall, I am extremely disappointed with the level of service I have received from Bailey Street Home. I have had much better experiences with companies like Wayfair and Overstock, and I would not recommend Bailey Street Home to anyone looking to purchase quality items with efficient customer service. If I don't receive a full set of lights soon, I will be forced to dispute and report them to the Better Business Bureau.

I gotta say, I had to wait on the phone for a long time a few times when I was dealing with Bailey Street Home. It was a real bummer, but I guess that's just how it goes sometimes. When I first put in my order, I accidentally used the wrong credit card. I called them up right away to fix it, but they said they couldn't do anything about it. That's not like Amazon or Wayfair, where you can change your payment info super easy.

Anyway, I got these two chairs from Bailey Street Home, but I barely even used them over the course of a year. Then, one day, one of the chairs just fell apart when someone was getting up from it. I was pretty bummed out, so I called up Bailey Street Home to see if they could help me out. I wasn't even asking for a full refund or anything, just maybe a discount on a replacement or some replacement parts. But they just kept telling me that the warranty was up, so there was nothing they could do.

Honestly, I like to buy stuff from companies that are willing to work with their customers when something goes wrong. It's not like I was asking for the moon or anything, just a little bit of help. But I guess Bailey Street Home isn't that kind of company. It's a real shame, because I was hoping to be a repeat customer, but now I'm not so sure.

When I was browsing through the Bailey Street Home website (baileystreethome.com) for the first time, I found that there were a few obstacles when trying to create an account. Initially, I was asked to confirm my email address before proceeding. However, the website failed to prompt me to create a password during this process. As a result, when I attempted to log in at a later time, I was unable to do so because I didn't have a password for the account. It was a bit confusing, to say the least.

Later, when I made an attempt to create an account with the previously confirmed email address, I was notified that the email address had already been used. It took some extra effort to untangle this issue, but eventually, I was able to create an account after contacting customer support.

On the bright side, Bailey Street Home offers a 10% discount to members, which is a great incentive to join. However, I was unsure if I had received this discount or not. It would be helpful for the website to clearly indicate whether or not the discount has been applied during checkout to avoid any confusion.

Overall, it was a bit frustrating to navigate the sign-up process on the Bailey Street Home website. But, I am willing to overlook this issue as they offer a wide variety of unique and stylish home decor items that caught my eye.

As a consumer, there's nothing more frustrating than having made a purchase and not knowing when you can expect to receive your item. This seems to be the experience of a frustrated customer who left a review about Bailey Street Home. Even worse, they've had to wait for over a week and are still unaware of when their product might finally arrive. It's understandable how disheartening this must feel, especially given the excitement that comes with purchasing a new item.

This individual even admitted to having regrets about their purchase. It's unfortunate that such a negative experience has potentially ruined what should have been a happy and exciting time. Additionally, it's concerning to hear that the lack of communication from the company's customer service team has only added to their frustration.

It's worth noting that the reviewer mentioned other frustrations, such as difficulty accessing real people for customer service. This can certainly add to the frustration and delay in receiving updates about the status of an order. By contrast, shopping at a physical store like Home Depot provides customers with the option to interact with sales associates who can offer assistance and provide updates.

Overall, the Bailey Street Home experience described by this customer is a warning for anyone considering purchasing from them in the future. It's clear that the company needs to improve their customer service and communication, as a lack of these elements has led to a very disappointed and unsatisfied customer.

I recently stumbled upon baileystreethome.com and was initially excited about the potential of finding some great deals on their website. However, my experience with this online store left me feeling quite disappointed.

Firstly, I was quickly discouraged to find that the price listed under the search results was actually $8 higher than what was listed on the website itself. This immediately felt misleading and made me question the legitimacy of the prices.

Next, I attempted to sign up for a 25% off discount by entering my email address. Unfortunately, I never received any confirmation email regarding the discount. This left me feeling frustrated and uncertain if the discount would ever be applied to my purchase.

Given my unease, I tried reaching out to the customer service phone number listed on the checkout page but no one answered - despite it being during their stated hours of operation. This lack of communication left me feeling unsupported and unattended.

To further add to the problem, while listening to the customer service recording I was provided with a discount code (night20) for 20% off, which I attempted to use during checkout. However, the code didn't work and ultimately was a waste of time.

Overall, my experience with baileystreethome.com left me feeling quite let down. Although they offer some quaint and interesting products, their lack of communication and unreliable pricing make this online shop quite difficult to recommend to others.

My recent experience with Bailey Street Home has left me extremely disappointed and frustrated. While I understand that some circumstances can be out of a company's control, the lack of communication and customer service I have received is unacceptable.

After receiving an email notifying me that the item I had ordered was on backorder and to contact them if I had any questions, I attempted to reach out to them multiple times. Sadly, my attempts to speak to a live representative were met with consistent hold times, totaling an astonishing 4.5 hours.

Despite leaving two voicemails and sending an email, I have yet to receive any response or acknowledgement from the company. It is disheartening to spend so much time trying to reach a company and still receive no assistance or updates.

As a customer, I expect to be treated with respect and to have my concerns addressed in a timely manner. Unfortunately, the lack of communication and accessibility provided by Bailey Street Home has left me with a sour taste in my mouth. I hope that they can improve their customer service so that no other shoppers have to go through what I have experienced.

My experience with Bailey Street Home was nothing short of a nightmare. I had placed an order for what I thought was a beautiful silver and purple lamp, but when the BOX arrived, I was shocked to find that the contents were clearly not what I had ordered. What I had received was a rust-colored lamp with a purple back panel and red shades - a far cry from what I had initially wanted.

Understandably frustrated, I immediately reached out to the company to voice my concerns and requested a return or replacement. They asked me to send pictures of the product, which I did without hesitation, but then I didn't receive a response. After waiting for a reply for days, I decided to re-send my email and remind them of my case. Unfortunately, that didn't work either, and despite my efforts to contact them three more times, their silence continued.

I'm still left with a lamp that I can't use and no resolution in sight. To say that I'm disappointed with Bailey Street Home would be an understatement. It's unequivocally a SCAM, and I should have known better than to order with them. I feel robbed and scammed by this company, and I wouldn't recommend it to anyone.

Recently, I had contacted Bailey Street Home to enquire about purchasing a headboard for my queen-sized bed. I was pleased to have been informed that two such headboards were readily available in stock. Excitedly, I proceeded to submit my order online, and even pre-filled out my details beforehand. However, my joy was short-lived when I found out that the headboards were unavailable until the 15th of September 2020 - a considerable wait time from now.

Left with uncertainty and anxiousness, I tirelessly searched for ways to confirm if the headboards were, in fact, available for purchase. I dedicated a considerable amount of time on the phone with the customer service representative, who assured me that she would verify if the two queen-sized 2499 BEL 3334077 headboards were indeed in stock. I would like to extend my sincere gratitude to the courteous representative for her speedy service in retrieving the vital information and putting my mind at ease.

I earnestly hope to receive a prompt response from Bailey Street Home, indicating the availability of the desired headboards. I am keen on acquiring them without any delay, as I remain loyal to Bailey Street Home and would prefer to purchase from them instead of seeking alternatives from other companies. Nonetheless, if they are not available, I will be forced to rescind my order, which would be saddening.

Thank you for taking the time to read my review, and I hope to be a satisfied customer soon.

My recent experience with Bailey Street Home, an ecommerce website specializing in furniture and home decor, was far from satisfactory. I was hoping to purchase a desk, but unfortunately, the process did not go as smoothly as I had anticipated.

When I added the desk to my online cart, the item was inexplicably removed and the price altered. I attempted to contact their customer service team several times via phone, but was met with long hold times and unhelpful representatives who were ill-equipped to handle my concerns. While the representatives assured me that they would look into the issue, I was eventually transferred to a voicemail without hearing back from anyone.

In addition, my repeated attempts to contact the company via email were also met with silence. Clearly, Bailey Street Home has some serious communication challenges that need to be addressed.

In light of these difficulties, I would strongly caution others against using this company. While they may offer attractive products, their lack of customer service is a major red flag. There are plenty of other online stores that value their customers and are willing to work with them to resolve any issues that may arise.

I recently had an unpleasant experience with Bailey Street Home (baileystreethome.com), which has left me quite disappointed. To begin with, I received a damaged clock in my package, which is never a great start to any shopping experience. Of course, I requested a replacement for the clock, and that's where the trouble began.

When I reached out about the damaged item, I was asked to provide pictures, which I promptly did, along with a video of the damaged clock. However, despite my best efforts, I did not receive a response from the company. I even contacted customer service and was told that my request had been submitted and that someone would reach out to me within 24 hours. Unfortunately, that never happened either.

As a buyer, this experience has left me feeling quite frustrated and disappointed. I think it's essential for companies to stand behind their products and ensure that their customers are happy with their purchases. The lack of response and follow-up from Bailey Street Home has left a sour taste in my mouth, and I doubt that I will ever shop with them again.

In my opinion, buyers should be aware that if they receive a damaged item from Bailey Street Home, they should not expect the replacement or refund process to go smoothly. While I can't speak to other people's experiences with this company, I would caution anyone thinking of shopping there to proceed with caution. It's always better to be safe than sorry, and in this case, I certainly wish I had taken my own advice.

My experience with Bailey Street Home was disappointing. I was excited to decorate my home with the beautiful lights I purchased from their website, but unfortunately, the quality and visual appearance did not meet my expectations. I was surprised at how cheap and small the lights looked when installed on my ceiling. The high gloss accentuated the plastic look of the shells, which was not visible in the pictures from the website. I would have never guessed that this would be so noticeable when installed. I reached out to the customer service department with my concerns, hoping to return the items I purchased. Unfortunately, I was told that I could not return the lights and received no compensation for my disappointment. Spending over $100 for two cheap-looking lights was a surprise, as the pictures on the website were much more impressive than the actual products. Overall, my experience with Bailey Street Home was disappointing, and I would not recommend their products to others.

My experience with Bailey Street Home was unfortunately not up to par. While browsing on Google, I came across an advertisement for a purchase that was priced at $582. However, when I went to buy it, that price was nowhere to be found. It felt like the website was using bait-and-switch tactics to lure me in. Frustratingly, when I called customer service, I was met with a friendly yet uninformed representative who showed no concern for the price discrepancy that I mentioned.

The website also offered me 25% off if I signed up and gave my email address. I did sign up, only to find that the coupon didn't even work. This whole incident felt like another example of the bait-and-switch tactics being used by Bailey Street Home. Furthermore, I am now inundated by emails from them and other companies, leading me to believe that my email address was sold to other organizations.

While I hope that the product I purchased - a vanity - is of good quality, I will not shop with Bailey Street Home again. I cannot support a company that uses deceptive advertising and disregard for customer concerns.