Azzlee
Reviews and Complaints

I was shopping on Amazon and when I put the first order in, my order dropped to the Azzlee site, which I was not aware of at the time. I do not order many clothes online because it is difficult to predict the size or fabric you might get. I am hoping I will be able to make a return of one item for refund, but that will define whether I will use them again. They made it easy to purchase, but I go back to sites where they make it just as easy to return an item. Most places send a return label inside the package but Azzlee did not have that option.

I was targeted by people pretending to be online merchants to fish for financial/identity information. The said my package couldn't be delivered and I needed to verify my address. They wanted $1.98 unpaid customs fee. This hasn't happened to me before so I asked PayPal for help. They refunded my money. They later told me there wasn't an address problem. The next day the package arrived and PayPal contacted me with a link to pay Azzlea again. Whew. Poor Azzlee, having to deal with this noise. I wish I spoke Chinese so I could apologize properly..

They gave me a refund and never shipped the order. I canceled the order because the reviews on returns was terrible. Too bad I really like the clothes pictures and would like something from your company but you have to improve on shipping; processing orders and returns. In the time it took for you to decide to process my order I had ordered and had delivery from Old Navy, Maybe you could investigate their shipping procedure's for more efficient customer loyalty:

They responded more quickly to my dissatisfaction than they did processing my order

I had to return some items and that was not so easy but they offer several alternative options to sending the clothing back. When I took one of the options, the service experience was good. It was all by email. My questions were responded to quickly and I was satisfied by the process and results.

The customer relations people with whom I communicated were pleasant and helpful. I had to return some items and that was not so easy but they offer several alternative options to sending the clothing back. When I took one of the options, the service experience was good. It was all by email. My questions were responded to quickly and I was satisfied by the process and results.

Credevo non arrivasse nulla dato che entrando nell'area privata de "i miei acquisti " non appariva nessun acquisto e nessun "traccia il mio ordine ". Mi stavo preoccupando anche perch? avevo gi? pagato tutto.
Ho mandato una mail all'azienda e mi hanno risposto molto in fretta rassicurandomi. Nel giro di 3/4 giorni dalla mail ? arrivato tutto.

Credevo non arrivasse nulla dato che entrando nell'area privata de "i miei acquisti " non appariva nessun acquisto e nessun "traccia il mio ordine ".. mi stavo preoccupando anche perch? avevo gi? pagato tutto.
Ho mandato una mail all'azienda e mi hanno risposto molto in fretta rassicurandomi. Nel giro di 3/4 giorni dalla mail ? arrivato tutto.

It would be nice to know when items in a certain size or color are either sold out or unavailable prior to checkout. When I got to the checkout screen, I noticed the blue color in the Casual Graphic round neck long sleeve Cat fleece sweatshirt was in size small in the Casual Graphic Round Neck Neck Long Sleeve Cat Sweatshirt and I wanted a size large, so I had to backtracked to make sure I wasn't making a mistake and selected the blue color again. When I checked out the second time, it was in the size small again. So I sent back again and chose the gray color. It should have been easy, but this took the fun out if it. I should have just given up, but I liked what I saw. I hope all of this is worth it.

The clothes look good in the picture but not good quality. Overpriced. They do pay return shipping. No invoice, or paperwork with product. I will not purchase from them again. Wish I had read others reviews first. Paid too much. Live and learn.

DON'T BUY FROM THEM. Clothes run small and customer must pay to return when clothes don't fit. Poor way to run a business.

This is a very bad company. I took a leap and ordered 100+ dollars worth of merchandise. I wanted to return a lot of the oder due to size issues. Be aware there is a 30 day window for returns. They went back and forth negotiating return options. Then they stopped answering my email in a timely manner. I really felt that they were trying to run out the clock on the 30 days. I told them that I was going to return all of the items and that I expected a full refund. I mailed the items, at my expense, to their SC office. They signed for the package and a few days later said they could not accept returns there. I did not receive the items and I am still out the 100+ dollars and shipping cost. Be careful!

If you think you might need to return the item, DO NOT order from here, horrible customer service. I received the items I ordered and they were nice, but did not fit. I knew that if I exchanged them the new items would not be at my house by the time I needed them, so I needed to return them. And that is when my still going journey to hell began. First off to return them you have to email them to even get "approval" to return. Took 4 days for someone to answer me the first time, and gave me the run around to exchange and not return. When I emailed them back that I needed to return I have heard nothing. I need them to send me the approval and address to send the items. That was 2 weeks ago. I have emailed them every other day trying to reach anyone, and I get no emails back. There is no number to call, so I am stuck with a box of clothes that don't fit still it is a hefty amount of money that I can't use. Unless you know you will keep the be clothes no matter what, I do NOT recommend shopping here. Hope to hear back from someone soon, otherwise I am contacting the BBB to get help. The journey to hell continues.

Order number. AZL240114012829921. Invoice number. *[protected]

I want my money back. The pants themselves were okay, but the lack of information and communication from Azzlee was frustrating.

After some research, I found out that Azzlee is a relatively new online clothing store that specializes in trendy and affordable fashion. They offer a variety of clothing items, from dresses to accessories, and cater to women of all sizes. Their website is easy to navigate and their prices are competitive.

However, my experience with Azzlee was not the best. The lack of information and communication regarding my order was disappointing. I understand that mistakes happen, but not including any labels or paperwork with my order was a major oversight. It made it difficult for me to figure out where the pants came from and who to contact regarding my issue.

On the positive side, their customer service did respond to my complaint in a timely manner. Although I was offered a gift card, I appreciate the effort to make things right. I do hope that they can follow through on my request for a refund, as that is what I truly want.

Overall, I think Azzlee has potential to be a great online clothing store. However, they need to improve their communication and organization when it comes to fulfilling orders. I would recommend them to others, but with the caveat that they should be prepared for potential hiccups in the ordering process.

The quality of the dress I received from Azzlee was not up to par. It felt cheap and more like an oversized nightgown than a fashionable piece of clothing. The pants were also disappointing, as they were very baggy at the bottom and made of a thin corduroy material that did not match the pictures on the website.

To make matters worse, I have been trying to get a return label since May 3rd, but Azzlee has been putting me off or not answering my requests. When they do respond, they try to offer me a gift certificate instead of a refund. Additionally, they are very adamant that I do not return the item to the address on the original shipping label.

After reading other reviews, I found that this is a common issue with Azzlee. They seem to operate in a way that is not customer-friendly and does not prioritize quality products or customer satisfaction. Based on my experience, I would definitely NOT recommend shopping with Azzlee, even if the pictures on their website are pretty.

So, I gotta say, I had a pretty bad experience with Azzlee. I mean, I'm not one to complain, but this was just ridiculous. First of all, there's no return policy. And they don't tell you that when you buy something! So, if you get something that's not what you expected, tough luck. They make you jump through all these hoops, asking for pictures and screenshots and all that, just to stall and not give you a refund. It's like they're trying to rob you!

And don't even get me started on the customer service. It took days to get a response from someone who's probably on the other side of the world. I mean, come on! And then when I finally did get a response, it was just more of the same stall tactics. I had to go through PayPal to get my money back, which was a huge hassle.

Honestly, I think these overseas companies need to be flagged on Facebook and other sites. People need to know that there are risks involved with buying from them. The delivery times are long, and if you don't like what you get, you're stuck with it. It's just not worth it.

So, I recently bought a dress and jacket from Azzlee.com for a family wedding. I ordered my usual size, which is large, but when the package arrived, I was disappointed to find out that the jacket seemed like a size small. I couldn't even fit my arm into it! What a bummer! The dress material was also not up to my expectations. I was really looking forward to wearing it to the wedding, but now I had to look for something else to wear.

I tried to contact their customer service through email, but no one replied to me about my refund. So, I decided to mail back the package to the address on the package. However, a week later, I received an email from them saying not to send the package back to the address on the envelope. It was too late for me since I had already sent it back to California. I requested a complete refund plus $12 for shipping the dress back to them.

I was really disappointed with my experience with Azzlee.com. I was hoping for a better outcome, especially since I was attending a family wedding out of state. It would have been great if they had replied to my email earlier, so I could have avoided all the hassle of mailing the package back. I hope they improve their customer service and quality of their products in the future.

I gotta say, I had a pretty rough experience with Azzlee. I ordered three things from them, but ended up wanting to return two of them. I tried emailing them multiple times, but it took them forever to get back to me. When they finally did, they offered me a partial refund, but told me to keep the items I didn't want. I wasn't too happy about that, so I kept emailing them back and forth. Eventually, they offered me a little bit more of a refund, and I just accepted it. I mean, if it was that hard to deal with them, I didn't want to risk not getting any refund at all.

Honestly, I don't think I'll ever order from them again. And I'm definitely going to tell all my friends to stay away from them too. If I could give them zero stars, I totally would.

The clothing I received from Azzlee was not up to my expectations. I was disappointed with the quality and fit of the items. I immediately reached out to their customer service team via email to request a return label. Unfortunately, my experience with their customer service was not the greatest.

I received a response to my email with three different options for returning the items. I chose the option to receive a return label, but as of now, I have not heard anything back from them. I am still waiting for the return label so that I can send the items back and receive a refund.

Overall, my experience with Azzlee has not been a positive one. The clothing I received was not satisfactory, and their customer service has been lacking. I hope that they will improve their services in the future so that other customers do not have to go through the same experience as I did.

I recently made a purchase from Azzlee and while I did receive my items in a timely manner, I was disappointed to find that the fabric was too thin and see through. I was hoping for a higher quality product, but unfortunately that was not the case.

I decided to return the items and was surprised to find that I had to request a return authorization before doing so. This meant that I had to email Azzlee twice in order to get the process started. It was frustrating to have to jump through these hoops just to return a product that didn't meet my expectations.

After waiting for what felt like forever, I finally received a response from Azzlee. They promised to send me the correct return address so that I could ship the items back myself. However, I am still waiting for that information and it has been quite some time now. I am disappointed that the return process has been so difficult and time-consuming.

Overall, I would say that my experience with Azzlee has been less than satisfactory. While I appreciate the timely shipping, the poor quality of the product and difficult return process have left me feeling frustrated and disappointed. I hope that Azzlee can improve their customer service in the future so that others don't have to go through the same experience.

I gotta say, I'm pretty disappointed with Azzlee. I ordered some stuff from them a while ago and I STILL haven't gotten it. Like, what's the deal? I thought this company was supposed to be good, but every time I check my account, the status is the same. And don't even get me started on the packing term - it's been three days and nothing's happened.

I tried to cancel my order, but apparently my stuff is already in Texas, so I'm stuck with it. This whole thing has taken way longer than I expected. I get that international shipping can be slow, but come on. And to top it all off, the responses I've gotten from Azzlee have been super slow and not very helpful. It's like they don't even understand what I'm asking.

Honestly, I'm starting to lose faith in this company. I don't think I'll ever recommend them to anyone. I just hope that when my stuff finally does arrive, it's worth all the aggravation.

Also, can we talk about the language barrier here? I mean, I'm not trying to be rude or anything, but maybe someone at Azzlee needs to brush up on their English skills. It's hard to communicate when there's a language barrier.

Overall, I'm pretty disappointed with my experience with Azzlee. I wouldn't recommend them to anyone.

I recently made a purchase from Azzlee and I have to say, I was not impressed. I ordered 5 tops, hoping for the best but not expecting top quality. It took a whopping 3 weeks for the items to arrive, which was already a bit of a disappointment. When I finally received the package, I was disappointed to find that the material was chinzee and the items did not fit me properly.

I immediately contacted Azzlee to initiate a return. However, it took them a whole week to get back to me! When they finally did, they offered me a mere 30% refund and told me I could keep the items. I was taken aback by this offer and told them that I wanted to return the items for a full refund. Another week went by before I heard back from them again, and this time they offered me 50% refund and told me I could keep the items.

Feeling frustrated and like I was getting nowhere, I finally caved and told them that I would accept a 75% refund and keep the items. However, it has now been a week since I agreed to this offer and I still haven't heard back from them. It's incredibly frustrating to deal with a company that takes so long to respond and doesn't seem to care about their customers.

Overall, I would not recommend buying from Azzlee. Their customer service is lacking and the quality of their products is not up to par. If you're looking for a reliable online retailer, I would suggest looking elsewhere.

I gotta say, I'm really diggin' this dress from Azzlee. I actually ended up buying two of 'em to make sure I got the right size, and they both arrived in just a few days. But here's where things get a little tricky - I've been tryin' to return one of 'em, and I can't seem to figure out how to do it!

The website says to contact "***@azzlee.com" to initiate a return, so I've sent 'em five emails already. But guess what? I haven't heard back from 'em once! I'm startin' to get a little frustrated here, 'cause I really wanna return this dress and get my money back.

So here's the deal - if I don't get a response from Azzlee with an actual address to send the dress back to within the next 48 hours, I'm gonna have to take some serious action. I'm talkin' about contactin' the Better Business Bureau and filin' a complaint about their shady business practices. I even threatened to do this in my last email to 'em, which was two days ago, and still nothin'.

Honestly, I'm startin' to think that Azzlee doesn't even have a customer service department. I mean, how hard can it be to give me an address to send the dress back to? So once again, I'm beggin' ya - please give me a real, physical address to send this dress back to. I just wanna get this over with and move on with my life!