Avast Software

Guys dont trust AVAST. Contacted them They say “Oh sorry for the auto renew” we will give you a 50% refund. when queried this I want a full refund they now say Oh it will take a week to refund Terrible service, The consultants treat you are like a stupid person when you ask the detailed questions they answer with generic answers.

Cancel and Uninstall : No recommended at all

Used Avast trial products 2 years ago. Cancelled and uninstalled last year. They have been billing me $84.95 repeatedly o er the past year for something I don’t use or own! This is extremely frustrating as there is absolutely no email address to reach support in the company. I spent over an hour searching the entire site for some way to explain why I would not pay for a product I neither own or use!

I am Surprised you debit subscription money from my bank account whereas there is no subscription I have with you. I checked even in the Avast account there is no computer linked and use your Avast software. If I may ask, what is the money you debit from my bank account it is for? Please stop that immediately and refund the money you took. If you don't do it I will report that you practice fraudulent activities.

Many platforms, people internationally complaining about Avast renewing or charging double for the same products, without any consent., as abovementioned. I went on the Avast site, what an unfriendly site keeps reverting me back, can't obtain any e-mail to forward my complaint to Avast. It seems Avast site is intentionally rigged to make it difficult to contact the correct people for a refund or to report criminal activities inside Avast. I battled cancelling my credit card renewal which seems to be done automatically by your sly system. I even lost many days on my previous subscriptions. I have never selected automatic renewal, I will decide on when to renew. Avast is acting criminally, and I feel this matter must be reported to the INTERPOL office in my country. If Avast ignores my pleas, I will have to proceed with criminal dossier to INTERPOL and contact all media platforms to warn people about Avast criminal behaviour. It is what it is namely Fraud.

Between the 30 December 2023 and 1 January 2024, you deducted a payment from my account of £79.99p for Avast Software that I had cancelled some time prior to this payment being taken. The Reference number I have on my account is: [protected] and it is stated as going to DRI*AVAST SOFTWARE.

Whilst I can fully understand that this wrongful withdrawal may well be due to a technical error, I was not happy to find that you had taken the payment, and I would like an immediate refund of the sum involved.

My name is Thomas Charles Thrift, and the account you will need to return the funds to is a Natwest account with the card number ending in the numbers 0871.

I would be grateful if you would expedite this as rapidly as possible.

Regards, T.C.Thrift

I have sent a few emails asking if the site requiring my Social Security Number is secure and have received no answer. Someone needs to answer this question.

I have gotten notifications from Avast that the dark wed has shown my name but I have never entered my Social Security.

How is it possible that the dark web has my info when I have never entered same?

And by-the- way, the email address listed for Avast is incorrect.

I have cancelled Every subscription I have had with Avast and have on more than one occasion contacted them to demand a refund for money they have taken from my bank account. I got their guarantee that there are no subscriptions or renewals to my name, yet funds keep getting taken out. I have reported theft by them to my bank, yet they still take funds without authorisation.

I unknowingly signed up for Avast Premium in 11/22 at the same time I was billed for Avast Ultimate. No one informed me that they were redundant products. I was not aware of the charge. I have asked the company to cancel my subscriptions and they will only agree not to renew them. I have requested a refund for the Avast Premium since it is a redundant package. They have refused to do so. They will not let me cancel my subscription except annually.

My name is Rafael S. Diaz, Jr. My complaint is double billing. Following is what appears in my billing statement

Sale Date: Post Date

July 25, 2023 July 26 DRI* AVAST Software avast.com/ord IE P !,100.97

July 25, 2023 July 27 DRI*AVAST Software avast.com/ord IE P 1,303.10

The entries in my billing statement from BDO ( Banco de Oro) Bank in the Philippines show double billing. The amount differed because of daily Forex changes.

For a year no billing issues with Avast until now. Paid about $50 for six months and Avast always send an invoice with details of what I was buying and for length of sevice. Last week they automatically billed my PayPal for $106 (double normal) and did not state what for or for how long. I did not place Avast on auto billing but somehow they made it possible. I do not pay anyone on auto bill ever. This almost overdraw my bank account and PayPal. I am done with them.

A few weeks ago I read a report they auto withdraw $10K on another person. Avast has gone rogue.

Your email about "not using Avast security for a while puzzels me. I recently paid for an Avast installation within the past year and now I got your email saying I haven’t used it for a while. I use it EVERY day and now with your recent email I uninstalled the old program and installed the new Avast program thinking that it is an upgraded version and your email also sent the activation code. I just paid for this subscription again with my American Express card. What’s going on guys? Are you guys trying to screw me over with some kind of double billing? I would like some kind of answer. Maybe your records are screwed up. How can you say I have’t used Avast for a while when the first thing I do EVERY DAY WHEN I START UP MY MAC IS TO RUN THE AVAST PREMIUM PROGRAM AND GO THROUGH THE UPDATES, VIRUS SCANS AND CLEANING.

Please check your billing / payment records and give me a status on my AVAST subscription.

Neil M Fogliani

30 Jan 2023 DRI*AVAST Software DUBLIN 2 $79.99 1 Feb 2023

16 Feb 2023 DRI*AVAST Software avast.com/ord $64.99 18 Feb 2023

18 Feb 2023 DRI*AVAST Software DUBLIN 2 $84.99 20 Feb 2023

25 Feb 2023 DRI*AVAST Software DUBLIN 2 $119.99 27 Feb 2023 7 Mar 2023 DRI*AVAST Software DUBLIN 2 $69.99 9 Mar 2023

Can you please explain what I am paying for?

Sheryll

i think i am being charged several times for my service. i need someone to explain the billing to me if i dont get an answer soon i will cancel all payments in the future.

got billed $75.15 ref # 8329 on jan -6 2023

then $101.74 on ref # 5358 on Jan 31

then $89.74 on ref #9475 on dec 23 2022

please help me understand

thanks william Russell

email [protected]@nuveramail.net

This is my 3rd report to get this charge returned. On 9/17/2022 I was charged $109.46 on my VIsa account for this software product that I didn't order and never received. I pushed the dispute button on my online account and was advised that I needed to go directly to the source. On looking online at complaints about this very issue, I see that I am not alone. It seems that many others have had this happen with varying prices.

I had downloaded your free antivirus software. All was fine and then your company offered a 3 month full service program for free. Once the 3 month trial period was over and I didn't renew and didn't begin to pay for your service, within a week, I began to get weird msgs and virus activity on my computer. The messages always included information requiring me to pay for the full service again or I would continue to have problems with virus activity. I was being blackmailed into paying for your service. This is unacceptable behavior. I will never use your software again and will continue to pass on to all friends and for that matter any one who will listen about your company and the extorsion tactics you people use to get a sale of your product. I have since downloaded a competitors antivirus software and deleted yours and my systems is cleared using the new software and my computer is now virus free. You people should be ashamed of yourselves.

Sincerely

I found an amount of $109.46 on my Visa credit card for this product (DRI*AVAST SOFTWARE avast.com/ordMN) that I didn't order and want a refund. The transaction date was 9/17/2022. I contacted my cc company and they advised me to go directly to Avast...the phone number for them that I found only produced a fast busy signal. I have been unable to resolve this issue directly with them. I have gotten online and have seen that this is not an isolated incident. It appears that many others have had this happen. I appreciate any assistance with this. Thank you

Why am I charged twice each year? This year is was $89.99 and $64.99 both charged on 14th Oct 2021. Last year it was $25.99, 29th Oct 2020 plus $35.88 on 28th Oct 2020. All charged to my Mastercard And why has the cost increased so much this year? 150 percent increase. thanks, j w smith - [protected]@hotmail.com I wrote previously but never got a reply.

Avast has charged my account multiple times for services that I did not request or authorize. The last time was on June 30, 2022 when they took $104.93 out of my account. Previous to this event, at the end of December 2021 Avast took $74 out of my account. Less than 2 week after that on January 9th, 2022 Avast took $95 out of my account. I informed them not to take any money from my account and to cancel every subscription that they may have in their computer from me. I told them not to ever charge my account again. I have a transcript of my chat with Avast with all of the information in the chat. I thought that my relationship with Avast was over. The day after the last event Avast contacted me via e-mail and tried to continue a business arrangement. I thought I made it clear that they should cancel everything and never contact me again. I have contacted my bank and blocked Avast.

Money has been taken out of bank account on 13.06.2022 total RS 3978.79 which has not been authorized I have not set anything up with you.

It is showing up on my bank statement as dri avast software

Transaction date 13.06.2022

I entered my account card no but 1 month trial version is write but immediately deducted my amount without permission

I need this money refunded back to Federal bank account immediately as I have complaint police station.

pound amount is 41.98