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Today a charge of $14.95 popped up being charged to my account. I neither looked at nor ordered any service for audio books or any other book at any time from any provider. Worse yet, this would have been an ongoing monthly fee for a service I did not order.
I am now told my card will be de-activated and I 'may' get a replacement within 7 to 10 days and after that another 7 to 10 days for the fraud to be credited to my account. This is terribly disturbing. I have requested a refund but I am the one who will be inconveniently affected for several weeks from now.
I feel I am lucky to have caught this charge for a monthly fee not ordered. Just think how other people will feel if they don't notice the fraudulent fee.
Same fraud has happened from my 2 credit Card back to back... Don't know how to her rid of it... Any solution with anyone plz share
Contact your bank to claim and refund this money
It has happened to me and I noticed it just today.
I don't know why with which right you steeled from me $14.95, by charging an unauthorized charge of $14.95, why do you do that...!?, it is my money, and i never gave you the right to do that...!
Yisocher Twersky
Yes, thank you very much for posting. I just noticed Audible has been doing that to me as well. For the past four months charging my Visa for a monthly fee. I never gave them my credit card info., so how did they get it?! Pulled the info. from somewhere! This is disturbing as I never authorized this, nor signed up for the subscription service, nor gave Audible my credit card info. I recall downloading a 'free' audio book, but that was all, never signed up for a subscription and never gave them my credit card info. BEWARE OF THIS BUSINESS. FRAUDULENT ACTIVITY.
******LADIES AND GENTS! THIS ISN'T A SCAM! I just found this link: CANCEL HERE: http://audible.custhelp.com/app/answers/detail/a_id/7083
AGAIN - This is how I found out about this. The lady I talked to on the phone, said my husband had used our Amazon account to purchase an audio book. He used his OWN card. However, there's a monthly subscription with AUDIBLE with AMAZON. So this means, even if he used his own card information - if they try to bill the card monthly, and for any reason at all they're unable to collect funds...AUDIBLE AND AMAZON will also bill any other card on file until they receive a payment for the monthly subscription of $14 or $16! That is in the agreement you accept when you purchase an audio service through Audible /Amazon. It doesn't matter if you didn't purchase with YOUR card. Because your card is listed as a payment method, your card will be attempted if the original card doesn't have funds. This also means if your friend, mother, cousin etc used your card at any time...and its listed on a profile..they will try your card. This isn't a SCAM, your loved ones or yourself didn't R E A D the fine print where it tells you in 30 days it'll charge you a monthly subscription fee.
Simply follow this link: CANCEL HERE: http://audible.custhelp.com/app/answers/detail/a_id/7083 to cancel your subscription. The lady I talked to was nice enough to refund me all the charges I had on my card! Simply be NICE and you'll get them all refunded, as technically YOU or your loved ones agreed to it and well...YOU agreed to let them use your card. If you didn't agree, then you've got an even bigger issue at hand with theft :/
Again...for the small people in the back...CANCEL HERE: http://audible.custhelp.com/app/answers/detail/a_id/7083
This isn't a scam...R E A D I N G is important when you put your card information on the internet!
You're welcome! - Emilia
Thanks for posting it had just happened to me.
You are correct. It wasn't until I received a charge on my business account that I realized what was happening. I actually called the number and because it showed that I had been charged a monthly fee for several months, but had actually never bought an audio book, they have refunded me all my money and closed the account. The gentleman I spoke with was very professional and most certainly helpful. It is done through Amazon and is not a scam. The number to contact them is [protected].