AT&T / promotional gift

On June 15, 2019, I was promised a s gear 2 smart watch. I was excited, with this was the agreement I just try direct tv on my mobile phone. I had paid about $37 dollars and try to use it on my phone. Direct tv didn't work on my phone. I waited until the end of the month, called and cancelled on line. Next thing I kept seeing that the gift was in back ordered, it continue for a while and then I get email that it was canceled. Today I had spent my morning talking to a woman at at&t to then tell me that I can pick up my watch at 16 E Foldham AT&T's. I went over to the store and to my knowledge they do not hand over watches without an order from At&t. She lied. At&t store told me it was a retention tactic. To keep me, then to be called and told they will help me. Then courtesy gave me the round around and became nasty with me about it is not in the factory. They do not have it. I called again to give an official complaint and the person was trying to give me a phone, I didn't ask for a phone. When he asked me how many people are in my house, I was upset because I didn't understand the question. I was angry, I asked to speak to someone else and after a few minutes the line went dead. This was the icing on the cake. Today is Aug. 30, 2019. 1:41 pm

Aug 30, 2019

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