AT&T Small Business’s earns a 1.0-star rating from 1 reviews and 5 complaints, showing that the majority of small business clients are dissatisfied with telecommunications services.
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5G Wireless with Netgear Nighthawk is useless
In the past my business had a wifi box wired to a telephone line. I loved it. It was reliable and fast. When I moved inside the same office park to a different building, that service was not available and I was forced into a 5G wireless contract with this useless little cancer causing 5G Netgear hotspot.
Positives... none
Negatives: When it is working my Zoom sessions with clients freeze and I am forced to use my Verizon cell phone to either connect to the computer for solid signal or just do the call on my phone. Sometimes it just doesn't work at all, and yet the ATT help people tell me there's data being transmitted by the unit. Their word against mine.
Even listening to video podcasts, it freezes (spins) and I have to stop it and hit play to keep it going. So I generally disconnect the wifi and just use my Verizon phone to listen. What am I paying for?
Recommendation: DO NOT buy the Netgear 5G Nighthawk hotspot. It is garbage. Or maybe the 5G network is garbage. Don't know. Either way, STAY AWAY. Use another service .
AT&T Small Business Complaints 5
Mobile service
I'm writing to express serious concerns regarding a recent experience I had with one of your team members, Aliya L*******. She contacted me at my office about upgrading our phones and provided an estimate of $330 monthly. At no point during our conversation did she mention activation fees or taxes. According to Heather, an AT&T representative I later spoke...
Read full review of AT&T Small BusinessBusiness landline.
On November 22nd my business line with 3 lines in the hunt group where all canceled without my knowledge. September 26, 2023, I signed a Letter of Authorization giving ATT permission to transfer my 3 business lines to a cell phone. I wasn't notified of the cancellation date. I didn't receive any cell activated phones. My business is losing 2500 a day. I will be looking to file an Arbitration to recover lost revenue.
Claimed loss: $2500 per day not including new customers and losing old customers.
Desired outcome: For it to never have happen.
AT&T Small Business: Useless Service and Total Joke
AT&T Small Business is a total joke. They don't do anything and are completely useless when it comes to making things work. I've had nothing but problems with them and their service is just BS. I wouldn't recommend them to anyone.
Is AT&T Small Business Legit?
AT&T Small Business earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Smb.att.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
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- The website belonging to AT&T Small Business has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to AT&T Small Business. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
AT&T Small Business: Easy to Sign Up, Impossible to Cancel - A Frustrating Experience
ugh, at&t small business is such a pain in the butt. i signed up for their services and it was easy peasy lemon squeezy, but when i tried to cancel it was like pulling teeth. seriously, it was impossible. i ended up getting billed forever and ever and ever. don't waste your time with these guys.
Terrible Experience with AT&T Small Business Cell Service: Managers Lied and Frustrating Circles
AT&T Small Business is a company that provides cell service to small businesses. I had a really bad experience with them. I was going around in circles trying to get my cell service to work. It was really frustrating and I felt like I was wasting my money. The managers at AT&T Small Business lied to me over and over again. I don't think anyone should bother with this company.
Overview of AT&T Small Business complaint handling
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AT&T Small Business Contacts
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
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