I have been a customer from the time it opened. Service was always pleasant. But now it is very toxic, for me and several of my friends. We have observed the Manager of this location ridiculing a staff member in a very hostile degrading manner while we shopped. Several ladies put down what we were purchasing and walked out. The Manager also talked very aggressively towards another lady who entered the store to shop. We all saw it. Please address the behavior of this manager or you will start loosing business.
Desired outcome: This manager needs training on how to address her staff and customers in a polite and courteous and respectful manner.