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Ardent Property Management

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Customer Service

+1 614 989 8917 (Leasing Information)
+1 614 431 1203 (Fieldstone Trace)
+1 614 848 4424 (Northpark Place)
+1 614 889 1554 (Sawmill Ravine)
+1 614 918 6722 (Braxton on Bethel)
+1 614 253 4600 (The Greyson at Hickory Chase)
+1 614 253 4608 (Gage Crossing)
+1 614 253 4606 (Arden Park)
+1 614 253 4604 (Emerson Park)
+1 614 933 9200 (Albany Landings)
+1 614 866 6100 (Residences at Central Park)
+1 614 855 2200 (Residences of Gahanna)
+1 614 918 6702 (The Woods at Perry Lane)
+1 614 253 4700 (Jefferson Point)
+1 614 836 8043 (Winchester Park)
+1 614 253 4702 (Addison Woods)
470 Olde Worthington Rd
Westerville, Ohio
United States - 43082
Mon9:00 AM - 5:00 PM
Tue9:00 AM - 5:00 PM
Wed9:00 AM - 5:00 PM
Thu9:00 AM - 5:00 PM
Fri9:00 AM - 5:00 PM
SatClosed
SunClosed
Fieldstone Trace
7999 Wildflower Lane, Westerville, OH 43081
Fax: +1 614 848 4372

Northpark Place
1350 Gage St., Columbus, OH 43240
Fax: +1 614 431 1205

Sawmill Ravine
3116 Hayden Rd, Columbus, OH 43235
Fax: +1 614 889 6099

Braxton on Bethel
1524 Braeton Parkway, Suite 101, Columbus, OH 43235
Fax: +1 614 918 6723

The Greyson at Hickory Chase
4460 Mountain Laurel Rd, Hilliard, OH 43026
Fax: +1 614 253 4601

Gage Crossing
5927 Avery Wood Avenue, Dublin, OH 43016
Fax: +1 614 253 4609

Arden Park
5793 Hoover Falls Drive, Westerville, OH 43081
Fax: +1 614 253 4607

Emerson Park
6735 Brookline Gardens Road, Westerville, OH 43081
Fax: +1 614 253 4605

Albany Landings
5500 Bilberry Lane, Westerville, OH 43081
Fax: +1 614 855 6143

Residences at Central Park
800 Ellington Circle, Gahanna, OH 43230
Fax: +1 614 866 6005

Residences of Gahanna
1400 Hollybriar №124, Gahanna, OH 43230
Fax: +1 614 855 0300

The Woods at Perry Lane
4901 Warner Rd, Westerville, OH 43081
Fax: +1 614 918 6703

Jefferson Point
882 Tayler Station Rd, Columbus, OH 43230
Fax: +1 614 253 4701

Winchester Park
4080 Waderidge Trail, Groveport, OH 43125
Fax: +1 614 836 8194
Hartford Village Commons
1040 Hartford Village Blvd, Columbus, OH 43228
Fax: +1 614 918 6713
 
Addison Woods
1655 Gilmore Park Ave., Columbus, OH 43204
Fax: +1 614 253 4703

Complaints & Reviews

Ardent Property Management — apartment management

Long story. Where do I begin? In July we sold our home, and we are in the process of building our home. So in...

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Ardent Property Management — fraudulent practices

I recently moved out of the Fieldstone Trace Apartments in Columbus, Ohio. We cleaned every square inch of...

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Ardent Property — over chargesd

I moved in on 8-9-2011. I travel for a living and not home alot. I was out of town and come home to find out...

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Ardent PropertiesPoor service

I am having an issue with my A/C not working, I called the office first on the 15th of March, the maintenance man came over looked at the unit and left. The next day i called the office again and he came over again, this time saying that he did not have the equipment to test the unit. On Monday the 19th i called again and was told by the office manager that he would call the AC company since they did not work on those units. i wasted 3 days with this.. The AC company showed up late Wednesday afternoon, added freon but apparently there is s leak in the system. I talked to the manager and he said the AC people needed to get into two other apartments to check for the leak, He needed to give these two apartment residents a 24 hr notice before entering. He told the that would be done Wednesday the 21. I was promised by him that the issue would be resolved today the 22nd. I call the AC company because as usual the manager does not return phone calls and they told be that they wont be coming out until Monday the 26th. So i have been repeatedly lied to my the manager and i still have not heard his explanation as to why this is taking over 10 days to resolve.

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    Ardent Property ManagementUnethical business!

    Ardent is an unethical business. It will take advantage of tenants and drive up costs in addition to the deceptively low rent. Caveat Emptor: Tenants should avoid any property managed by Ardent. I represent many landlords and other property management companies. To date, I know of no company that is worse than Ardent Property Management. Thus, prospective tenants should go elsewhere. Current tenants should leave at the first moment their lease ends. You can find ethical landlords and businesses around Columbus and its outlying suburbs that will treat you with respect as a valued customer. The facts are telling - Ardent has had so many complaints against it filed with the Better Business Bureau based upon these unethical practices that it has stopped responding. The BBB can provide renters with information concerning the extent of Ardent's behavior, as well as point such renters in the right direction regarding ethical landlords/property management companies. Further, the Attorney General's Office has fielded similar complaints against Ardent. What more proof does one need?

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      • Ho
        Honestreviewer Sep 22, 2011

        Ardent is horrible! The corporate office does not return calls. On-site management team at Fieldstone Trace is rude and unethical. I can't wait to get out of here! Please do NOT rent from Ardent! If you do, read every word in the lease and make sure they do not change the dates or $$ on you! Apparently, when you move out, they will not do a walk through and clear the townhouse, they tell you that it will be handled by the corporate office and then they send you a big bill 30-90 days later for repairs that are bogus. I'm preparing myself for that surprise after I move out! It's too bad that they find it earier to jack people around instead of just running a good, solid business.

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      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Ardent Property Management — Treatment of residents

      I was a resident here for 9 months. I am a single mother of two young children. I had been laid off so I...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Ardent Property Management Inc., Fieldstone TraceNot issuing a refund check.

      In August of 09 my husband had given Fieldstone Trace Apartments $50 to hold an apartment. We were told that the $50 was 100% refundable if we chose not to move to their location. In September we decided to move to a better location. I had called to inform them that we would not be moving to an Ardent property. The same person I was dealing with in August, said "I will contact cooperate to have them refund your money". In October, I still had not received the money. I called and left messages three more times. They did not call me back. Finally in December I had talked to another person, she gave me a run around about why I had not received my money. She told me that she would have the refund check in the mail that day. As of January 19th, 2010, I still have not received my refund.

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        • Ba
          Barbara J. Barber Jan 19, 2010

          They are out to steal your money!

          0 Votes
        • Jo
          johnny long Mar 08, 2010

          They are very dishonest over there. I just moved out of the apartment and was saddled with a $405 bill claiming I didn't clean the apartment properly. This is an apartment which my wife and i cleaned from top to bottom when we left. They expect you to leave the apartment in the same condition when you moved in. I definately wouldn't recommend them to anyone based on my experience with them.

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        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Ardent Property Management — Unethical and fraudulent charges

        STAY AWAY FROM ARDENT COMMUNITIES! Ardent, formerly known as "Triangle" is a complete joke of a company. I...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Ardent Property ManagementAbuse of consumer

        We rented from Sawmill Crossing Apartments in the same apartment for four years and despite leaving the apartment clean, were charged over $800 after moving out.Would anyone live in an apartment four years with nothing on the walls, rugs, etc??? We are in our 50s, not people who party, etc. I saw the carpet they use (light beige) for 50 cents a square foot - that is consumer price on sale!! Their apartments look nice but it is the cheapest of everything and if you rent from them, when you leave YOU will be paying to put the apartment back in "pristine" condition for the next person. This happens to many who leave unless the apartment is perfect as we have seen other complaints posted and hope to see so many that they will have to stop what we consider a sad abuse of the consumer.

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          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Ardent Property Management — Scam and cheating

          Ardent is an unethical business. It will take advantage of tenants and drive up costs in addition to the...

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Ardent Property Management/Fieldstone Trace — Theft & Fraud

          Rented there from [protected] and what a joke. This place was also run by a bunch of monkeys. Triangle Real...